McDonald's

3.4
2119 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3162 University Blvd, Winter Park, FL
32792, United States

Hours

Reviews

3.4
2,119 reviews
5 stars
788
4 stars
394
3 stars
336
2 stars
155
1 star
446

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.

Food Quality

Many reviews highlighted issues with cold or poorly prepared food, including cold fries and incorrect orders.

Staff Attitude

Numerous customers experienced rude or dismissive behavior from staff, particularly during busy hours.

Order Accuracy

There were consistent complaints about missing items and incorrect orders, leading to customer frustration.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly around drink dispensers.
  • AS
    Adam Sharp
    3 days ago
    2.0
    I hate picking up Uber over night Shane on you SHAME no rush more important to stock and clean time is money and you don't care about us and I wish we could block you maybe class action lawsuit for all the money you have cost us standing in your lobby or waiting in drivethrew
  • JM
    James Mobley
    Jan 1, 2026
    1.0
    Very poor service and very rude cashier
  • JB
    John Besselievre
    Dec 31, 2025
    3.0
    I don't eat McDonald's, I might get a mcflurry once or twice a year. Although I had only went there because my kids had gift cards my Christmas and didn't have plans for dinner. One of those rare occasions.
  • DT
    Dihana Tovar
    Dec 9, 2025
    4.0
    Es amplio el lugar; las mesas están limpias aunque aveces en la parte de dispensadores de gaseosa hay líquido en el piso . El servicio es rápido . Los baños están limpios la mayoría de veces que he ido. No tiene playground
  • PB
    patrick buckley
    Dec 3, 2025
    1.0
    Not happy at all I got a big Mac meal and my big Mac was ice cold. My fries were cold and my sprite was flat. I asked the lady at the counter to give me a better sprite from the other machine and that sprite was flat and she seemed annoyed because I asked for a better soda. I’m not happy that I spent $14 on a meal and it was all cold. I took the food to go and I wasn’t going back because I already left so I’m very upset that I spent $14 of my hard earned money. it’s unacceptable. You guys need to do better. This isn’t the first time.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3162 University Blvd, Winter Park, FL?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's provide delivery services?

Yes, McDonald's offers delivery, same day delivery, and no-contact delivery services.