McDonald's

3.7
2454 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
893 Cypress Gardens Blvd, Winter Haven, FL
33884, United States

Hours

Reviews

3.7
2,454 reviews
5 stars
1,046
4 stars
503
3 stars
406
2 stars
169
1 star
330

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, both in the drive-thru and inside the restaurant.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders and missing items.

Food Quality

Several customers experienced cold or poorly prepared food, with some reporting food safety concerns.

Staff Attitude

Mixed feedback on staff behavior, with some praising friendly service while others noted rudeness and lack of care.

Cleanliness

Inconsistent reports on cleanliness, with some customers noting well-maintained areas while others pointed out dirty conditions.
  • MS
    Marilyn Scaife
    Jan 5, 2026
    4.0
    Great experience each visit yummy to my tummy
  • BR
    Biophaze Records
    Dec 19, 2025
    2.0
    Got a sausage mcmuffin....it didnt come with cheese. Why? Idk. Then they tell me to pull forward to wait. I need a straw...the straw took LITERALLY 5 minutes to grab. Im in a work truck, I have to go to work also. I do my job, do yours!
  • BR
    Bojack “Big Bo” Robinson
    Dec 10, 2025
    2.0
    All I wanted was a sweet tea, the guy did not have to yell, then preceded to yell louder when u ask just my money back for the drink. At a certain point I just said keep the drink and the money and went to sit back down and eat my food. Loud mouth followed continuously yelling you don’t want the drink , told him to get away from me with all that loud talk, he said he wasn’t loud, y’all can check the cameras, don’t appreciate how I heard laughing as the guy went back behind the counter and was rambling about something. The 2 stars is for the manager insisting I take a card, told her I didn’t want nothing but regardless I appreciate that.
  • SN
    Señora Nikki
    Dec 5, 2025
    1.0
    They have an eating time limit . And don’t know what they are doing . I travel a lot . This is not worth it unless you’re in a rush and don’t care what they give you then you’ll be fine.
  • LC
    Lance Carter
    Nov 16, 2025
    1.0
    Takes forever for food to get to me and also got rid the only person who can do their job well raven the manager sucks I see her treating her workers like garbage

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 893 Cypress Gardens Blvd, Winter Haven, FL?

The dine-in service is open daily from 6:00 AM to 11:00 PM.

What time does the drive-through at this McDonald's location operate?

The drive-through is open every day from 5:00 AM to 1:00 AM the next day.