Location.com logo
Brand Certified

Wendy's

3.8
(1984 reviews)

Business Details

(863) 291-0290

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
900 6th Street Nw, Winter Haven, FL
33881, United States

Hours

Reviews

3.8
1,984 reviews
5 stars
848
4 stars
480
3 stars
262
2 stars
126
1 star
268

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or dismissive behavior from staff and management, leading to a negative experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and food handling practices.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or poorly prepared meals.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food, particularly during less busy times.
  • LB
    Layla Black
    Feb 20, 2026
    2.0
    Some of the girls that be working there is rude likes to be in bad moods it's irritating when I went she did whatever she wanted to meal didn't ask me anything. Cause she was having a bad day? This is unacceptable.
  • AS
    Anthony Skittles
    Feb 2, 2026
    1.0
    Stand at the counter for 3 minutes behind 5 other people until the first person in line gets waited on and then the cashier's fingerprint won't work. Manager finally comes over to tell cashier to wash her hands, then it works. I left so I can't rate the food.
  • KD
    keily deliz
    Jan 30, 2026
    1.0
    if i could give this wendy’s 0 stars i would. This is literally the worst wendy’s in the area, other than having all kid staff they are absolutely rude and clueless. They have yer to get my order right one single time! AND I MOBILE ORDER! and then when you go back to have your order fixed they accuse you of lying….. for $7?!? CRAZY. Who ever is running this wendy’s, they need to go back to training and take their staff with them. DO BETTER.
  • LR
    Liam Ramirez
    Jan 27, 2026
    1.0
    I went for a wrap with a substitution on the meat , at first I just got a tortilla with ranch , lettuce and cheese when I get home and I opened it found out that the meat that they charge me extra (Tenders $3.59 for 2 pieces) wasn’t there , I called 4 times before going and know one answered. Went there , the manager told the cashier to give me the tenders instead of fixing the whole wrap , he said that I was the one that need to put the meat because they can’t , lies because I always ask for my wrap like this and never ever know one told me that I had to fix it my self. The just gave me the two tenders , when I get home and try to fix my wrap I end up with this mess , tortilla soggy already , broken and a mess , I try to fix it the best way but had no luck , my money went to the garbage Thank you!!!
  • SC
    Sarah Charters
    Jan 19, 2026
    5.0
    We came to this Wendy's as we were waiting to be picked up and we grabbed a frosty and fries. Both were amazing BUT I'm leaving the review cause the cashier Hillary was so wonderful, she was able to laugh at my very unfunny jokes and made it convinceing andshe was overall a nice and enjoyable person and even tho I am not a huge Wendy's person I would come back again and again for an experience like this 10/10 would come again!!!

Frequently Asked Questions About Wendy's

Is Winter Haven, Fl Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Winter Haven, FL?

The drive-through is open from 6:00 AM to 1:00 AM Monday to Thursday and Sunday, and from 6:00 AM to 2:00 AM on Friday and Saturday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: