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Lucille's American Cafe

4.7
(1827 reviews)

Business Details

205 3rd St SW, Winter Haven, FL
33880, United States
(863) 875-5005
https://lucillescafe.com

About

American Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Lucille's American Cafe
205 3rd St SW, Winter Haven, FL
33880, United States

Hours

Reviews

4.7
1,827 reviews
5 stars
1,480
4 stars
224
3 stars
53
2 stars
30
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some dishes praised while others were criticized for being bland or overcooked.

Service

Service received high marks for being friendly and attentive, with several standout servers mentioned.

Atmosphere

The restaurant's atmosphere is frequently described as welcoming and charming, contributing positively to the dining experience.

Value

Some customers felt the prices were high relative to the food quality, while others found the portions fair and the overall experience worth the cost.
  • RE
    Robert Erb
    5 days ago
    5.0
    Such an amazing experience. Have driven past it many times but made sure to stop today and try it out. My wife and I have been missing out. Food is made fresh everyday and was some of the best food I've had in a while! Service was top notch as well! Stop reading and go eat here right now. You won't regret it.
  • YN
    Yvette Nieves
    Feb 21, 2026
    4.0
    The food was delicious, great customer service until we had our server. Felt rushed when ordering, was not engaged like Daniel was in our prior visit. She just wanted to rush and move on, no conversation, "anything else is what she kept saying". I will go back however ask for someone else.
  • AB
    Ajay Beck
    Feb 17, 2026
    5.0
    Friends invited me out and we were greeted the second we walked in. I was in awe at the unique aesthetic and collage of photos showing some history of the area! I went with the skirt steak that was cooked to perfection. Lanie was our server and gave an excellent tweak to the chimichurri, which made it out of this world delicious & refreshing! Overall, fantastic service throughout the night, will definitely be recommending this spot for others and I would easily order the skirt steak for that chimichurri again!
  • SS
    Shelley
    Feb 14, 2026
    5.0
    We came for Valentine’s Day dinner. It was absolutely wonderful. Beth accommodated us by making a reservation for me as my husband is disabled. We both had a steak meal. And red velvet cake to share the service and the food couldn’t have been better! So, thank you all for your customer service. You’ve got this down to a science! See you soon❤️
  • JS
    Jack Simons
    Feb 3, 2026
    2.0
    To preface, I have been coming to Lucille’s since it’s opened and have eaten here many times. The atmosphere and service are great and the drinks are pretty good. This is mainly about the food. I have NEVER been impressed with the food. Normally, it’s where my family eats so it’s never really my choice. I just suck it up and deal with it but I’ve had enough. It’s always a disappointment. Nothing is ever any better than a chain and normally it’s worse for more money. Meats are always overcooked and seasoning and sides are inconsistent. Overall, you go to a restaurant for food and the service and atmosphere bring you back. This is the opposite situation and I’m sorry I can’t deal with how just crappy the food tastes and is prepared at Lucille’s anymore. I won’t be back and if I have to go I’ll be drinking water and eating before or after family dinner.

Brand Certified Facts from Lucille's American Cafe

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Certified March 01, 2026Yext Knowledge Graph
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