McDonald's

3.6
1963 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1302 W Fairbanks Ave, Winter Park, FL
32789, United States

Hours

Reviews

3.6
1,963 reviews
5 stars
822
4 stars
387
3 stars
281
2 stars
114
1 star
359

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive employees.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall inconsistency in food preparation.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and areas.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about cold, stale, or poorly prepared items.

Management Issues

Customers expressed concerns about management and staffing, citing a lack of supervision and poor employee attitudes.
  • DG
    Dj Gremix
    3 days ago
    1.0
    This store needs a new owner definitely. I Was in the drive-through waiting for seven minutes then I decided to move to the window, when I arrived the guy told me you need to make another turn because we are not open yet, but all the lights were on, the intercom was working, there was cars in front of me, Wasted!
  • AA
    adrian
    Nov 16, 2025
    1.0
    Don’t do uber after midnight here you gonna wait a lot of time in the line so they can tell u after u waited 1 hour for the order that they don’t have it, and saw how a costumer got yelled at by the employes
  • NG
    Nightly Grind
    Nov 16, 2025
    1.0
    this is a joke this is the longest I’ve ever waited for fast food in my life. At this point we could go to a fancy restaurant and wait shorter. Never coming back ever again. People in line are just leaving. Timing a good half hour wait in the drive thru when dining isn’t even open.
  • SP
    Sophia Pagan
    Nov 11, 2025
    1.0
    If I could give zero I would. The people behind the counter who work here are very incompetent, rude, sarcastic, and nasty people. Every time I go here they have an attitude, they’re rude, or they don’t get my order right. I’ve had MULTIPLE bad encounters but one today was I ordered a medium frappe which is $5.21 and they gave me a small with no notice or words saying that mediums were unavailable which they weren’t bc other ppl were getting mediums and a small is $3.48 and they refused to give me a refund or at least the $2 they stole from me and NEVER go there at night they SUCK they never take your order and if they do you’ll never get it. The afternoon crew and morning crew are TERRIBLE workers who all have an attitude problem. I wish I could say more but I am truly furious at how bad this place is.
  • JS
    Jarod Smith
    Nov 11, 2025
    1.0
    I will gladly drive the extra 10 minutes to go to another location even though this location is a mile from my house. Worst customer service ever. Pulled up to the drive-through at night And sat there for five minutes before starting to drive off and as I passed I looked inside and stopped because I saw the workers having a spray bottle fight And I sat there to watch to see if they would look over which they did but they continued their water fight. Then the manager passed by and looked at me and kept walking so I kept sitting there thinking they were busy and they would come back and every time they passed they would look to see that I was there and would keep going like I wasn’t there.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1302 W Fairbanks Ave, Winter Park?

McDonald's at 1302 W Fairbanks Ave is open 24 hours every day, Monday through Sunday.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's offers a drive-through service that is open 24/7.