Brand Certified
Wendy's
3.4(1052 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
5610 Cypress Gardens Blvd, Winter Haven, FL
33884, United States
Certified by Wendy's • Mar 01, 2026
(863) 326-9838
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/fl/winter-haven/5610-cypress-gardens-blvd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
1,052 reviews
5 stars
379
4 stars
212
3 stars
130
2 stars
98
1 star
233
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported rude service and issues with order accuracy.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Cleanliness
The restaurant's cleanliness received mixed feedback, with some noting it was clean while others reported dirty tables and sticky surfaces.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and tasty meals, while others received cold or poorly prepared items.
Ordering Process
The self-service kiosks were criticized for being confusing and impersonal, leading to frustration among customers.
- SSSantosswole5 days ago2.0How you gonna miss extra patties on two of my baconetors
- AHA.J HoodooFeb 19, 20261.0I pull up and ordered my food this morning at 8:15a they had me sitting on the side waiting didn’t have my food ready until 8:27am and it was only three people in line behind me. Then it look like they put mayo on the breakfast sandwiches. I never asked for that nor is it advertised with mayo
- MFMiranda FeltonFeb 2, 20265.0I placed my order via the Wendy’s app you get tons and tons of promo codes and excellent savings I called in and spoke with Ms. Zaria so polite/helpful/understanding and professional I’ve been to a ton of Wendy’s but the customer service at this location is top tier from the beginning of your visit and or call as within my case! I know this much you will not be disappointed either way you chose I give them 10 plus plus plus
- CLCaz LeeJan 27, 20265.0I came for lunch. This was probably one of the most enjoyable visits I have had at any fast food establishment in I would say a few years. I really appreciated being greeted at the self serve kiosk and being asked if I needed assistance. I cannot think of the last time I have had a greeting at one, and I really don't think I have ever been. The fries were hot, fresh, and salted. The sandwich was very good and fresh and the nuggets were good as well. My soda was even good. This is a prime example of what great customer service does. Thank you to all of yall.
- BNBrandon NaborsJan 9, 20261.0Says they stay open til 2 am. I get there at 1:25 a.m and they said they're not taking any orders. Don't advertise you're open if you're not going to make food.
Frequently Asked Questions About Wendy's
Is Cypress Gardens Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Cypress Gardens Blvd?
The drive-through at Wendy's is open from 6:00 AM to 3:00 AM Monday to Friday, and from 6:30 AM to 3:00 AM on weekends.
Is breakfast available at this Wendy's location?
Yes, this Wendy's in Winter Haven, FL serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Does this Wendy's location offer dine-in and delivery options?
Yes, you can dine-in, use the drive-thru, or order delivery where available for this Wendy's location.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Where can I find the menu and order online for Wendy's at Cypress Gardens Blvd?
You can view the menu at https://menu.wendys.com/ and order online at https://order.wendys.com for this Wendy's location.
How can I provide feedback or contact Wendy's on Cypress Gardens Blvd?
You can provide feedback via their Customer Care page, call (863) 326-9838, or use the Customer Satisfaction Survey online.
Is Wendy's hiring staff at the Winter Haven location?
To check job openings, visit Wendy's careers page and search for Winter Haven, FL to see current opportunities.
Which nearby places could I visit before or after dining at Wendy's?
Nearby places include Shergill Grand Conference Resort, ECHO Coffee House, and Schack's Bar if you want to enjoy a hotel stay, coffee, or barbecue respectively.
Is there a gas station close to Wendy's on Cypress Gardens Blvd?
Yes, Shell and Circle K gas stations are nearby for your convenience if you need to fuel your vehicle during your visit.
Are there entertainment or recreational spots near this Wendy's location?
Yes, The Arcade 80's and CrossFit Devastation gym are close by if you're interested in gaming or fitness activities before or after your meal.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website