Wendy's

3.7
1556 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
365 University Park Drive, Winter Park, FL
32792, United States

Hours

Reviews

3.7
1,556 reviews
5 stars
648
4 stars
339
3 stars
230
2 stars
101
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold food, incorrect orders, and unsatisfactory meal preparation.

Positive Staff Experiences

Some customers praised specific staff members for their excellent service and friendliness, indicating that positive interactions can occur.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including unsanitary conditions and lack of proper food handling practices.
  • JB
    Jonathan Brumfield
    3 days ago
    4.0
    Love the baconater
  • TS
    T SG
    Jan 3, 2026
    2.0
    I don't know what's going on with them, but they jack up simple orders and forget to include things that were ordered and paid for. Today, the neglected to give me my baked potato and I had to turn around for that. Got home, no drinks or sauce in the kid's meal bags. YOU MUST CHECK YOUR BAGS BEFORE YOU PULL AWAY.
  • SA
    Saif Alshaihawi
    Dec 20, 2025
    1.0
    I told the African lady we are pork allergic and when I pay my order, which is $42 I drove to my home six minutes away. I find she add bacon to my order. I tried to call them nine times no one respond. I drove back to them and she was very rude. They replaced my order when I take the order and drive my home. I find the order. It was a small my first order it was fake they very bad. I’m not recommended. Don’t waste your time on money and they not use the gloves. She was put her fingers in my cub that’s so disgusting.
  • OF
    Orlando Nostagia Fever
    Dec 20, 2025
    1.0
    Posted a review i see it was deleted i gave a complaint and it was ignored!! Horrible service!!
  • LB
    Lumin Bishton
    Dec 14, 2025
    5.0
    Good service later at night as well!

Frequently Asked Questions About Wendy's

Is University Park Plaza Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's at 365 University Park Drive, Winter Park, FL?

The drive-through at this Wendy's location is open daily from 6:00 AM to 2:00 AM.