Chipotle Mexican Grill

Reviews

• SW

  Sara Withadi

  Nov 15, 2025
  3.0
  I don't know what it is about Chipotles but this one was just like every other one I've gone to - DIRTY! There were a dozen employees in there, some standing around talking, and nearly every empty table had crumbs on it - even the tables outside were all dirty. It takes 30 seconds to go wipe off a table, I don't know why this doesn't get done, why for Chipotle this is not something employees are expected to do. I counted when I waited on a friend in the bathroom and could find only 2 tables in the entire restaurant that were crumb-free. Do better. Teach your employees to do this simple thing so people can sit with their food at a clean table.
• KS

  Kyle Schmuckal

  Nov 15, 2025
  5.0
  Huge shoutout to Nate for going above and beyond to help out a guest in need with car troubles. He’s a great guy!
• JS

  Julie Sanders

  Nov 11, 2025
  1.0
  Place cross contaminated so bad I watched the worker take his glove wipe the counter, then his apron and continued making people's food and handling the items with same gloves meal after meal. Then he gathered up sour cream wiped it on top of his glove and continued making food. They ran out of queso during busy hours. The food was luke warm. The soda area and trash was over flowing not clean and not stocked. The workers seemed like they didn't even want to be there. Worst experience ever. Won't be going back this place is just as bad as Chipotle in orlando off orange Ave.
• SB

  Shaybutter Band

  Nov 11, 2025
  1.0
  Disappointing service (Veterans Day, Tuesday). The cashier seemed new or untrained — forgot my nachos, didn’t confirm payment, and didn’t give me a receipt even though it takes seconds to switch the paper roll. It was frustrating when she waved the roll at me and said, “Do you need the receipt?” after I’d already reminded her twice about my nachos. I wasn’t even sure if I had paid because communication was so poor. The team was clearly struggling. They were shouting, “How long on the steak?” and the person prepping didn’t even respond. A handful of people were waiting for to-go orders with pissed-off faces, and there were still about 15 people in line when I left. When I worked in food service, I got micromanaged for the smallest things — this was just unprofessional. Poor communication, unorganized workflow, and even food safety issues (I watched someone drop chicken and put it back in a bowl). The staff needs better training and oversight.
• AA

  Andres Andino

  Oct 26, 2025
  1.0
  I don’t usually leave reviews, but this Chipotle deserves one — and not in a good way. The customer service here is terrible. Half the employees look high or completely checked out. No one seems to care about the food or the customers. This is an SOS — this store NEEDS HELP. Management, please do something before this place completely falls apart.

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