McDonald's

3.5
1109 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2472 Aloma Ave, Winter Park, FL
32792, United States

Hours

Reviews

3.5
1,109 reviews
5 stars
432
4 stars
194
3 stars
165
2 stars
79
1 star
239

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their friendliness, while others were reported as rude or unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions, particularly in the restrooms.

Speed of Service

Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.

Pricing

Customers found the prices to be higher than other locations, leading to dissatisfaction, especially when combined with order inaccuracies.
  • SA
    Steve Anthony
    2 days ago
    1.0
    It's sad because this location was my go-to when I worked at the Winter Park Hospital on lakemont. I don't know what or when it happened but for the past year or so the attitude and the service of the employees is horrible and I'm not racist at all myself am a Latino but these Dominican girls that are working there definitely need to touch up on their people skills. The bathrooms had no soap in the dispensers the bathrooms were disgusting my food was cold and when I asked them to remake my fries I got attitude and eye rolling. I mean is it really that hard to drop some fresh french fries to someone that's been coming to this location for over 5 years and after that altercation I'd rather drive the extra few minutes and go to university or even to the location in Oviedo on aloma and spend my money with them.. I really wish the owner of the store would do an undercover Boss type of thing so he or she could see how their employees are acting.. and you'd think being in this part of Winter Park so close to the hospital and Park avenue that they would act a little better but obviously not
  • JL
    Jasmine Lee
    Dec 29, 2025
    5.0
    The nicest employees I’ve ever experienced at a McDonald’s!!!! Sierra is an angel💛
  • DK
    deadoa k
    Dec 24, 2025
    1.0
    Cold and waited 45 minutes for food with no line and food was missing and all the workers was on the phone
  • JS
    John S. Sr.
    Dec 21, 2025
    3.0
    Rude employees
  • JJ
    Joubani Rosario JR
    Nov 17, 2025
    2.0
    The manager for the morning shift she's very short has glasses. I'm gonna tell you right now. You guys need to fire her. She has no people skills and that explains exactly why she's a manager of a McDonald's and not a real corporation. All I did was tell one of the staff that I was going outside to make a phone call so if my order that I was waiting for was ready, she could put it to the side, not search for me or think I'm not there and the manager just disrespect me outright telling me that I can wait. There's other orders in front of me Literally straight out of pocket For no reason at all, it's like McDonald's just hires anybody and it's like the managers are always somebody who just doesn't give a damn about their position. The workers are always more dedicated than the managers. It's very sad. I will no longer be coming here every day for lunch for breakfast

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2472 Aloma Ave, Winter Park?

McDonald's at 2472 Aloma Ave, Winter Park is open 24 hours a day, 7 days a week.

Does this McDonald's have drive-thru service?

Yes, this McDonald's offers drive-thru service 24 hours a day, every day of the week.