Chipotle Mexican Grill

Reviews

• HD

  Haiely Diaz

  3 days ago
  1.0
  I’m extremely disappointed with the service I received at this Chipotle location. The employees were consistently rude, dismissive, and acted as though helping customers was an inconvenience. From the moment I walked in, their attitude made the entire experience uncomfortable and frustrating. I expect basic courtesy when I’m spending my money somewhere, and this visit fell far below that standard. I would appreciate the opportunity to speak with a manager about what happened, and if necessary, I am fully prepared to reach out to corporate. No customer should be treated this way, and I hope this issue is taken seriously.
• BO

  Brianna Ortega

  Nov 16, 2025
  2.0
  I would just wait a little while before coming to this location since it’s new. Everything tasted a little bit off. The chicken was tough and not chopped up, just left as like large chunks. The sour cream smelled like it was going bad. The service was slow but that’s normal for a new store i guess. The portions are TINY.
• SD

  Sophie Dru

  Nov 9, 2025
  1.0
  I visited this new Chipotle location on 10/07 at approximately 6:00 p.m. Upon entering, the atmosphere felt “meh,” not much of a vibe or friendly energy at all. My son and I placed our meals, and since he’s only 8 years old, he took a little longer than a second to order. The first worker in the line, a Black guy with locs, was pleasant and kind to both of us. However, as the line moved down, the experience went downhill. The second worker in the line was extremely rude, yelling at the first worker for giving me an extra taco shell without even asking if I requested it, which I did. Her attitude was terrible, and I was shocked. She then rushed my son and me down the line, and while making my bowl, she dropped food on the counter, picked it back up, and threw it in my bowl. Disgusting! I asked her to remake the bowl, and her attitude only got worse. She remade it but forgot to add my fajita veggies and almost flung it off the counter to the guy at the register. At the register, the cashier rang up our order and placed everything in a broken paper bag with 1 handle. When I asked for another bag, since I clearly couldn’t carry that one, the attitude and disbelief I received, as if I had no right to ask, was almost enough to make me walk out without spending a dime. To make matters worse, the food wasn’t even good, and my order was incorrect. Worst Chipotle experience ever!
• AP

  ayden Perez-prada

  Nov 8, 2025
  3.0
  The food was okay the chips were stale and overly. The people were nice but seemed to not yet have the hang of things which is expected from a new location. The food was running low and some of it looked dry. My bowl was skipped over to help the guy behind me instead of working in order and I was marked for queso that I did not order because the person in front of me had that on his bowl and when I told the girl closing up my bowl I didn’t get queso she side eyed her co-worker, didn’t believe me and re-opened the bowl to check. She did apologize for the confusion which was nice. All in all I think with a little more training the chipotle could be good it’s in a pretty busy location only major flaw is the parking is abysmal.
• NB

  Nola Bennett

  Nov 7, 2025
  5.0
  I don’t normally use the app to order ahead, but with 6 separate to-go meals and a new store, I figured it was the smart move in case of long lines. I’m so glad I did! It was an excellent Chipotle experience! The restaurant was clean, the staff were all super friendly and quick, and every single one of our orders was accurate and ready to go, extras included.

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