Dunkin'

Reviews

• VH

  Vanessa Hing

  Jan 4, 2026
  1.0
  I have tried drive thru and going inside to order donuts, coffee, or a breakfast item and each time I am not fully satisfied. They are always out of a flavor I want or the coffee is not made right. The customer service could be better, usually a hit or miss with who is working at the time.
• KK

  Kristin Kennelly

  Dec 30, 2025
  2.0
  Chloe is a great employee and is always very nice to me and gets my order right every time. I mean I literally come to this Dunkin nearly every morning for breakfast. But whoever that other lady was who was working this morning 12/30 at 11:45 am was not nice at all. I waited in line for 15 minutes after telling them I had a mobile order. There was a super long wait for everyone. I totally get being busy in the morning rush but it's like they didn't even see my order at all because when I pulled up to the window they acted clueless that I had a mobile order despite telling them who I was at the sign and them telling me to pull up to the window. So someone must've cleared the order in the system or something. I was picking up breakfast for my boyfriend and myself, and had ordered 2 $6 meal deals and 2 orders of bagel minis and a double chocolate donut. They handed me a bag with only 2 sandwiches and one bagel mini order and a coffee. So I told them I was missing my 2 hashbrown orders, a bagel mini order, a coffee, and my donut. The guy employee seemed new and uncertain and I apologized to him if I had given him attitude because I wasn't trying to be mean. But the woman working there was extremely rude. She handed me a bag with a hashbrown order and a bagel order and a donut but I was still missing stuff. So I pointed it out that I was still missing a hashbrown order and other things and she argued back at me saying I only told her I was missing one, when I had literally said I was missing two. So it irritated me that she was trying to gaslight me. I tried to hand the bags back and told her to look at the mobile order on their screen and double check the order because it was too much for me to keep listing back at them. She then gave me attitude and told me there was a line and they are busy and she basically berated me and slammed the window in my face and told me to have a good day. So I left without even getting my other drink or my other hashbrown order. I'm not even trying to be a Karen here but I spent $23 on this order and I'm broke and practically homeless and my job pays me like $15 an hour so I would like to get what I worked nearly 2 hours for???? Like how hard is it to read the list on the screen and double check the order before handing it to a customer. I worked fast food before and never had an issue because I actually took pride in my job.
• KW

  Katie Wiggins

  Dec 18, 2025
  1.0
  The drive thru might work more efficiently if your girls weren't standing at the counter looking down and scrolling on their phones while my order sits there getting cold. Always a gamble with this location if you are going to be disappointed.
• JR

  Jame Rudd

  Dec 14, 2025
  1.0
  The heavyweight young Spanish Women with a nose piercing is super Rude, this location needs take classes on customer service..
• LG

  Lorin G.

  Dec 13, 2025
  3.0
  One thing I can always count on is something in my order being wrong and/or cold. Unfortunately, we still come anyways because the kids want it 🤷🏼‍♀️ lol

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