Chipotle Mexican Grill

3.5
770 reviews
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Business Details

5637 Red Bug Lake Rd, Winter Springs, FL
32708, United States
(407) 695-0440
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Willa Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5637 Red Bug Lake Rd, Winter Springs, FL
32708, United States

Hours

Reviews

3.5
770 reviews
5 stars
355
4 stars
128
3 stars
49
2 stars
31
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with several mentioning poor management and lack of customer service.

Portion Sizes

Many reviews highlighted consistently small portion sizes, with customers feeling they were not receiving value for their money.

Food Quality

There were numerous complaints about the quality of food, including undercooked rice, stale ingredients, and food safety concerns.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with food quality at times.
  • CC
    christian giovanny mosquera cardenas
    Oct 28, 2025
    5.0
    Soy cliente frecuente de este lugar, me gusta mucha la atención que brindan la manager es muy cordial y atenta. Gracias @chipotle por su exquisitez
  • LI
    Luca Itric
    Oct 28, 2025
    1.0
    We had ordered food through takeout, and each bowl had barely anything in it, way too high of a price for barley anything
  • JG
    Justin Glenn
    Oct 15, 2025
    2.0
    I ordered online from this chipotle 10 minutes prior to the pickup time. Once I arrived I saw my order completed on the counter behind the register and not on the pickup shelf available to customers. I waited another 10 minutes inside before they even acknowledged me. My food was now lukewarm but still had good flavor. I am disappointed in my local chipotle.
  • TJ
    Tina Jaeger
    Oct 11, 2025
    1.0
    I don’t typically come to this restaurant. I was disappointed. The rice was hard and crunchy. The steak was chewy.
  • KP
    Karon Phillips
    Sep 22, 2025
    3.0
    This location frequently makes errors for filling online orders. Please check your order before you leave.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at 5637 Red Bug Lake Rd, Winter Springs?

Chipotle Mexican Grill at 5637 Red Bug Lake Rd, Winter Springs is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Winter Springs offer pickup and delivery services?

Yes, this location offers both in-store pickup and delivery services for customer convenience.