McDonald's

3.7
2158 reviews
Get DirectionsCallWebsite

Business Details

6890 Cypress Gardens Blvd, Winter Haven, FL
33884, United States
(863) 324-7744
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6890 Cypress Gardens Blvd, Winter Haven, FL
33884, United States

Hours

Reviews

3.7
2,158 reviews
5 stars
886
4 stars
464
3 stars
342
2 stars
150
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Freshness

There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness of certain meals.

Staff Attitude

While some reviews highlighted friendly and helpful staff, many others noted unprofessional behavior and poor customer service.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty tables and bathrooms, impacting their overall experience.

Management Issues

Numerous reviews pointed to poor management practices, including lack of training for staff and inadequate response to customer complaints.
  • KW
    Kwan W
    Dec 28, 2025
    5.0
    One of top 3 best mcdonalds experience and im not proud but I eat at a lot of different mcdonalds. All the food was super hot and fresh; arrived in a timely manner. Staff was attentive, Kamila noticed me at the counter immediately assisted me. Cant complain.
  • ON
    Olisnei Nascimento
    Dec 27, 2025
    5.0
    Hospedagem fantástica e com ambiente preparado para receber famílias que buscam está perto da cidade e curtindo a natureza e suas belezas !!
  • DE
    Dallas Emanuel
    Dec 18, 2025
    1.0
    The food and service at this location has progressively gotten worse. I spent 20 minutes in line waiting on food that I couldn't eat. I ordered a #7, only got 1 burrito which was hard as a rock, same with the biscuit. The kids working this store have caused the decline in quality and service. 1/10 would not recommend. I hate Wendy's and would rather eat there..
  • NG
    NCG R&C (Nick the car guy)
    Dec 18, 2025
    1.0
    Can’t believe I’m actually having to write a bad review about this place but went there this morning ordered a steak egg and cheese bagel (meal), sausage egg and cheese McGriddle I get home to finally dig in and the two main sandwiches were fine(I think) but I go take out the hash brown and it has been clearly bitten into no pieces in the bag or even crumbs for that matter. Disgusting and just makes me think of someone had the audacity to do that then what else did they do to the order. Obviously I’m not going to be eating the hash brown and obviously I won’t be back
  • AC
    alexander chisholm
    Dec 5, 2025
    1.0
    SLOWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWesssssttttttttttt McDonalds around !! But the owners don’t care about the staff or customers!!!!!!!!!!! I’m done with McDonalds Taco Bell is always hot fast and usually on point and oh cheaper ? ???? Yea wow what a dang shame !!!!!! And then I wait because I have no choice stuck in DT for this ??? Yall couldn’t even give me a real slice of tomato!!!!!SORRY EXCUSE
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 6890 Cypress Gardens Blvd?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What time does the drive-through at McDonald's open and close?

The drive-through operates daily from 5:00 AM to midnight.