Chipotle Winter Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is frequently reported as dirty, with overflowing trash, dirty tables, and unsanitary conditions.
Food Quality
Many customers complained about the food being excessively salty, overcooked, or not fresh, leading to a poor dining experience.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful attitudes.
Management Issues
There are consistent calls for better management and training, with many reviews indicating a lack of oversight and organization.
Portion Sizes
Customers expressed dissatisfaction with small portion sizes and inconsistent ingredient availability.
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Jeff Neal
4 days ago
1.0
Marcos is very bad at his job , he should be replaced by someone who actually knows how to treat customers! I will never be back to this location and will be contacting corporate regarding the antisemitism
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Jared Valverde
Jan 6, 2026
1.0
Closing shift at 9:10 we’re rude and looked dead inside. Not coming back.
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Scott Lara
Jan 3, 2026
1.0
The city needs to inspect this restaurant! Dirty inside looking through the drive thru. We ordered ahead and it wasn’t ready when we pulled up to drive thru! I’ll never be back!!!
JG
Joe Ghelarducci
Jan 2, 2026
3.0
Ordered a burrito
What I got instead was a sloppy ball of ingredients rolled up like a couch pillow that tore open on the bottom. It was a mess to try to eat.
Like come on. Maybe it's time to rettrain your crew on how to fold a burrito... You're a burrito restaurant...
AW
Andrew Woollcombe-Clarke
Dec 19, 2025
1.0
Probably the dirtiest chipotle I’ve ever been inside of. Food was old and dry, drink station was overwhelmingly littered (so much so that the silverware bins were filled with a mysterious fluid) and tables were all dirty. We came at 8pm, no one else was in the restaurant so the state of the establishment in my opinion is unacceptable. We won’t be back to this location.