Dunkin'

3.2
347 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winter Haven, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6354 Cypress Gardens Blvd, Winter Haven, FL
33884, United States

Hours

Reviews

3.2
347 reviews
5 stars
144
4 stars
39
3 stars
26
2 stars
18
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessive wait times both in-store and at the drive-thru, often exceeding 15-30 minutes.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or mistreated during their visits.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food and drinks.

Cleanliness and Organization

The facility was often described as dirty and disorganized, contributing to a negative customer experience.

Product Quality

While some customers enjoyed the food and drinks, many reported issues with the quality, including stale donuts and poorly prepared items.
  • KK
    kandice
    1 day ago
    1.0
    Slowest experience I have ever experienced. Especially when you time out your morning or afternoon. Make sure to accommodate 20-30 minutes waiting at this location from the speaker to the window, with a minimal line. This location is in a good spot but not worth the wait or customer service.
  • BM
    Breana Mccoy
    1 day ago
    1.0
    Go elsewhere if you can! Your coffee drink will most likely end up wrong or taste like milk vs coffee because they can't seem to ever make a drink right here. Your donuts will be uncooked and taste like dough! I was absolutely disgusted when I bit into my donut to get a mouth full of uncooked dough in the middle. This dunkin has done us wrong too many times to ever go back!!!!
  • MP
    Michelle Perez
    6 days ago
    1.0
    The night shift employees should get fired IMMEDIATELY!!! They answer when they want to came here and they told me “order whenever you’re ready” I did they did not answer back was in the drive thru for 15minutes waiting for a answer and no one answer back.
  • JS
    Juss Sean
    Nov 17, 2025
    1.0
    they actually just suck at making what you asking for. gone here 3 times and everytime ive had almost everything remade. you tell them what you want in the drive thru and something just dont click when theyre making it.
  • RT
    Rebeca Toledo
    Nov 5, 2025
    1.0
    Came here on Nov 5th a little before 3pm to pick up an online order only to be greeted with an attitude. It seemed as if I ruined their day. Like if you don’t your job then go somewhere else. No customer service etiquette at all.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Winter Haven, FL?

Dunkin' in Winter Haven, FL is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services to make grabbing your favorite items easy and convenient.