Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported poor customer service, with instances of rude staff and lack of attention to orders.
Order Accuracy
Frequent complaints about incorrect orders and failure to follow special instructions, leading to customer dissatisfaction.
Staff Attitude
Mixed reviews on staff attitude; some praised friendly service while others noted unprofessional behavior and lack of engagement.
Smoothie Quality
Inconsistent quality of smoothies, with several customers mentioning watered-down or poorly made drinks.
Operational Issues
Reports of being understaffed, leading to long wait times and inability to fulfill orders.
KL
Khoa Ly
Jan 3, 2026
1.0
Came in for an açaí bowl with Nutella but when approaching counter, a dark skin male guy told us we don’t have anymore acai , when clearly I see dragon fruit bowls being made and açaí bowl ready to go. The worker looked behind and said oh no more acai.. we left cause even if we did argue, I guarantee u the worker there won’t give u the right portion when they are lazy. Fire that dude. Straight up no customer service , just straight lazy and don’t want to work.
ED
Edwin Deravil
Dec 14, 2025
5.0
Had their bowl for the first time and went with the Peanut Butter Protein crunch. Great decision and had the kale apple slaw as a side also. Their smoothies are usually great and this location does disappoint. Staff could have more friendly faces to give that warm environment
VS
Vin S
Dec 12, 2025
3.0
The usual Tropical Smoothie location. But they really cheap on quantity for the bowls. Other locations give a better portion.
CC
Chels
Dec 5, 2025
1.0
Nya’s attitude was absolutely disgusting when I came here. I left without a smoothie, because I will absolutely not spent my money where service is bad.
NJ
Nasi Johnson
Sep 20, 2025
1.0
I ordered on uber eats on 9/19 of 3 items, aci bowl, peanut butter flatbread and a chicken wrap. When i placed my order i put specific instructions on the app stating how i did not want pineapple due to me being very allergic and replaced it for banana and also requested no honey due to me not enjoying it. I also saw honey was listed as something they put on the flat bread aswell and also requested no honey on there. When i received my order it looked like no one had read my requests on changing those items on my food. Show uber eats the mess ups and they told me there was nothing wrong which i found to be more upsetting when u see the flatbread drenched in honey. so then i called you guys bc im very upset due to not being able to eat my breakfast. I called the store being very polite stating that my food was messed up and i would like a refund due to paying 32 dollars for food i couldn’t even eat. The manager sounded disstressed already answering the phone. i told them what happened and the manager snapped immediately stating they were the only manger and worker there so it’s not his fault and it was ubers. i stated that uber did not make my food, he did. He went on to get an attitude stating uber made the mistake getting the wrong order, i then was in the middle of speaking abt how it was the workers fault bc they were the one to make my food and the manager hung up the phone on me while i was mid conversation. I called back and demanded my refund because at this point i didn’t even get an explanation on why i can’t get a refund on my end bc the worker was the one who messed up my food. For being the manager they were very rude and quick to blame everyone else. I would like a refund due to that being 32 dollars of my food gone. I would never come back here again or be spoken to by a person who has no respect for customers.
Can I order online or through a mobile app for Tropical Smoothie Cafe?
Yes, you can order ahead using their app or online for delivery, curbside, or pickup. The app is available on both Apple and Android devices.
What payment options are accepted at Tropical Smoothie Cafe?
Payments can be made using American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Is Tropical Smoothie Cafe family-friendly and does it have seating?
Yes, the cafe welcomes families and provides seating for dine-in customers.
What nearby places can I visit along with Tropical Smoothie Cafe?
Nearby places include retail stores like Five Below and Marshalls, beauty salons like Hammer & Nails - Winter Park, and restaurants such as El Potro Mexican Restaurant and BENTO Winter Park sushi restaurant.
How can nearby gyms benefit customers visiting Tropical Smoothie Cafe?
Customers can complement their visit to Tropical Smoothie Cafe with fitness activities at nearby gyms like LA Fitness and 123 Swim ABC for a healthy lifestyle balance.
What nearby wellness services are available around Tropical Smoothie Cafe?
There are several wellness options nearby, including Stretch Zone for physical therapy, Dream Skin Lasers LLC spa, and Harmony Wellness Center offering acupuncture and naturopathic health services.