Wendy's

2.7
313 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2248 Western Wy, Winter Garden, FL
34787, United States

Hours

Reviews

2.7
313 reviews
5 stars
102
4 stars
24
3 stars
21
2 stars
20
1 star
146

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.

Service Speed

Numerous reviews highlighted slow service, with long wait times for food orders, especially during busy hours.

Staff Training

Feedback indicated a lack of proper training among staff, leading to frequent order mistakes and poor customer interactions.

Cleanliness

Several customers noted that the dining area was not well-maintained, with dirty tables and unsanitary conditions.

Customer Service

Many reviews mentioned rude or dismissive behavior from staff, contributing to a negative dining experience.
  • GT
    George J Torres
    Nov 12, 2025
    1.0
    Now I understand why Wendy's are closing down—because the customer service is terrible. I hope you're one of them.
  • A2
    Ast0n1sh 2
    Nov 10, 2025
    1.0
    Straight trash. Constant waiting 20-30 minutes for small meals. When the store is empty. Food is cold 60 percent of the time. Staff barely acknowledges your existence. If I could give a worse star review I would. Also do not come past midnight unless you wanna wait an hour plus. Not an exaggeration.
  • CR
    Char Rivers
    Oct 19, 2025
    1.0
    Ordered a Cobb salad and it was full of corn! Apparently there's a new guy who's not being trained by management appropriately. I'm never coming back to this particular Wendy's again because every time I order there's an issue with the food. The corn in the Cobb salad is just the straw that broke the camels back. Last time the fries were stale. The time before that they gave me soda water. Higher management needs to come check this store out because something is wrong with the training of the staff. Do better!!
  • CG
    Claudia Gomez
    Oct 15, 2025
    1.0
    Ordered a meal, had to go around immediately because the fries were completely cold. The young lady apologized and replaced the fries. Hot but not fresh. When I got to open my burger, I had ordered no pickles/ no mustard and got a meat patty with cheese, ketchup and some onion. No lettuce? No tomato? It was 5:12pm. No line i. The drive-thru. Everything cold.
  • HW
    Hendra W
    Oct 10, 2025
    3.0
    I see lots of negative comments on here and I can understand it. The first thing I noticed about the fast food restaurants in Orlando is that they are all really well lit and spacious like the ones you would find in Asia💯. In terms of cleanliness, perhaps they should have cleaned the tables more as there were smudges of ketchup and chill sauce on and under the tables. Nevertheless, there were plenty of parking. The self-order kiosk was easy to use and made ordering food simple. The employees were also friendly and accommodating. The food: - Nuggets 🍗 (9/10): These chicken nuggets taste good. It wasn’t just all batter (the meat inside of each nugget were thick and juicy. The seasoning was also done right and I thought the price for each portion was reasonable. - Spicy Chicken (7/10): These were my favorite. It reminded me a lot of Chick-Fil-A burgers. Juicy on the inside, the spice level was just right, the bun was mildly chewy. However, I thought some of the lettuce 🥬 slices were not fresh. Tomato slices 🍅 tasted alright though! - Chili Cheese Fries 🌶️🧀🍟 (7/10): This was not great. The chili sauce was salty, cheese was too thick for my liking and the fries weren’t crispy enough. I would actually suggest the regular fries, they somehow tasted better. Overall, if you happen to stay in Residence Inn at Flamingo Crossings and just got back from Disney and in need of quick bites, this Wendy’s can be an option. Otherwise, there are better options if you want satisfying meals!

Frequently Asked Questions About Wendy's

Is Flamingo Crossings Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.