Dunkin'

4.1
1462 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winter Haven, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1578 3rd Street SW, Winter Haven, FL
33880, United States

Hours

Reviews

4.1
1,462 reviews
5 stars
833
4 stars
280
3 stars
132
2 stars
60
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and staff being inattentive or rude.

Product Quality

Many reviews mentioned inconsistent quality of food and drinks, including stale donuts and poorly made coffee.

Customer Experience

While some customers praised friendly staff and good service, others highlighted negative interactions and lack of proper training.

Inconsistent Orders

Numerous customers experienced issues with incorrect orders and missing items, leading to frustration.

Cleanliness Concerns

Some reviews noted cleanliness issues, particularly in restrooms, which raised concerns about overall hygiene.
  • JC
    Jordan Cypher
    1 day ago
    5.0
    Amazing staff! Bri went above and beyond, excellent service!
  • MS
    Martin Santana
    2 days ago
    5.0
    They serve good sized portions but you need to let them have their chat between the employees. Hard to dind the napkins they are tucked away in a far right corner
  • JG
    Janice Gonzalez
    Nov 2, 2025
    1.0
    I came here for the Dubai chocolate sundae and left ripped off , I paid 12.62 for basically a regular sundae . They didn’t have any of the shavings or pistachio cream , it took like 10 minutes and they clearly weren’t trained on how to make it because one of the workers were asking me if I wanted strawberries or bananas on it . I feel like if they dont have all the ingredients or training on how to make it , it shouldn’t be on the menu .
  • KB
    Karen bueno-belcher
    Oct 31, 2025
    4.0
    The workers are always fast and very nice. It's small but as I put before I barely buy from here anymore because donuts are always hard. Can't take none home. Hard next day. I can't remember when I had a fresh donut. So I go elsewhere for donuts now and I love donuts.
  • MK
    Markito King
    Oct 19, 2025
    1.0
    The place is slow as hell. Today 10/19/25 I was in line for over 45 mins today Sunday, I ordered a big order but wasn't going to be in line for two hours. The staff doesn't even come to anyone in the front counter, there was a lady with a child near the Basket Robins area, waiting for over 35 mins is what she told me, nobody was helping her. They need to train their staff better and balance the store out they have everyone in the drive through, and they are paying no mind to anyone in the front counter. I went inside to see if I could get help for my order, but nobody came to the counter. This place has gotten worse. and the young incompetent staff is just mind blowing they'll mess your order up more than One time. I love Dunkin and hate seeing this place fall apart...... They def need to get things going right, I know the supervisor Al but lost his numbers to report this. Do better Dunkin!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Winter Haven, FL?

Dunkin' in Winter Haven is open 24 hours a day, seven days a week.

Where is Dunkin' located in Winter Haven, FL?

Dunkin' is located at 1578 3rd Street SW, Polk, Winter Haven, FL 33880, USA.