Dunkin'

3.4
423 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winter Park, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2265 Aloma Ave, Winter Park, FL
32792, United States

Hours

Reviews

3.4
423 reviews
5 stars
177
4 stars
65
3 stars
42
2 stars
23
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers reporting negative interactions and poor service experiences.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong charges, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to a negative overall impression of the establishment.

Management Issues

Feedback indicated significant problems with management, including poor training of staff and lack of effective leadership, which negatively impacted service quality.

Food Quality

Customers reported inconsistent food quality, with complaints about stale donuts and poorly prepared items, affecting their overall dining experience.
  • AN
    ashlynn nieuwenhuis
    6 days ago
    1.0
    Waited at the counter for 10 minutes, had 4 people walk past and didn’t say anything. someone after 10 mins asked if i wanted to order and i said “yeah duh”, terrible service, bad attitudes and unpunctual for 10 o’clock after the rush is over
  • AA
    Adriano Alves
    Jan 3, 2026
    3.0
    Ok
  • DV
    dri vacuz
    Dec 7, 2025
    1.0
    Horrible service provided by employees today, Sunday, December 7
  • CD
    C DJ
    Dec 7, 2025
    1.0
    Lady had a hard time hearing through drive-thru speaker. Still had issues when I got to the window. Ordered a croissant stuffef and notice she was overcharging me. I asked her and she said that she didn’t. When the food and receipt was handed to me by someone else, she had charge me for a different item. He took the food back and brought the right one. I asked him about the price difference and he said “she’ll take care of that”. She came to the window and said “what is it”? I told her that she over charged me, and her response was “what you want me to do? I can’t do a refund, you’ll have to come back maybe tomorrow”. All of this while having a nasty attitude! I was already late for an appointment so I left. Horrible customer service!
  • LK
    Lanita Kahl
    Nov 14, 2025
    1.0
    The two women working the drive-thru this morning were unbelievably rude for no reason. I ordered one latte, said “please” and “thank you,” and still got silence, attitude, and a nasty “pull forward.” Their energy was so dark that I didn’t even feel comfortable paying for and accepting my drink, so I pulled out of the line and went somewhere else and they stared me down the entire time. Absolutely terrible customer service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Winter Park, FL?

Dunkin' in Winter Park is open Monday through Saturday from 4:00 AM to 7:00 PM, and on Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services for your convenience.