Panera Bread

4.0
809 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Winter Haven is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
137 Landings Blvd, Winter Haven, FL
33880, United States

Hours

Reviews

4.0
809 reviews
5 stars
451
4 stars
158
3 stars
58
2 stars
46
1 star
96

What are people saying?

AI-generated from recent customer reviews

Inconsistent Quality

Customers reported significant inconsistencies in food quality, particularly with bagels and sandwiches, leading to disappointment.

Service Issues

Frequent complaints about poor customer service, including wrong orders, unhelpful staff, and long wait times, especially in the drive-thru.

Cleanliness Concerns

Multiple reviews highlighted unsanitary conditions, including flies and roaches, which deterred customers from returning.

Positive Staff Interactions

Some customers praised specific staff members for their excellent service, indicating that there are positive experiences amidst the overall negative feedback.

Food Enjoyment

Despite the issues, many customers still enjoyed the food, particularly the soups and certain sandwiches, suggesting a divide in customer experiences.
  • RF
    Red Young fly
    Nov 16, 2025
    1.0
    I got sick 🤢 eating at this restaurant
  • RM
    Rosie Moore
    Nov 10, 2025
    1.0
    Hygiene Concern at Winter Haven Location Dear Panera Bread Customer Service, I am an experienced infection control nurse and would like to bring to your attention a serious hygiene concern I observed today around 2:00 PM at your Winter Haven store. Before placing my order, I went to use the restroom and noticed an older woman employee in a dark hoodie and apron, wearing black sneakers, enter a stall. I observed that after using the toilet, she flushed but did not wash her hands either inside or outside the stall. Due to this, I left the store and did not place an order. As a professional in infection control, I find this behavior unacceptable, as proper handwashing is essential for food safety and public health. I wanted to bring this to your attention so that appropriate measures can be taken immediately. Thank you for addressing this concern.
  • RS
    Ray Staley
    Oct 27, 2025
    3.0
    They can not bake their bagels consistently. They now have frozen dough like Einstein, but they can not produce a finished product like Einstein. One day they are good the next day bad. Why can't they have a good product like Einstein? My guess is that they don't want to be in the bagel business. Their other products are more profitable.
  • JL
    Jeffrey Lynn
    Oct 22, 2025
    1.0
    I'm not one to leave a bad review anywhere I go but after 4 visits in a row of either having my food order wrong, missing items or missing toppings, I feel like its needed. The last 4 times we have gone to this location we have had, Missing sandwich twice in a row, missing soup and no chicken on a salad once and then a completely wrong order where we must have received someone else's food entirely. We love getting Panera with soups and sandwich's but after so many issues, I'm not sure I can convince my wife to go anymore.
  • AM
    all about reviews and more
    Oct 19, 2025
    1.0
    Welp went to get bagels and we saw roaches crawling the wall behind the bread slicer ughhhhh 2 other customers saw it as well and we all left. None of the workers seemed to care when we all voiced our outrage on this. Never going back.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Winter Haven accept reservations?

No, Panera Bread in Winter Haven does not accept reservations.

What are the operating hours for Panera Bread Winter Haven?

Panera Bread Winter Haven is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 10:00 PM.