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McDonald's

3.7
(2175 reviews)

Business Details

(863) 324-7744
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6890 Cypress Gardens Blvd, Winter Haven, FL
33884, United States

Hours

Reviews

3.7
2,175 reviews
5 stars
895
4 stars
466
3 stars
344
2 stars
151
1 star
319

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unacknowledged orders, and mistakes with their orders, leading to frustration.

Food Quality

Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Staff Attitude

While some customers praised individual staff members for their friendliness, others noted a lack of professionalism and poor management, particularly during busy times.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, raising concerns about overall cleanliness.

Inconsistent Experience

Customer experiences varied widely, with some praising the location while others described it as the worst McDonald's they had visited.
  • MM
    MariaH
    Feb 24, 2026
    1.0
    BY FAR THE WORST MCDS ON THIS SIDE OF TOWN ! Went by to grab a breakfast sandwich ordered a chicken biscuit and they put LETTUCE ON MY CHICKEN BISCUIT !!! Why ?? I didn’t ask for anything other than the biscuit! Manager didn’t seem bothered ! But ok !! This is why they have low reviews! Do better
  • 2R
    2Wheels R2Wheels
    Feb 20, 2026
    3.0
    So far I've received what I ordered but the breakfast food doesn't taste particularly good and yet it's never fast. I've never tried any other time of day and I don't think I will. The staff is always clearly stressed. Judging by these reviews the owner and managers are at fault. I won't be going back. There is food at home.
  • ST
    Susan Tucker
    Feb 7, 2026
    5.0
    My grandson a double cheeseburger, and ice cream cone and a Sprite. I had a spicy snack wrap and water. We both enjoyed our meals.
  • CC
    Chester Comer
    Feb 3, 2026
    1.0
    Would be nice if this store was as concerned with the customers that actually came inside to order a meal as they are with the drive thru. If I wanted to be ignored I'd stay home. After no acknowledgement by employees I walked out. It's always like this so guess I'll not be going back even though it's close to my home! If you want service I suggest going thru drive thru, seems that's only way you get serviced!
  • MF
    Miranda Felton
    Jan 21, 2026
    5.0
    this location absolutely amazing from the order taker Leo down to the manager, which helped me her name was Kiki. Very professional strongly advised that you go to this location. They’re very professional.

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 6890 Cypress Gardens Blvd?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What time does the drive-through at McDonald's open and close?

The drive-through operates daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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