Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold food, incorrect orders, and unsatisfactory meal preparation.
Positive Staff Experiences
Some customers praised specific staff members for their excellent service and friendliness, indicating that positive interactions can occur.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including unsanitary conditions and lack of proper food handling practices.
JB
Jonathan Brumfield
3 days ago
4.0
Love the baconater
TS
T SG
Jan 3, 2026
2.0
I don't know what's going on with them, but they jack up simple orders and forget to include things that were ordered and paid for. Today, the neglected to give me my baked potato and I had to turn around for that. Got home, no drinks or sauce in the kid's meal bags. YOU MUST CHECK YOUR BAGS BEFORE YOU PULL AWAY.
SA
Saif Alshaihawi
Dec 20, 2025
1.0
I told the African lady we are pork allergic and when I pay my order, which is $42
I drove to my home six minutes away. I find she add bacon to my order. I tried to call them nine times no one respond. I drove back to them and she was very rude. They replaced my order when I take the order and drive my home. I find the order. It was a small my first order it was fake they very bad. I’m not recommended. Don’t waste your time on money and they not use the gloves. She was put her fingers in my cub that’s so disgusting.
OF
Orlando Nostagia Fever
Dec 20, 2025
1.0
Posted a review i see it was deleted i gave a complaint and it was ignored!! Horrible service!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's at 365 University Park Drive, Winter Park, FL?
The drive-through at this Wendy's location is open daily from 6:00 AM to 2:00 AM.
Is the Wendy's at University Park Plaza in Winter Park, FL currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Can I order breakfast at this Wendy's in Winter Park, FL?
Yes, this location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via the Wendy's app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Winter Park location for feedback or questions?
You can call them directly at (813) 549-0930, reach customer care at 888-624-8140, use live chat on the contact page, or complete the Wendy’s Customer Satisfaction Survey online.
Are there nearby dining options close to Wendy's at University Park Drive?
Yes, nearby dining options include Chili's Grill & Bar, It's Just Wings, Crispers Fresh Salads, Soups and Sandwiches, and Firehouse Subs, offering a variety of cuisines if you want to explore after your visit.
What nearby entertainment venues can I visit when coming to Wendy's in Winter Park?
You can visit Full Sail Live Venue or WWE NXT stadium arena nearby for concerts and entertainment events before or after dining at Wendy's.
Are there educational institutions near this Wendy's for students to grab a quick meal?
Yes, Full Sail University and MCBS are nearby colleges where students can conveniently enjoy meals at Wendy's.
Where can I find Wendy's menu and place an online order for this location?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com, selecting this Winter Park location for accurate pricing and availability.