Gaby is the best waiter because she came fast with my food and she’s overal a great person
I’ve been to this location multiple times since it’s only about 5 minutes from my home, and unfortunately the experience has been consistently frustrating. Every time I go through the drive-thru, the staff seems impatient and rushed. While ordering, they repeatedly interrupt to ask if I’m done after every item, which makes the process stressful instead of smooth. A little patience would go a long way—I will let you know when I’m finished ordering.
When I get to the window, the attitude doesn’t improve. The service feels unfriendly, and I often end up waiting over 10 minutes just for a simple Happy Meal. On one visit, I was also waiting on cookies while my babies were crying in the car, and even after politely asking about the wait, I was met with more attitude instead of understanding. That was really upsetting.
It’s disappointing because this location is so convenient for us, but the lack of customer service and professionalism makes me not want to come back. Customers are paying for their food, not receiving it for free—basic courtesy, patience, and efficiency should be part of the experience. This location seriously needs better training and a major improvement in staff attitude.
CP
CAROLINA PEREZ
Apr 5, 2026
Las dos ocasiones que fui, siempre ocurre lo mismo, el pedido siempre se tarda, y debes ir al counter a hablar con alguien para que te entregue… cuando vas a un lugar como estos buscas rapidez
NC
Nicholas Catapano
Apr 5, 2026
Drive through took 20 minutes and the person taking my order didn’t know what they were doing.
HC
Higor Correa
Mar 27, 2026
5 stars are not enough to describe Gabi’s service. She was extremely friendly, attentive, and professional. Excellent customer service and a great experience at McDonald’s. Thank you, Gabi!