Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,048 reviews
5 stars
377
4 stars
212
3 stars
130
2 stars
97
1 star
232
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Customer Service
Feedback on staff behavior was mixed; some praised friendly employees while others noted rudeness and poor service.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting it was clean while others found it dirty.
Ordering Process
The self-service kiosks were criticized for being unhelpful and causing confusion among customers.
Food Quality
While some customers enjoyed the food, others complained about the quality and freshness, particularly with specific items like chicken sandwiches and fries.
- BNBrandon Nabors3 days ago1.0Says they stay open til 2 am. I get there at 1:25 a.m and they said they're not taking any orders. Don't advertise you're open if you're not going to make food.
- ABAnthony BallJan 3, 20264.0Food was good overall. Fries were old and asked to get new ones. They grudgingly gave me fresh fries when they became available. Although the store is recently new it already is looking worn out.
- DGDawn GrahamDec 29, 20255.0I’m writing a book. It doesn’t matter what time I visit, the service is great. You don’t get that much, anymore.The AI can be confusing, at first. I could ask a million times what was included on my burger. AI told me. No need to stress out the employee further with dumb questions, like my own .We work 3rd shift. We get breakfast, and extremely late dinner occasionally. The service is the same! Always a cheerful employee, with my experience
- JRJeanne RobertsDec 12, 20251.0Last time over 17 dollars for 2 spicy chicken sandwiches and a 1/2 full box of lamp fry’s?? Last time I didn’t get my fry’s they don’t answer the phone so here’s why I was calling. Won’t be back!
- CMCarlos MelendezDec 8, 20255.0My experience here at Wendy's was great!! Burgers were well made, it wasn't falling apart like some other fast foods do them. A very nice and amazing crew member called Brittney made conversation with the clients and makes them laugh, including me lol.
Frequently Asked Questions About Wendy's
Is Cypress Gardens Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Cypress Gardens Blvd?
The drive-through at Wendy's is open from 6:00 AM to 3:00 AM Monday to Friday, and from 6:30 AM to 3:00 AM on weekends.
Is breakfast available at this Wendy's location?
Yes, this Wendy's in Winter Haven, FL serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Does this Wendy's location offer dine-in and delivery options?
Yes, you can dine-in, use the drive-thru, or order delivery where available for this Wendy's location.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Where can I find the menu and order online for Wendy's at Cypress Gardens Blvd?
You can view the menu at https://menu.wendys.com/ and order online at https://order.wendys.com for this Wendy's location.
How can I provide feedback or contact Wendy's on Cypress Gardens Blvd?
You can provide feedback via their Customer Care page, call (863) 326-9838, or use the Customer Satisfaction Survey online.
Is Wendy's hiring staff at the Winter Haven location?
To check job openings, visit Wendy's careers page and search for Winter Haven, FL to see current opportunities.
Which nearby places could I visit before or after dining at Wendy's?
Nearby places include Shergill Grand Conference Resort, ECHO Coffee House, and Schack's Bar if you want to enjoy a hotel stay, coffee, or barbecue respectively.
Is there a gas station close to Wendy's on Cypress Gardens Blvd?
Yes, Shell and Circle K gas stations are nearby for your convenience if you need to fuel your vehicle during your visit.
Are there entertainment or recreational spots near this Wendy's location?
Yes, The Arcade 80's and CrossFit Devastation gym are close by if you're interested in gaming or fitness activities before or after your meal.