Location.com logo
Brand Certified

Wendy's

3.7
(819 reviews)

Business Details

(407) 656-0120

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13549 W Colonial Dr, Winter Garden, FL
34787, United States

Hours

Reviews

3.7
819 reviews
5 stars
354
4 stars
180
3 stars
106
2 stars
42
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and disrespect.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

Concerns about cleanliness in the restaurant, including dirty dining areas and unsanitary food handling practices.

Speed of Service

Long wait times reported at drive-thru and for mobile orders, affecting overall customer satisfaction.
  • SJ
    Sandra Jeske
    1 day ago
    5.0
    After my last visit at Wendy's in Lakeland I promised myself: NEVER again ! That was just gross ! But I still had some gift cards left ...so I stopped, with really slow expectations, at the Wendy's in winter garden. Damn ! They delivered! Best double Dave ever ! Juicy and hot! It was really good. The cashier was very nice and friendly too ! So I will definitely come back !
  • BB
    Bobby Bernesby
    Feb 23, 2026
    5.0
    Shout out to anybody working tonight on 24 February 2026. My meal didn’t come out correct and they fixed it within 30 seconds. And they had the most amazing attitude! Thank you to the managers and the cooks and the cashier! I will only go to this Wendy’s because of the customer service. Thank you very much!
  • SS
    Skyler Stocklin
    Jan 23, 2026
    1.0
    Got a damn screw in my fries and was about to eat it until I realized it and spit it out; bought from them many times before never got a problem
  • AL
    Aaron Lewis
    Jan 23, 2026
    5.0
    Pulled up on a bike to the drive thru and asked for a water because it was very hot out. They gave me nice glass of ice water. Thank you much.
  • AG
    araceli gonzalez
    Jan 16, 2026
    3.0
    After multiple missing items in the past or cold food today I decided to give them one more try . I went to take my daughter to get an after school meal but I did order mobile order . I completely forgot to order her sauce so when at the window I asked the lady for a ranch sauce she proceeded to tell me it’s 53 cents for the ranch so I asked her if it didn’t come with the meal and she told me I got ketchup and that’s a sauce so I couldn’t get any more my daughter starts pulling her food out to eat and to my surprise no sauce at all no ketchup nothing so I think they should check and make sure they put the sauce in the bags before they try and charge someone for some sauce .

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: