Dunkin'

Reviews

• LK

  Lanita Kahl

  Nov 14, 2025
  1.0
  The two women working the drive-thru this morning were unbelievably rude for no reason. I ordered one latte, said “please” and “thank you,” and still got silence, attitude, and a nasty “pull forward.” Their energy was so dark that I didn’t even feel comfortable paying for and accepting my drink, so I pulled out of the line and went somewhere else and they stared me down the entire time. Absolutely terrible customer service.
• JV

  Javier V

  Nov 12, 2025
  1.0
  Super slow service, the focus is the drive threw. Customers that come in do not get attended to. Not even acknowledge.
• LJ

  Lisa Jones

  Nov 7, 2025
  1.0
  Two employees were EXTREMELY RUDE!!! She had a problem hearing my order through the drive-through speaker. I repeated myself twice, when I receive my order, she missed two shots of candy bar to put into my coffee I know this because on my receipt it only said two creams and nothing else was added so when I went to go back around to the drive-through window to ask her if she could add a candy bar shots She said NO because she didn’t hear me order it through the drive-through, She then had her manager come to the window. She was just as rude as she was lied to me, saying they added the candy bar shots handed my coffee back to me and of course, I was not surprised to find out they did not add the shots all I have to do is taste the coffee I’m not stupid. This may sound so minuscule to most it’s the point if they just would have been nice common courtesy goes a long way I would’ve ignored them failing to add the two shots of candy bar.
• KL

  Keri Lewis

  Nov 3, 2025
  1.0
  Walk in, no one but the person at the register ( no customers in the building but me), the woman at the register was talking to the other worker, about money. Never said hi, no, I will be right with you, nothing. I waited. Then she had to discuss more with the other cashier, then held up a finger to me and that was it. So I walked out.
• GR

  Germán Ripoll

  Oct 27, 2025
  1.0
  Ayer fui a la 9:30 a recojer un pedido y la cajera del frente me ignoraba Ella pasaba y pasaba y me vein pero me ignoraba gracias a Dios habia otra empleada que estaba adonde preparan la comida y me ayudo pero la otra no le importo atenderme , que pena personas asi no deben de trabajar en servicio al cliente , horrible experiencia

Frequently Asked Questions About Dunkin'