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Find your nearby Pizza Hut® at 463688 Sr 200 in Yulee, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers reported issues with food quality, including undercooked pizzas, incorrect orders, and lack of toppings.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported indifference and rudeness from employees.
Delivery Issues
Numerous complaints about delivery times, incorrect orders, and cold food upon arrival were noted.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including trash on the floor and unclean staff.
Order Accuracy
There were frequent issues with order accuracy, including missing items and incorrect pizzas being delivered.
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Jalen Atkinson
Oct 9, 2025
2.0
I know there are better pizza places in the area, but my husband prefers Pizza Hut and I find it to be less greasy than others. However, the pizza was AWFUL tonight. I might as well ate the cardboard box. It was not fresh. Additionally, I was the only one inside and neither worker acknowledged my presence from the kitchen for several minutes. A polite “We’ll be with you shortly” goes a long way and I might’ve added a tip but glad I didn’t after that experience and the disappointing pizza. I also observed trash on the floor and it smelled rotten inside. I was surprised not to see this location listed on nassau restaurant inspections for any violations.
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Scott Lyman
Sep 19, 2025
1.0
We ordered pizza and the guy tells us for 3 small pizzas a $140.00 terrible service and rule employees cancel order never to go back. Maybe Pizza hut will join the ranks of other low standard restaurants to go bankrupt
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Joshua O'Conner
Aug 31, 2025
5.0
I placed an online order for a large pizza. When I arrived at the location the pizza was not correct. Emily and the rest of the team members at this location were exceptionally helpful and made a new pizza immediately that was correct. We will be returning to this location in the future.
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Christian Debold
Aug 28, 2025
4.0
The staff here is always very friendly service is a little slow sometimes but they usually are busy
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Billy & Andrea Moore
Aug 19, 2025
1.0
No customer service at this location . Told me my pizza was being cut. After I asked 20 minutes later I’m told they never made it. They made no attempt to correct the issue. They did not apologize for the inconvenience. They are simply indifferent and couldn’t care less. All they were worried about was shift end and and breaking out their seven dollar per person tips.