Five Guys

4.4
810 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5848 Red Bug Lake Rd. in Winter Springs is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5848 Red Bug Lake Rd., Winter Springs, FL
32708, United States

Hours

Reviews

4.4
810 reviews
5 stars
532
4 stars
159
3 stars
45
2 stars
29
1 star
45

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers find the prices to be high, often commenting that the cost does not match the quality of the food.

Food Quality

While some customers enjoyed the burgers and fries, there were numerous complaints about greasy food, soggy buns, and inconsistent preparation.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported poor service and unhelpful management.

Atmosphere

Several reviews mentioned the uncomfortable cold temperature inside the restaurant, affecting the dining experience.

Order Accuracy

There were multiple complaints regarding incorrect orders and issues with delivery, leading to customer frustration.
  • CV
    Cesar Villalobos
    2 days ago
    4.0
    Una franquicia de hamburguesas muy americana, con la diferencia que tienen en la entrada, maní gratis, para que lo tomes en sus pequeños envases
  • ST
    Stephanie Trombley
    Nov 5, 2025
    5.0
    Delicious but its freezing inside
  • MJ
    Mojo Jo jo
    Sep 30, 2025
    4.0
    Way overpriced !!!!!! Freezing cold inside. Burgers looked squished. Fries were really good and large portions.
  • WB
    Wanda Brames
    Aug 22, 2025
    2.0
    Typically I would give it a 4 because they're priced are high but the food is good. Not the case tonight. The fries are soft and greasy ands undercooked and Mt burgers soggy I'm mean to say nasty
  • DG
    Dylan Grossenbaugh
    Jul 15, 2025
    5.0
    Came in late at night close to closing and had a great time. I’ve been to five guys many times and it’s one of my favorite chain restaurants. The customer service that Kevin showed us made my day after a long day at work and the food was good as ever. The milkshakes were on point and the fries were banging.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.