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Dunkin' Zero
Brand Certified

Dunkin'

4.1
(1490 reviews)

Business Details

(863) 297-9100
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winter Haven, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1578 3rd Street SW, Winter Haven, FL
33880, United States

Hours

Reviews

4.1
1,490 reviews
5 stars
851
4 stars
284
3 stars
132
2 stars
62
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise the staff for being friendly and efficient, others report rude behavior and slow service.

Food Freshness

Many customers express dissatisfaction with the freshness of food items, particularly donuts and breakfast sandwiches, often describing them as stale or poorly prepared.

Order Accuracy

There are frequent complaints about incorrect orders and lack of attention to customer requests, leading to frustration among patrons.

Overall Experience

Despite some positive experiences, a significant number of reviews indicate a decline in overall customer satisfaction, with calls for better management and staff training.
  • TK
    tintu kj
    Feb 25, 2026
    5.0
    Cheers to their Latte!
  • TP
    Taylor Perez
    Feb 24, 2026
    5.0
    They were very nice anf quickly got the order together. Super quick service. Everything was very good.
  • JL
    Joan Loftus
    Feb 8, 2026
    2.0
    Tables dirty, donuts were far from fresh, they messed up part of my coffee order so had to wait for them to figure it out and remake one of the coffees. Not impressed. Wish the donut guy still worked for Dunkin Donuts, making fresh donuts every night for the morning instead of the donuts being pulled out of the freezer and thawed for the morning.
  • SY
    Scott Yandric
    Jan 28, 2026
    3.0
    Arrived at 8pm. My coffee was good but my 6 donuts were stale. I'll have to microwave them tomorrow for breakfast.
  • EB
    Essy B
    Jan 23, 2026
    1.0
    Every time I come here it takes forever just to get 1 breakfast sandwich. Multiple people get their orders before me who placed an order after me. Clearly, they’re faster on drinks but what about the people who just want food?

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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