McDonald's

3.6
3627 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
245 6th St NW, Winter Haven, FL
33880, United States

Hours

Reviews

3.6
3,627 reviews
5 stars
1,415
4 stars
741
3 stars
574
2 stars
297
1 star
600

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff while others reported rude behavior and long wait times.

Food Quality

Inconsistent food quality; some customers received fresh and hot meals, while others complained about cold or incorrect orders.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions and issues with the bathrooms.

Speed of Service

Service speed varied significantly; some experienced fast service while others faced long wait times in both drive-thru and in-store.
  • CM
    chasity moore
    Jan 5, 2026
    4.0
    The girl at front was working hard she's the only one doing the orders. All alone in the food out. With not too many people in here or in a Drive-Thru in shouldn't take this long to get the orders.
  • SK
    Shawn King
    Dec 31, 2025
    1.0
    I placed a mobile order for a medium fry and ketchup as I was turning into this location. It took 15 mins from when I placed the order in which I received the fries. It’s 1pm and while I understand lunch rush I do not understand 15 minutes in a drive thru
  • CC
    ciara carter
    Dec 29, 2025
    1.0
    Worse customer service ever! Then the manager comes out and catches an attitude because I’m not Aaron on my food for so long. This place is a disgrace
  • EM
    Erica Myers
    Dec 17, 2025
    5.0
    The food is fresh when we get it. The staff is nice and helps you with whatever you need.
  • EF
    Eric Flores
    Nov 30, 2025
    1.0
    On 11/30/2025 at the McDonald’s on 6th st in winter haven Florida the owner/manager at 11.00 something in the morning trespassed me for no reason at all she never gave me no warning to leave at all because I had to use the bathroom she just called the police on me for no reason at all just because I am Mexican she is in the wrong for that she does this to other people to for no reason at all people should stop going to this McDonald’s because she is mean to people and my name is Eric Flores

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's delivery service?

Delivery is available every day from 6:00 AM to 11:00 PM.

When is the McDonald's drive-thru open?

The drive-thru is open daily from 5:00 AM to 1:00 AM.