Brand Certified
McDonald's
3.6(3626 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
245 6th St NW, Winter Haven, FL
33880, United States
Certified by McDonald's • Mar 01, 2026
(863) 293-1445
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
3,626 reviews
5 stars
1,414
4 stars
736
3 stars
575
2 stars
299
1 star
602
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, especially in the drive-thru, with some experiences taking over 30 minutes.
Food Quality
There were mixed reviews on food quality, with some customers praising freshness while others complained about cold or poorly prepared items.
Customer Service
Customer service experiences varied widely; some employees were noted for being friendly and helpful, while others were described as rude or unprofessional.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty conditions and unsanitary bathrooms.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
- AGAmanda Grace4 days ago1.0I’ve been trying to get into contact with this store for a week straight, when they DO pick up they hang up when I ask for a GM (8-2PM). Very unprofessional! I will be making an appearance! TRAIN YOUR EMPLOYEES BETTER!
- JAJordan AllenFeb 15, 20261.0Waiting 15 minutes for drive thru food is unacceptable. Do not go here. Horribly rude after asking for a refund once I still hadn’t gotten my food.
- JGJustin GulleyFeb 12, 20261.0If your employees cannot afford to purchase a car, while the ceo lives a lavish life, your food quality is probably gonna suck.
- BBBrandonFeb 9, 20261.0Takes 30 minutes just to get to kid meals and a chicken sandwich order for curbside and still have to go inside twice to get everything just close it down
- CSC SharperFeb 3, 20261.0This is one of the worst franchise locations. The manager and some of the workers are very nice but that's about it. They added a donation to my order WITHOUT even asking so check your receipt before you leave the first window where you pay. They don't undercook the eggs on the egg mcmuffin and I received uncooked oatmeal. They poured hot water over the dried oats and just put it in the bag. They didn't stir it up and allow the oats to cook or anything. When I picked up the cup from the bag, it was full of water. It looked like oatmeal soup. I've ordered oatmeal from Starbucks and Panera Bread and I NEVER received it uncooked. Actually, this location is the only one that has ever handed me oatmeal with the water sitting on top of the oats. It's just lazy and unprofessional. Last time stopping by this place.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's delivery service?
Delivery is available every day from 6:00 AM to 11:00 PM.
When is the McDonald's drive-thru open?
The drive-thru is open daily from 5:00 AM to 1:00 AM.
Where is this McDonald's located?
This McDonald's is located at 245 6th St NW, Winter Haven, FL 33880, USA.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food from McDonald's using their app?
You can download the McDonald's app from the Apple App Store or Google Play to place orders quickly and access rewards.
Does McDonald's offer contactless delivery options?
Yes, they provide no-contact delivery along with curbside pickup and same-day delivery.
What nearby places can I visit along with McDonald's?
Nearby you can visit the Museum of Winter Haven History, Pope Avenue Historic District, and Winter Haven Fellowship Inc, offering cultural, historical, and community experiences.
Are there accommodation options near McDonald's?
Yes, nearby accommodations include The Haven Condominium and Budget Inn for convenient stays.
Where can I find other dining or shopping options close to McDonald's?
You can find Marco's Pizza for dining nearby, as well as CVS Pharmacy and Treasure House Antiques & Collectibles for shopping.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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