Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.3
1,406 reviews
5 stars
596
4 stars
197
3 stars
114
2 stars
93
1 star
406
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with instances of rudeness and unprofessional behavior from staff.
Food Quality
Numerous reviews mentioned issues with food quality, including undercooked rice, small portions, and stale items.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors.
Inconsistency
Frequent complaints about inconsistent food availability and quality, with items often running out during peak hours.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, highlighting friendly staff and good food on occasion.
AP
Amber Paige
6 days ago
5.0
The people working are always so kind. Love the energy! And they all are very hard workers.
FL
Family Lopez
Feb 17, 2026
1.0
They don’t close at 11pm. I went there at 9:30 pm and they were already cleaning everything to close. The service was awful and they didn’t even bother to treat me well.😐
RR
Robert Ramos
Feb 3, 2026
1.0
They gave me 6 tiddlywinks of chicken and 1 scoop of rice for 10 dollars. And they gave my sister a burrito with dwarfism. Its honestly unacceptable that they charge full price for so little.
SS
Shanteria Solomon
Feb 3, 2026
3.0
The food was great as always. I ordered four chicken bowls with chips. During checkout, the cashier asked the employee preparing to-go orders if she could get a bag since I had multiple items and they had ran out at the register. The employee responded “no” and stated the bags were for to-go orders only, which came across as very rude and unnecessary. It was unreasonable to expect me to carry four bowls and chips to my car. Thankfully, the cashier handled the situation professionally by walking over and getting a bag herself. It’s disappointing that there was an issue over something as simple as a bag.
NN
Nicole
Jan 29, 2026
2.0
Good service. I ordered a veggie bowl N still got 2-3 pieces of meat in it.
The grilled veggies had hard pieces of black stuff from the grill in it i had to keep picking out lol
They did give guacamole included in veggie bowl👍 some places charge even for veggie bowls
Girls restroom is hard to lock too 😒🤷♀️
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Winter Haven serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 804 Cypress Gardens Blvd?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Winter Haven offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle Mexican Grill online in Winter Haven?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Winter Haven?
It is located at 804 Cypress Gardens Blvd, Winter Haven, FL 33880, USA.
Is Chipotle Mexican Grill in Winter Haven LGBTQ friendly?
Yes, Chipotle welcomes LGBTQ customers.
Can I get catering and gift cards at Chipotle Mexican Grill, Winter Haven?
Yes, Chipotle offers catering services and gift cards at this location.
Which nearby dining options are available around Chipotle Mexican Grill in Winter Haven?
Nearby dining options include Rally's, Checkers at 604 Cypress Gardens Blvd, Chili’s Grill & Bar, Jersey Mike's Subs, Juicy Wing and Seafood, It's Just Wings, Buffet City, and Southeast Liquors.
What nearby health and wellness facilities are close to Chipotle Mexican Grill in Winter Haven?
Nearby health and wellness facilities include Aspen Dental, The Joint Chiropractic, Anytime Fitness, The Vitamin Shoppe, and several nail salons like Glamour Nails and Garden Nails Spa.
How can nearby places like Junaid Lakhani dentist and H&R Block be helpful when visiting Chipotle Mexican Grill?
After visiting Chipotle, you can easily access nearby services such as dental care at Junaid Lakhani or financial services at H&R Block, making your visit more convenient by combining errands.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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