Customers consistently praised the food for being fresh, delicious, and healthy, with many mentioning specific items like the veggie bowl and lamb meatballs.
Service Experience
While many reviews highlighted excellent and friendly service from staff members, there were also complaints about rude behavior and unprofessionalism from some employees.
Order Fulfillment Issues
Several customers reported problems with order accuracy and delays, particularly with online orders, leading to frustration and dissatisfaction.
Cleanliness and Atmosphere
The restaurant's cleanliness received mixed reviews, with some customers noting dirty tables while others appreciated the inviting atmosphere.
Pricing Concerns
Many customers felt that the portion sizes did not justify the prices, with some describing the food as overpriced for the quantity received.
MB
Maria Ballester
4 days ago
1.0
This has been the worst experience I’ve ever had at a CAVA location, specifically the Winter Park. I’ve visited twice, and both times were unpleasant. On my most recent visit, the food was cold—the rice and the chicken. What made the experience even worse was the attitude of an employee named REBBECCA. She was very rude, not only to me but to every customer I observed her assisting. Because of this, I will not be returning to this location. This employee clearly needs customer service training.
EC
Edna Cortes
Dec 28, 2025
5.0
The service we received from Mr. José was excellent. It was the first time my family—who were visiting from out of town—came to this place, and he was extremely kind and gave us the best experience.🙏🏾✨❤️
SB
Sheila Boone-Martin
Dec 20, 2025
5.0
The food is delicious, and it gives you a light healthy full to your tummy! I ordered the veggie bowl, with fresh veggies, lentils, and greens, with garlic dressing! The garlic dressing was delicious, also! I will be back!
CF
Carli Feliciano
Dec 18, 2025
1.0
Unbelievably unprofessional at the Winter Park, FL location. I ordered a delivery order directly through the Cava app. The driver got there and texted me that my order had been picked up. I informed him it wasn't and that someone likely took the wrong order as it is just picked up from a table and no one actually holds anyone accountable for picking up the correct orders. He informed them of this and their response was "we already made it and will not make it again, have her call Door Dash", which is not who I ordered through as I ordered directly through Cava. There is no way to call Cava restaurants directly and they are not canceling the order so I'm being charged a ridiculous price of $25 for ONE BOWL that I will never get. I am on hold with Doordash for an hour to try and recoup $25, plus of course.... no lunch for me today. As someone who eats Cava at least twice a week its heartbreaking to say that I will never be a patron of this company again.
AA
Angela Allen
Dec 17, 2025
5.0
It’s one of my favorite places to eat.
I come at least twice a week. Everything is fresh, the restaurant is clean and I’ve never had a problem with service.
What type of cuisine does CAVA in Winter Park serve?
CAVA is a fast-casual Mediterranean restaurant offering customizable greens and grains bowls, salads, and pitas.
Where is CAVA located in Winter Park, FL?
CAVA is located at 501 North Orlando Avenue, Suite 323, Winter Park, FL 32789.
What are the regular opening hours for CAVA?
CAVA is open daily from 10:30 AM to 10:30 PM.
Is CAVA open on major holidays?
CAVA is closed on Thanksgiving Day (November 27), Christmas Eve (December 24), and Christmas Day (December 25).
What payment methods does CAVA accept?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order food online from CAVA?
Yes, you can explore the menu and order ahead at https://order.cava.com/stores.
Does CAVA have a mobile app for ordering?
Yes, CAVA offers an Android app and an iOS app for loyalty and ordering.
How can guests visiting CAVA benefit from nearby places like Winter Park Limo Orlando?
Guests can use Winter Park Limo Orlando for convenient transportation to and from CAVA, enhancing their dining experience without worrying about parking or driving.
What nearby restaurants can I visit before or after dining at CAVA?
Nearby options include Thaiplace Winterpark and Thai Place Restaurant, both offering Thai cuisine for variety in your meal plans around your visit to CAVA.
Are there any nearby places where I can shop or get services when visiting CAVA?
Nearby you can find Boardwalk Americas for fashion shopping, The UPS Store 1536 for shipping needs, and Gypsy Nails for beauty services, convenient to combine errands or enjoy after your meal.