Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,144 reviews
5 stars
881
4 stars
462
3 stars
340
2 stars
149
1 star
312
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including long wait times and incorrect orders, with some employees being rude or unhelpful.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, poorly prepared, or incorrect items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and bathrooms, raising concerns about hygiene.
Staff Training
Feedback indicated a lack of employee training, particularly in using technology and handling orders correctly.
Management Issues
Reviews pointed to poor management practices, including inadequate staffing and lack of oversight, contributing to overall negative experiences.
- DRDebbie RNov 5, 20251.0Went to McDonald's NONE OF THE EMPLOYEES KNEW HOW TO USE THE MONOPOLY CODES!!!! NOT 1 SINGLE EMPLOYEE! TRAIN YOUR EMPLOYEES
- NBNicholas BonineNov 1, 20251.0If you’re looking for good quality service and decent food, stay as far away as possible from this place. They do provide consistent abysmal customer service and poorly made food.
- NTNez TorresOct 10, 20251.0I understand they are trying to move forward with technology but to have someone waiting at the register for 10 mins and have no one come up to attend is a bit much!!! They focus mainly on the drive thru forcing people that want to order with a person have to order through the kiosk. Not everyone wants to order through the kiosk
- CEcheryl eOct 5, 20254.0A little short staffed and had to wait a little while.
- MDMichael DavisOct 3, 20251.0This location focuses on the drive thru pretty well. But they totally neglect the inside service. I was 15 minutes into my wait for food when I got an employee attention and was informed my order would be up soon. It was about another 5 minutes to get the food. I ordered ahead in the app and selected “ I’m here “ on the app before entering the location. I just wish they took better care of people who go inside and they see standing there waiting for a long time.
Frequently Asked Questions About McDonald's
What are the regular store hours for McDonald's at 6890 Cypress Gardens Blvd?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What time does the drive-through at McDonald's open and close?
The drive-through operates daily from 5:00 AM to midnight.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery from 6:00 AM to 11:00 PM every day.
What types of payment does McDonald's accept at this location?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play Store to place orders.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location features a drive-thru service.
What types of pickup and delivery services are available?
McDonald's provides curbside pickup, delivery, same day delivery, and no-contact delivery options.
Are there any nearby financial services close to McDonald's?
Yes, Jackson Hewitt Tax Service and CenterState Bank are nearby, useful if you need financial assistance before or after your meal.
Where can I find pharmacy or medical supplies near McDonald's?
CVS Pharmacy is located nearby, making it convenient to pick up medical supplies or prescriptions along with your visit.
What entertainment or fitness options are near McDonald's?
Power Fitness gym and Redbox rental kiosks are nearby for workouts or movie rentals before or after grabbing food.