Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Winter Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
278 reviews
5 stars
120
4 stars
32
3 stars
12
2 stars
24
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional staff, with several instances of poor service and lack of responsiveness.
Food Quality
Numerous reviews highlighted issues with food quality, including stale ingredients, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
While some customers praised the cleanliness of the location, others reported unsanitary conditions and poor food handling practices.
Operational Hours
Customers expressed frustration over the restaurant closing early and being out of key menu items well before the official closing time.
Management Issues
Several reviews indicated poor management practices, including staff being untrained and unhelpful, leading to a negative dining experience.
- NDNAC DIGITALJan 6, 20261.0Used to be my favorite location until they got greedy with the portion size. I get double meat because one scoop is not enough for me. If I ask for double don’t give me two tiny little scoops… do better
- BPBrian PielmeierDec 9, 20255.0Guy named Dakota at this place. He's awesome.
- EMEric MonteDec 4, 20251.0Rude staff and very unprofessional. Get overwhelmed when busy and can't accept any feedback. Manager was just as rude. Seems any mishandling of interaction is the customer's fault and not their own and blame "being busy". Unacceptable. Thin skinned.
- NZNicole Jane ZambranaNov 13, 20254.0I order from here about 1-2 times a month. I always order ahead and pick up in the drive thru lane. The employees are very nice when they greet me at the window. Lately I’ve been getting the red chimichurri sauce because I really like it, but they always toss it haphazardly in the bag so when I open it everything is covered in oil. I always get a side of chips and they are stale about 50% of the time, which seems to be a Chipotle standard at any location. Only one time my order was incorrect, but all it was is they forgot to put salsa on it. Not ideal but not the end of the world. My portion sizes are always acceptable for me. Overall I have no issues with this location. I was surprised to see so many negative reviews.
- TLTrey LongNov 12, 20251.0If you need more proof that Chipotle is not a customer centric business then read on. I walked in with my family in tow, my 6 year old loves their cheese quesadillas. We walked to the counter and began our order, the staff member apologized that they were out of soft shell tacos so they couldn't make the quesadilla. I said, "that's ok, just do a large one" thinking he can bring the rest home. Then I was told that they only do the large quesadillas through online order. I'm standing in an empty restaurant (we are the only ones present) and being told that I can't order a quesadilla because I would have to do it online. What in the actual hell? I have tried to overlook the declining quality in protein, smaller portions and an altogether collapse of any reasonable customer service - but this is hostile to the customer in new and creative ways that I can't understand. I don't blame the poor person behind the counter, I'm sure this is <BUSINESS POLICY>.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Winter Springs offer?
Chipotle Mexican Grill offers a customizable fast-casual menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Winter Springs?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Winter Springs?
It is located at 1177 E State Road 434, Winter Springs, FL 32708, USA.
Can I order Chipotle food online or through an app?
Yes, you can order Chipotle online at https://order.chipotle.com/ or via their app available on the Apple App Store.
Does Chipotle Mexican Grill in Winter Springs have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill in Winter Springs?
You can contact them by phone at +1 689-689-3021 or via email at FL.4106.WinterSpring@chipotle.com.
Which nearby gyms can I visit before or after dining at Chipotle Mexican Grill?
You can visit nearby fitness centers such as Crunch Fitness - Winter Springs, The Zoo Health Club, or Zoo Health Club, all located close to Chipotle.
Are there other dining options near Chipotle Mexican Grill in Winter Springs?
Yes, nearby dining options include Greek Eatery, Destiny's Big City Pizza, Huey Magoo's, Jersey Mike's, Tijuana Flats, and Subway for a variety of cuisines.
What nearby services can help with errands or personal care when visiting Chipotle?
Nearby services include The UPS Store Winter Springs for shipping, Winter Springs Dentistry for dental care, and Jeffrey B Salon & Spa for beauty treatments.
How can nearby transit or banking options assist visitors to Chipotle?
Fifth Third Bank nearby can assist with financial services, and local transit options can help customers reach Chipotle and nearby places conveniently.