Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Service Speed
Numerous reviews highlighted slow service, with long wait times for food orders, especially during busy hours.
Staff Training
Feedback indicated a lack of proper training among staff, leading to frequent order mistakes and poor customer interactions.
Cleanliness
Several customers noted that the dining area was not well-maintained, with dirty tables and unsanitary conditions.
Customer Service
Many reviews mentioned rude or dismissive behavior from staff, contributing to a negative dining experience.
GT
George J Torres
Nov 12, 2025
1.0
Now I understand why Wendy's are closing down—because the customer service is terrible. I hope you're one of them.
A2
Ast0n1sh 2
Nov 10, 2025
1.0
Straight trash. Constant waiting 20-30 minutes for small meals. When the store is empty. Food is cold 60 percent of the time. Staff barely acknowledges your existence. If I could give a worse star review I would. Also do not come past midnight unless you wanna wait an hour plus. Not an exaggeration.
CR
Char Rivers
Oct 19, 2025
1.0
Ordered a Cobb salad and it was full of corn! Apparently there's a new guy who's not being trained by management appropriately. I'm never coming back to this particular Wendy's again because every time I order there's an issue with the food. The corn in the Cobb salad is just the straw that broke the camels back. Last time the fries were stale. The time before that they gave me soda water. Higher management needs to come check this store out because something is wrong with the training of the staff. Do better!!
CG
Claudia Gomez
Oct 15, 2025
1.0
Ordered a meal, had to go around immediately because the fries were completely cold. The young lady apologized and replaced the fries. Hot but not fresh. When I got to open my burger, I had ordered no pickles/ no mustard and got a meat patty with cheese, ketchup and some onion. No lettuce? No tomato?
It was 5:12pm. No line i. The drive-thru. Everything cold.
HW
Hendra W
Oct 10, 2025
3.0
I see lots of negative comments on here and I can understand it. The first thing I noticed about the fast food restaurants in Orlando is that they are all really well lit and spacious like the ones you would find in Asia💯. In terms of cleanliness, perhaps they should have cleaned the tables more as there were smudges of ketchup and chill sauce on and under the tables. Nevertheless, there were plenty of parking. The self-order kiosk was easy to use and made ordering food simple. The employees were also friendly and accommodating.
The food:
- Nuggets 🍗 (9/10):
These chicken nuggets taste good. It wasn’t just all batter (the meat inside of each nugget were thick and juicy. The seasoning was also done right and I thought the price for each portion was reasonable.
- Spicy Chicken (7/10):
These were my favorite. It reminded me a lot of Chick-Fil-A burgers. Juicy on the inside, the spice level was just right, the bun was mildly chewy. However, I thought some of the lettuce 🥬 slices were not fresh. Tomato slices 🍅 tasted alright though!
- Chili Cheese Fries 🌶️🧀🍟 (7/10):
This was not great. The chili sauce was salty, cheese was too thick for my liking and the fries weren’t crispy enough. I would actually suggest the regular fries, they somehow tasted better.
Overall, if you happen to stay in Residence Inn at Flamingo Crossings and just got back from Disney and in need of quick bites, this Wendy’s can be an option. Otherwise, there are better options if you want satisfying meals!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Winter Garden, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Winter Garden, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 338-4107.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Flamingo Crossings Wendy’s serve breakfast?
Yes, this Wendy’s location in Winter Garden, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Winter Garden, FL?
The drive-through is open Monday to Friday from 6:30 AM to 3:00 AM, and on Saturday and Sunday from 7:00 AM to 3:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery near this location?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this Wendy's?
Yes, this Wendy's location has a drive-thru for your convenience.
How can I provide feedback or contact this Wendy's location?
You can contact customer care via live chat or call 888-624-8140, fill out the Customer Satisfaction Survey, or call this location directly at (407) 338-4107.
What are some nearby places of interest around Wendy's Winter Garden?
Nearby places include PDQ Winter Garden (a chicken restaurant), 7-Eleven convenience store, Dunkin' coffee shop, Pieology Pizzeria, Starbucks, and Flamingo Crossings Town Center shopping center, among others.
Can I visit Wendy's after shopping at Flamingo Crossings Town Center?
Yes, Wendy's is conveniently located near Flamingo Crossings Town Center, making it easy to grab a meal before or after shopping there.
Are there coffee shops near this Wendy's location?
Yes, nearby coffee shops include Dunkin' and Starbucks, which are great options if you're looking for coffee before or after your Wendy's visit.
Is this Wendy's location suitable for casual dining?
Yes, the attire for this Wendy's is casual, and it serves dine-in, drive-thru, takeout, and delivery options.