Dunkin'

3.4
500 reviews
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Business Details

6627 University Blvd, Winter Park, FL
32792, United States
(689) 799-8446
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winter Park, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6627 University Blvd, Winter Park, FL
32792, United States

Hours

Reviews

3.4
500 reviews
5 stars
211
4 stars
79
3 stars
50
2 stars
30
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unprofessional behavior from staff.

Speed of Service

Numerous reviews highlight extremely slow service, particularly in the drive-thru, with long wait times reported consistently.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and poorly prepared food.

Cleanliness and Maintenance

Several reviews mention unsanitary conditions and a lack of cleanliness in the store, contributing to a negative dining experience.

Staffing Issues

Customers frequently noted that the location appears understaffed, leading to delays and poor service.
  • JG
    Jeanpier Gonzalez
    Dec 23, 2025
    1.0
    I am extremely disappointed with the customer service I received at Dunkin’ Donuts. The blonde Spanish woman that was in drive thru lack of professionalism, poor attitude, and complete disregard for customers was unacceptable. I was treated rudely, my concern was ignored, and no effort was made to resolve the issue. As a paying customer, I expect basic respect and proper service, and this experience was far from that. This visit left me frustrated and upset, and it seriously makes me question whether I will return or recommend this location to anyone.
  • DC
    Della Crooke
    Dec 22, 2025
    5.0
    The 2 young guys that work on Thursday afternoons and the black women that works in the mornings with the pretty nails are phenomenal they are always friendly, on time, and very courteous. Their Customer service needs to be studied. I appreciate your service you make every visit worth it thank you for being so awesome and have a happy holidays.
  • KM
    Kyle Maners
    Dec 7, 2025
    1.0
    Terrible service, person at window is so rude and sassy
  • AM
    Autumn Maynard
    Nov 25, 2025
    1.0
    Placed a mobile order for drive thru - waited 10 minutes before I even got to the cafe. Waited another 10 before I reached the speaker, and then another 20 at the damn window. Absolutely ridiculous.
  • LS
    Live Shopping
    Nov 9, 2025
    5.0
    Hot coffee & donuts
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Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Winter Park, FL?

Dunkin' in Winter Park, FL is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' offers delivery and curbside pickup services.