Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
5721 Cypress Gardens Blvd., Winter Haven, FL
33884, United States
Hours
Reviews
3.7
270 reviews
5 stars
151
4 stars
27
3 stars
12
2 stars
13
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer feedback indicates a significant inconsistency in service quality, with many reviews highlighting poor customer service, unprofessional behavior, and lack of attention from staff.
Food Quality
While some customers praised the smoothies and food, others reported issues with incorrect orders and food preparation, leading to dissatisfaction.
Management Impact
Positive changes in management have been noted, particularly with the new manager improving service and atmosphere, but there are still complaints about staff behavior and training.
Cleanliness and Environment
The establishment is generally described as clean and pleasant, contributing positively to the customer experience.
- AAAm0urr.JDec 28, 20255.0I come every saturday morning & love the customer service from the 2 gentleman that work there🤩! Everything comes out great never have nothing bad to say . can’t say too much for the week days
- AFAmarilys FloresDec 27, 20251.0Pedí un chis banana smoothie y lo enviaron a la mitad del vaso y los hielos completos sin triturar, el sabor muy diferente a los que he comprado en el tropical café de la old lake wilson en Davenport
- JCJoshua COct 12, 20254.0Peanut paradise with a hummus veggie wrap after a good post-workout from just move across the road. The food was filling. $18.
- GPGenesis PlumeyOct 1, 20251.0I come in this location all the time and always get the same crappy service . This store is just ran by ignorant teens with horrible attitudes they never greet anybody every single time I come in here I always observe what’s going on and anytime a customer comes in nobody ever gets greeted, they will literally look at you and act like they don’t see you. You would have to come up to them to say the first word to even greeted. This is an ongoing issue that needs to be fixed by the manager and also the owner of the store and I’m glad I’m not the only one who sees this problem according to the reviews .Although the food is good. The service definitely needs to be handled to be better.
- JBJ BAug 19, 20255.0I love this place, the attention of the employees and the manager is an A +
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dining hours at Tropical Smoothie Cafe in Winter Haven?
The cafe is open for dine-in Monday to Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 10 AM to 8 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available Monday to Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 8 AM to 10:30 PM via their online ordering platform.
What pickup options does the cafe offer?
Tropical Smoothie Cafe offers in-store pickup, curbside pickup, and same-day delivery services.
Which payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Is Tropical Smoothie Cafe in Winter Haven family-friendly and does it have seating?
Yes, the cafe welcomes families and provides seating for dine-in customers.
What types of food and beverages does Tropical Smoothie Cafe specialize in?
They specialize in smoothies, wraps, flatbreads, acai bowls, salads, quesadillas, sandwiches, and offer gluten-free and vegan options.
Are there any nearby places to visit around Tropical Smoothie Cafe in Winter Haven?
Yes, nearby attractions include LEGOLAND® Florida, Coastersaurus amusement park, and shopping at Towns Center at Cypress Gardens.
How can the nearby Towns Center at Cypress Gardens enhance a visit to Tropical Smoothie Cafe?
After enjoying fresh smoothies or wraps at the cafe, customers can explore shopping and accommodations at Towns Center at Cypress Gardens, making for a convenient and enjoyable outing.
What nearby transit options or landmarks can help customers find Tropical Smoothie Cafe?
The cafe is near landmarks such as LEGOLAND® Florida and Coastersaurus amusement park, which are well-known destinations helping customers easily locate the cafe.