Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,037 reviews
5 stars
371
4 stars
210
3 stars
129
2 stars
97
1 star
230
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their friendliness, while others are criticized for rudeness and poor attitude.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and issues with special requests not being honored.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported dirty tables and sticky surfaces.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others found food to be cold, overcooked, or not as expected.
Wait Times
Long wait times reported both in-store and drive-thru, with some customers expressing frustration over delays.
- APAdam PhelpsNov 16, 20253.0Not a typical Wendy's. I would go back if I am in the area, but I feel the self-service is very unpersonable and takes longer than a simple order at the desk. The food was okay but I was dissatisfied they no longer have the original "sweet and sour" sauce. The employees made it sound like they did, but had no clue, so that kind of made me less interested. There's only a small area to sit. It's very small and open and uninviting. Seems like they care more about drive through orders, but the worst part is the people there work but don't really greet you at the desk because it's self service. Very awkward. It was very clean but the bathrooms were kind of weird. I can't remember exactly but they weren't like regular restaurant bathrooms. I much prefer the layout in the other Winter Haven Wendy's. Overall, it wasn't a terrible experience but it wasn't spectacular and felt out of character for a fast food restaurant. It's sad to say I am not impressed with either Wendy's in Winter Haven.
- DDd4rkmunk33Nov 6, 20252.0The only way to order appears to be through an AI chatbot or through a computer screen with no options to remove items from the order. The actual employees were great though.
- KOKaren M. OrengoNov 6, 20255.0Went here for the first time and I really enjoyed my time here! Food was great
- WMweezy mariNov 1, 20251.0don’t order from here, i ordered a crispy chicken blt biggie bag and the sandwich came with nothing on it.. literally just the chicken and the bread. i tried to call their number and no answer.
- AOAlexis OlejniczakOct 31, 20251.0I would not recommend going to this establishment after 8 or 9pm. They didn’t have my salad. I simply asked in a calm manner if there was a way to make it due to me not getting blue cheese (even though they add it everytime). The employee replied in a rude tone that was not needed whatsoever. I’ve tried to give them a chance time after time. I will not be coming back and will give my business elsewhere.
Frequently Asked Questions About Wendy's
Is Cypress Gardens Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Winter Haven, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Winter Haven, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (863) 326-9838.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cypress Gardens Wendy’s serve breakfast?
Yes, this Wendy’s location in Winter Haven, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Cypress Gardens Blvd?
The drive-through at Wendy's is open from 6:00 AM to 3:00 AM Monday to Friday, and from 6:30 AM to 3:00 AM on weekends.
Is breakfast available at this Wendy's location?
Yes, this Wendy's in Winter Haven, FL serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Does this Wendy's location offer dine-in and delivery options?
Yes, you can dine-in, use the drive-thru, or order delivery where available for this Wendy's location.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Where can I find the menu and order online for Wendy's at Cypress Gardens Blvd?
You can view the menu at https://menu.wendys.com/ and order online at https://order.wendys.com for this Wendy's location.
How can I provide feedback or contact Wendy's on Cypress Gardens Blvd?
You can provide feedback via their Customer Care page, call (863) 326-9838, or use the Customer Satisfaction Survey online.
Is Wendy's hiring staff at the Winter Haven location?
To check job openings, visit Wendy's careers page and search for Winter Haven, FL to see current opportunities.
Which nearby places could I visit before or after dining at Wendy's?
Nearby places include Shergill Grand Conference Resort, ECHO Coffee House, and Schack's Bar if you want to enjoy a hotel stay, coffee, or barbecue respectively.
Is there a gas station close to Wendy's on Cypress Gardens Blvd?
Yes, Shell and Circle K gas stations are nearby for your convenience if you need to fuel your vehicle during your visit.
Are there entertainment or recreational spots near this Wendy's location?
Yes, The Arcade 80's and CrossFit Devastation gym are close by if you're interested in gaming or fitness activities before or after your meal.