Subway

3.8
180 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Winter Haven Subway® Restaurant at 422 Citi Centre Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
422 Citi Centre Street, Winter Haven, FL
33880, United States

Hours

Reviews

3.8
180 reviews
5 stars
98
4 stars
26
3 stars
10
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; some employees like Tiffany and Nerline received high praise for their service, while others were reported as rude or inattentive.

Food Quality

There are frequent complaints about food quality, including issues with freshness, incorrect orders, and being out of key ingredients.

Cleanliness

The cleanliness of the store is inconsistent, with some customers noting a clean environment while others reported unsanitary conditions.

Service Speed

Many customers experienced long wait times due to insufficient staffing, leading to frustration and negative experiences.

Management Issues

Several reviews mention poor management practices, including lack of attention to customer complaints and inadequate staffing during busy times.
  • JS
    Jacob Scott
    Oct 27, 2025
    5.0
    We always used to come to eat to this subway and we stop going because they where always out of stuff store wasn’t clean and just bad well Saturday we decided to stop by because we haven’t been in a long time and when we walked through the front door we automatically new it was being ran by someone different store smelled so good everything was so nice and clean all the food looked fresh and they where not out of anything meet the new manger Tiffany she is doing a awesome job great customer service skills and friendly smile subway you made the right choice having Miss Tiffany running your store she’s going Amazing job and we definitely will start to come back more now !
  • MH
    Michael Henry
    Oct 18, 2025
    5.0
    Very good
  • MC
    Martina Marie Cheverez
    Sep 12, 2025
    2.0
    I have to give a low rating Every time I come in here they have no herb and cheese bread, they have no wheat, no provolone, no onions Tiffany was the manager on shift and she was to busy watching her daughter than working and managing a team. I feel bad for this kid
  • BD
    Brijesh Desai
    Sep 9, 2025
    1.0
    Rude behavior of night employee never going back again….
  • MJ
    Marie Jane
    Sep 8, 2025
    5.0
    Shout out to Joshua . Great service and wonderful experience.

Frequently Asked Questions About Subway

Where is the Subway restaurant in Winter Haven located?

The Subway restaurant is located at 422 Citi Centre Street, Bay R-08, in the Citi Centre Shopping Center, Winter Haven, FL 33880.

What are the operating hours of Subway at 422 Citi Centre Street?

Subway is open daily from 9:00 AM to 10:00 PM.