Customers consistently praised the food as delicious, with many highlighting specific dishes like the mac and cheese, meatloaf, and various chicken options.
Service
The service received high marks, with numerous reviews mentioning friendly, attentive, and knowledgeable staff who provided excellent recommendations.
Atmosphere
The restaurant's atmosphere was described as welcoming and comfortable, with a modern retro vibe that many customers enjoyed.
Value
While some customers noted that prices were on the higher side, many felt that the quality of food and service justified the cost.
Consistency
Many repeat customers expressed satisfaction with their experiences, indicating a reliable standard of food and service.
MC
Matthew Clifford
Nov 15, 2025
5.0
First trip to Lucille's, the staff was amazing. My wife and I had a great lunch, and made a new friend in our server who couldn't have spoken more highly of the management and ownership of this restaurant. When your staff believes in the business, that's what truly makes it successful. Looking forward to dining here again soon!
FF
fahrenheit2850
Nov 11, 2025
5.0
Second time we have eaten there now… food was awesome both times. I took a chance and ordered skirt steak and it did not disappoint. Everything we have had has been top notch along with the service. Our server cam was very attentive and sweet. This will be on top of the list when we go out from now on because of phenomenal experiences both times. It’s hard to find this quality of food and good service consistently, but they’ve nailed it.
DW
Debra White
Nov 11, 2025
5.0
We had brought our dog, so we had to on the pet friendly porch. However, it was the coldest day in Florida. Our waitress was so accommodating, she brought over two heaters, and made sure we were comfortable. The lunch was great, and ordered chicken and rice for our dog.
I definitely recommend Lucille's.
PU
peter upfield
Nov 8, 2025
1.0
I don't enjoy writing reviews like this but I seriously question the aggregated rating of 4.7.
I've never had a "Belgian waffle" that required you to use a knife. Also, how do you make scrambled eggs with cheese and end up with something completely tasteless? And, what were the bits of black stuff in the eggs? Grill scrapings?
The sausage and bacon were ok. Coffee was ok. Tea should be presented with hot water and a choice of tea bags, not a bag of Lipton already in the cup.
The service was ok. It might be a good idea to know the menu completely. Yes, whipped butter is part of the waffle order. "I didn't know we had whipped butter" is not a real confidence builder.
You have a very nice looking place and all the tools you need to produce good food.
I can only summarize by saying, "A swing and a miss".
AL
Andrea Land
Oct 28, 2025
5.0
The food is delicious! Was saving myself for dessert so didn't ruin the planned belly space by having an appetizer each but we shared a cup of the tomato Bleu cheese soup - hit the mark, spot on👌🏼. Really good options on the menu made it difficult to choose but we had the 3 cheese macaroni with grilled chicken, pork chops, and creamy mushroom chicken. All 3 were tasty and scrumptious! The dessert menu i could tell you what else was on there but the bread pudding - oh my. Very good indeed. Would definitely have that again - tasted like a sticky toffee pudding when got the sauce & sponge together. Very moorish .... eeek. The service was great, ambience welcoming, and would highly recommend for great quality food at a fair price. And the drinks are delightful - well made and nice cocktails to choose from so from drafts to liquors to soda to coffee, everyone is covered.
Frequently Asked Questions About Lucille's American Cafe
What are the regular operating hours for Lucille's American Cafe?
Lucille's American Cafe is open Monday to Thursday from 11:00 AM to 9:00 PM, Friday from 11:00 AM to 10:00 PM, Saturday from 10:00 AM to 10:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Is Lucille's American Cafe open on holidays?
No, Lucille's American Cafe is closed on major holidays including Christmas Day (December 25) and Independence Day (July 4) each year.
What services does Lucille's American Cafe offer for ordering food?
They offer both in-store pickup and delivery services for customer convenience.
What are the delivery hours for Lucille's American Cafe?
Delivery is available Monday through Thursday from 11:00 AM to 9:00 PM, Friday from 11:00 AM to 10:00 PM, Saturday from 3:00 PM to 10:00 PM, and Sunday from 3:00 PM to 9:00 PM.
Can I order takeout from Lucille's American Cafe and what are the hours?
Yes, takeout is available Monday through Thursday from 11:00 AM to 9:00 PM, Friday from 11:00 AM to 10:00 PM, Saturday from 3:00 PM to 10:00 PM, and Sunday from 3:00 PM to 9:00 PM.
Where is Lucille's American Cafe located?
It is located at 205 3rd St SW, Winter Haven, FL 33880, United States.
How can I view the menu or place an order online for Lucille's American Cafe?
You can view the menu and place an order online at https://lucillescafe.com/menu.
What types of cuisine and dining options does Lucille's American Cafe offer?
They serve American and Southern US cuisine, including brunch, sandwiches, barbecue, salads, and cater for gluten-free options, functioning as a family restaurant and cafe.
What nearby dining options are close to Lucille's American Cafe for visitors exploring the area?
Nearby dining includes TNT Downtown Dogs, a fast food restaurant and food truck, offering quick bites close to Lucille's American Cafe.
What nearby amenities might be useful for someone visiting Lucille's American Cafe?
Close amenities include Bank Of Central Florida - Winter Haven for banking needs, Mollie Merritt • Modern Muse Beauty salon, and Elev8 Massage Therapy for relaxation before or after dining.
Are there any nearby entertainment or event venues near Lucille's American Cafe?
Yes, nearby you can find JEMS Management Group/JMG, a music venue, and The Lodge, which offers event planning and lodging services.