Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Winter Haven, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported excessive wait times both in-store and at the drive-thru, often exceeding 15-30 minutes.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or mistreated during their visits.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food and drinks.
Cleanliness and Organization
The facility was often described as dirty and disorganized, contributing to a negative customer experience.
Product Quality
While some customers enjoyed the food and drinks, many reported issues with the quality, including stale donuts and poorly prepared items.
KK
kandice
1 day ago
1.0
Slowest experience I have ever experienced.
Especially when you time out your morning or afternoon. Make sure to accommodate 20-30 minutes waiting at this location from the speaker to the window, with a minimal line.
This location is in a good spot but not worth the wait or customer service.
BM
Breana Mccoy
1 day ago
1.0
Go elsewhere if you can! Your coffee drink will most likely end up wrong or taste like milk vs coffee because they can't seem to ever make a drink right here. Your donuts will be uncooked and taste like dough! I was absolutely disgusted when I bit into my donut to get a mouth full of uncooked dough in the middle. This dunkin has done us wrong too many times to ever go back!!!!
MP
Michelle Perez
6 days ago
1.0
The night shift employees should get fired IMMEDIATELY!!! They answer when they want to came here and they told me “order whenever you’re ready” I did they did not answer back was in the drive thru for 15minutes waiting for a answer and no one answer back.
JS
Juss Sean
Nov 17, 2025
1.0
they actually just suck at making what you asking for. gone here 3 times and everytime ive had almost everything remade. you tell them what you want in the drive thru and something just dont click when theyre making it.
RT
Rebeca Toledo
Nov 5, 2025
1.0
Came here on Nov 5th a little before 3pm to pick up an online order only to be greeted with an attitude. It seemed as if I ruined their day. Like if you don’t your job then go somewhere else. No customer service etiquette at all.
What are the operating hours of Dunkin' in Winter Haven, FL?
Dunkin' in Winter Haven, FL is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services to make grabbing your favorite items easy and convenient.
Can I order ahead using the Dunkin' app for this Winter Haven location?
Yes, you can order ahead using the Dunkin' app available on both iOS and Android platforms for a fast grab-and-go experience.
What type of food and beverages can I expect at Dunkin' Winter Haven?
You can enjoy a variety of coffees, espressos, donuts, breakfast sandwiches, tea, and lunch items with over 50 types of donuts and premium beverages available.
Are there any special seasonal drinks available at this Dunkin' location?
Yes, during the holiday season, Dunkin' offers special drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru available at Dunkin' in Winter Haven?
Yes, this Dunkin' location has a drive-thru for your convenience.
What are some nearby places I can visit around Dunkin' at 6354 Cypress Gardens Blvd?
Nearby places include Humble Bee's Nails and Spa for beauty services, Citizens Bank & Trust for banking needs, and The Krazy Greek restaurant if you're looking for Mediterranean cuisine.
Are there any spas near the Dunkin' location in Winter Haven where I can relax after grabbing coffee?
Yes, there are several nearby spas such as Humble Bee's Nails and Spa, VIP Nails & Spa, and Michele Warren Hair and Beauty where you can enjoy a beauty or relaxation treatment after your visit.
Can I visit any family-friendly places near Dunkin' in Winter Haven?
Yes, Winterset Preschool and Childcare and High Pointe Pre-Kindergarten are nearby, making it convenient for families with young children.
Are there any hotels or event spaces close to Dunkin' in Winter Haven for visitors?
Yes, the Courtyard by Marriott Winter Haven, a hotel and event space, is located nearby, making it a great option for visitors to stay or attend events.