Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were noted for rudeness and lack of professionalism.
Food Quality
Several reviews mentioned declining food quality, with complaints about cold food, stale items, and poor preparation.
Cleanliness
Concerns were raised about cleanliness, including reports of unsanitary conditions and food safety issues.
Speed of Service
The speed of service varied, with some customers experiencing quick service while others faced long wait times.
FF
FLsecurityScratcher
Nov 17, 2025
5.0
This Wendy’s is awesome, the food is always fresh (from my experience) and the staff is great and friendly. Francis in particular is an amazing worker, and has great customer service! Always making sure her customers are taken care of! If she’s not promoted to a manager soon, this place is missing out!
XX
Xeily
Nov 3, 2025
1.0
Horrible, the people were extremely rude and the workers were in a group near the drive thru smoking. While the restaurant was empty. Knocked on my window and told me to get out of the drive thru.
SS
Scott
Oct 28, 2025
1.0
The biscuits just seem to be getting smaller and smaller and smaller. Soon they'll give you one the size of a penny , 2 for 3 bucks...
KA
kailany andreina
Oct 26, 2025
2.0
I don’t normally do reviews but this bothered me a bit, I asked for 2 plain spicy chickens with only extra mayonnaise (I also specifically asked for no pickles). I get what looks like deluxe with a singular tomato & another with pickles lettuce & what looks like ketchup?
They weren’t even on a rush we were the only ones at the drive through.
All I wanted to say is, Wendy’s you can do better :/
I’m only giving 2 stars rather than 1 cus the lady in drive thru was very nice
VA
Vic A
Oct 18, 2025
1.0
Horrible service and they throw all fries upside down in the bag, my credit card full of soda because the “manager “ hand dirty… he don’t let you talk when you are ordering…
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Winter Park, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Winter Park, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (813) 549-0930.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does University Park Plaza Wendy’s serve breakfast?
Yes, this Wendy’s location in Winter Park, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's at 365 University Park Drive, Winter Park, FL?
The drive-through at this Wendy's location is open daily from 6:00 AM to 2:00 AM.
Is the Wendy's at University Park Plaza in Winter Park, FL currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Can I order breakfast at this Wendy's in Winter Park, FL?
Yes, this location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via the Wendy's app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Winter Park location for feedback or questions?
You can call them directly at (813) 549-0930, reach customer care at 888-624-8140, use live chat on the contact page, or complete the Wendy’s Customer Satisfaction Survey online.
Are there nearby dining options close to Wendy's at University Park Drive?
Yes, nearby dining options include Chili's Grill & Bar, It's Just Wings, Crispers Fresh Salads, Soups and Sandwiches, and Firehouse Subs, offering a variety of cuisines if you want to explore after your visit.
What nearby entertainment venues can I visit when coming to Wendy's in Winter Park?
You can visit Full Sail Live Venue or WWE NXT stadium arena nearby for concerts and entertainment events before or after dining at Wendy's.
Are there educational institutions near this Wendy's for students to grab a quick meal?
Yes, Full Sail University and MCBS are nearby colleges where students can conveniently enjoy meals at Wendy's.
Where can I find Wendy's menu and place an online order for this location?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com, selecting this Winter Park location for accurate pricing and availability.