Chipotle Mexican Grill

Reviews

• NZ

  Nicole Jane Zambrana

  Nov 13, 2025
  4.0
  I order from here about 1-2 times a month. I always order ahead and pick up in the drive thru lane. The employees are very nice when they greet me at the window. Lately I’ve been getting the red chimichurri sauce because I really like it, but they always toss it haphazardly in the bag so when I open it everything is covered in oil. I always get a side of chips and they are stale about 50% of the time, which seems to be a Chipotle standard at any location. Only one time my order was incorrect, but all it was is they forgot to put salsa on it. Not ideal but not the end of the world. My portion sizes are always acceptable for me. Overall I have no issues with this location. I was surprised to see so many negative reviews.
• TL

  Trey Long

  Nov 12, 2025
  1.0
  If you need more proof that Chipotle is not a customer centric business then read on. I walked in with my family in tow, my 6 year old loves their cheese quesadillas. We walked to the counter and began our order, the staff member apologized that they were out of soft shell tacos so they couldn't make the quesadilla. I said, "that's ok, just do a large one" thinking he can bring the rest home. Then I was told that they only do the large quesadillas through online order. I'm standing in an empty restaurant (we are the only ones present) and being told that I can't order a quesadilla because I would have to do it online. What in the actual hell? I have tried to overlook the declining quality in protein, smaller portions and an altogether collapse of any reasonable customer service - but this is hostile to the customer in new and creative ways that I can't understand. I don't blame the poor person behind the counter, I'm sure this is <BUSINESS POLICY>.
• CG

  Claribell Guzman

  Nov 9, 2025
  1.0
  This is the second time I’ve gone to this Chipotle location that’s advertised to close at 11:00 PM, only to find the line already broken down hours before closing. The first time, I arrived around 9:00 PM and everything was already put away. This time, I went even earlier—8:24 PM—and the situation was exactly the same. I specifically went in for the agua frescas, but they were already emptied out and cleaned up. The entire kitchen looked like it was closing down and ready to leave for the night. So whatever food they’re serving after 8:00 PM appears to just be leftovers from earlier in the day. When I asked to speak with the manager, I was told that “upper management wants us out by 10:30 PM.” I pointed out that it was only 8:30 PM, two and a half hours before their posted closing time, and he had nothing else to say. To make matters worse, the last time we came in, the rice was mushy and overly salty, which just added to the disappointment. It’s extremely frustrating and misleading for customers to see the store listed as open until 11:00 PM when, in reality, it’s effectively shut down hours earlier. If the store plans to close early, that should be reflected on Google and their website instead of wasting people’s time. This is hands down the worst chipotle I’ve been to.
• NW

  Noah Walston

  Nov 3, 2025
  5.0
  Dakota is an outstanding manager. He is always positive, welcoming, and committed to providing excellent service every time. His professionalism and strong work ethic truly stand out, and it’s clear he and his team take great pride in running this location so smoothly. Jayden also helped me with my pickup during this visit, and I really appreciated his attentiveness and great attitude. I always look forward to coming here because the experience is consistently quick, pleasant, and the food is always 10/10.
• SP

  Simon Parker

  Oct 13, 2025
  2.0
  They didn’t give any portions they didn’t have a drink that they advertised and the steak was hard to chew.

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