Certified by Carrabba's Italian Grill • Mar 01, 2026
Reviews
4.4
2,556 reviews
5 stars
1,694
4 stars
529
3 stars
170
2 stars
75
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service, with specific mentions of servers like Kendra, Korie, and Lindsey providing exceptional experiences.
Food Quality
Overall, the food received positive feedback for being delicious and well-prepared, although some customers noted inconsistencies in specific dishes.
Atmosphere
The restaurant's atmosphere was generally described as warm and welcoming, though some reviews mentioned issues with noise levels during busy times.
Takeout Experience
While many enjoyed the takeout options, there were complaints about incorrect orders and quality issues with certain dishes.
Pricing Concerns
Several customers expressed concerns about the pricing being high relative to the portion sizes and quality of some menu items.
CM
Carolina Jorge M.
2 days ago
5.0
We had a late lunch, and our server was amazing very attentive and kind throughout the entire meal. I ordered the lunch trio with shrimp scampi, Italian salad, and chicken soup, along with a strawberry lemonade. Everything was fresh, flavorful, and clearly high quality. The lunch special was $11.99, which is a very affordable price for the quality and portion size.
In my opinion, it’s one of the best lunch specials you can find at a franchise restaurant.
They also had a wine sale table set up at the entrance, with all the bottles priced at $15. I didn’t know they offered that, and it’s such a convenient and great deal.
Overall, it was a wonderful experience, and I would definitely return
JP
Jack Palau
6 days ago
4.0
Lindsey was a great server.
In general, the timing of her back staff was awful. Not sure how it is set up but we waited almost an hour for a water refill after asking 3x. Bread took 20 minutes. Lindsey was sincerely shocked by delays.
Other than that, the food was great.
CK
Cheryl Koncz
Feb 23, 2026
5.0
My family and I, 16 in total, went to Carrabas after my grandson's baptism. From Wynette to our wonderful server Lauren, we were treated first class, start to finish.
It's always complicated with larger parties, but never have have a server like Lauren! Pleasant, accommodating and fun! All orders came out hot , delicious and correct. Kudos to kitchen and runners! We love Carrabas in general but this restaurant is exceptional and ended our blessed day beautifully!
LL
Liz&Mike
Feb 16, 2026
5.0
Carrabba’s was an absolute pleasure for Valentine’s Day with my wife. From start to finish, it was a great experience with excellent customer service and a welcoming atmosphere. The food tasted amazing, the Firewood Whiskey and sangria were perfectly made, and the prime rib was cooked just right. A fantastic spot for a date night or special occasion. We’ll definitely be back
YJ
Yaima Junco
Feb 15, 2026
1.0
Here is your review translated into clear, natural English:
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My experience at Carrabba’s Italian Grill was extremely disappointing. The service we received from our server, Grace R., was one of the worst I have ever experienced at a restaurant.
As soon as we sat down, she dropped a glass from the table and the broken pieces ended up cutting my ankle, which was very concerning. Then she took away the bread basket claiming she would replace it, but she never brought it back. To make matters worse, she took our order incorrectly and our spaghetti was served without the chicken we had requested.
In addition, she brought my husband his beer without a glass to pour it into, which shows a clear lack of attention to detail. To top it all off, without even asking if we wanted dessert or coffee, she brought us the check, making us feel rushed and as if we were being pushed out.
Overall, this was one of the worst dining experiences I have had. I believe they should be more careful when selecting their staff and properly train them to provide customer-focused service. Unfortunately, because of this experience with Grace R., we will not be returning to this restaurant.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill offer?
Carrabba's Italian Grill serves authentic Italian cuisine for dine-in, carryout, delivery, and catering.
What are the regular operating hours of Carrabba's Italian Grill in Winter Haven, FL?
The restaurant is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill offer happy hour specials? If so, when?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What pickup and delivery services does Carrabba's Italian Grill provide?
Is Carrabba's Italian Grill family-friendly and accessible for guests with disabilities?
Yes, the restaurant welcomes families and offers wheelchair accessible entrance, parking, seating, and restrooms, as well as high chairs and a children's menu.
Can I find gluten-free and vegetarian options at Carrabba's Italian Grill?
Yes, Carrabba's serves gluten-free and vegetarian dishes.
Does Carrabba's Italian Grill serve alcoholic beverages?
Yes, the restaurant has a bar onsite and serves beer, wine, cocktails, and other alcoholic drinks.
Where is Carrabba's Italian Grill located in Winter Haven?
Carrabba's Italian Grill is located at 910 3rd Street SW, Winter Haven, FL 33880, USA.
Are there any nearby shopping options to Carrabba's Italian Grill?
Yes, nearby shopping includes Belk department stores and Hibbett Sports, making it convenient to combine dining with shopping.
What entertainment options are near Carrabba's Italian Grill?
Nearby you can find Winter Haven Corners - GameStop, which offers video games and entertainment.
Are there other dining options near Carrabba's Italian Grill?
Yes, nearby dining options include Andy's Igloo Drive-In, Pizza Hut, Sakura Japanese Steakhouse & Sushi Bar, Zaxby's, and Osaka Japanese Steak House.
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Certified March 01, 2026Yext Knowledge Graph
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