Brand Certified
McDonald's
3.2(2259 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2019 Spirit Lake Rd, Winter Haven, FL
33880, United States
Certified by McDonald's • Mar 01, 2026
(863) 293-2328
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
2,259 reviews
5 stars
709
4 stars
393
3 stars
412
2 stars
223
1 star
522
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, both in the drive-thru and for dine-in orders, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Management Issues
Several reviews pointed to a lack of effective management and training, leading to disorganization and chaos during busy periods.
Cleanliness
While some customers noted cleanliness in certain areas, others reported inconsistent conditions, particularly in the bathrooms.
- AAAllyson AdamsFeb 22, 20263.0Sunny, Sonny? First night shift I applaud them, but not the blessed souls that clocked out at 11 and pretty much said “y’all on your own.” I really wish I could have gotten the names of the remaining 4 employees busting their butts to close and practically guarding the door because they didn’t have a key to lock the door. Second give your closing manager a daggum key!
- OHOscar HerreraFeb 10, 20263.0Take more than 30 minutes to get food for dine in. Long lines of cars for drive thru service as well
- RRRosey rOpalFeb 5, 20262.0Workers were being difficult, granted the speaker doesn't work well. She refused to read the order back correctly because we saw the order wasn't right on the board. She was more worried about passing us on rather than just read it back and a quick fix
- HPHelen PhillipsFeb 2, 20261.0They need to close this place the employees are all incompetent it takes 20 mins for a cheeseburger and fries they constantly mess up every order and make you wait forever even when they aren’t busy they don’t know what they are doing
- TMT MastecJan 23, 20261.0Ok this is probably the craziest thing ever happen at a fast food. I ordered two Large meals with Large drinks they kept getting the drinks wrong gave me one L one small drink I told the it was two Large so they take so after a bit she comes back with my large drink I noticed something weird with the cup butI'm good I drive off a few minutes later I get home and then after a bit realize what was up with the cup! THEY LITERALLY PUT THE SMALL CUP INSIDE A LARGE CUP AND JUST PUT THE LID ON! I WAS LIKE NO FN WAY!
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 2019 Spirit Lake Rd, Winter Haven, FL?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM until midnight.
Can I order McDonald's for delivery from this location?
Yes, delivery is available daily from 5:00 AM to 11:45 PM through their online ordering platform.
What types of payment are accepted at McDonald's on Spirit Lake Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any mobile apps available to order from this McDonald's?
Yes, you can order using the McDonald's App available for both iOS and Android devices.
What services does this McDonald's location provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby you can visit Rejuv + glo Dominican Beauty Bar Wellness Spa for relaxation or grab a pizza at Hungry Howie's.
Are there convenient places to withdraw cash near McDonald's at Spirit Lake Rd?
Yes, there are several nearby ATMs including Suncoast Credit Union ATM, Bitcoin Depot, The Exchange Network, LibertyX Bitcoin ATM, and Presto! ATM.
If I need mobile phone services while visiting McDonald's, where can I go nearby?
You can visit Xtreme Wireless or Metro by T-Mobile, both located near McDonald's for mobile phone services and electronics.
Is there a grocery store nearby where I can shop after visiting McDonald's?
Yes, the Publix Super Market at Spirit Lake Crossing is nearby for your grocery needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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