Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
811 reviews
5 stars
349
4 stars
180
3 stars
105
2 stars
42
1 star
135
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and disappointment.
Customer Service
Feedback highlighted poor customer service experiences, including rude staff and lack of assistance.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Cleanliness
Customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
- FSFes SousaJan 3, 20264.0Otimoo
- JRJoseph RajkumarDec 14, 20251.0This location is horrible. Living just 5 mins away from this Wendy’s I’ve visited multiple times and sadly every visit ended in disappointment. My order is always missing an item or just completely wrong all together. I understand mistakes happen, however taking that into consideration I gave them another try on multiple occasions and still the same result. Will no longer be giving this location any business. I’d suggest spending your money elsewhere unless you like cold, ill-prepared food or something you didn’t order.
- JSJanice SchmidtDec 9, 20253.0Yes I love Wendy's and I go there more than I should but at a quarter to 11:00 in the morning you should not get fries that have been overcooked or re-cooked we pay good money for these products it's a shame
- CRCharles RamosNov 30, 20254.0As fast food goes this Wendy's is pretty good. Never really have a problem when we go here.
- MJMarcus JohnsonNov 19, 20251.0I came to Wendy’s specifically because they were advertising the new chicken tenders. I was excited to try them, only to be told at the drive-thru that they were out. It’s extremely frustrating when a company promotes a new item but doesn’t have it available. If you’re going to run ads for something, at least make sure the store is stocked and prepared. Wasted time, wasted trip, and very disappointing service.
Frequently Asked Questions About Wendy's
Is 13549 W Colonial Dr Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 13549 W Colonial Dr, Winter Garden, FL?
The drive-thru is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Is the Wendy's at 13549 W Colonial Dr currently open?
Yes, the Wendy's at this location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available where offered. Check availability by entering your address on the Wendy's app or order.wendys.com.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Wendy's at 13549 W Colonial Dr serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides available through the app or website.
How can I contact this Wendy's location for questions or feedback?
You can call (407) 656-0120, use the live chat on Wendy's contact page, or fill out the Customer Satisfaction Survey referencing your receipt details.
Are there other dining options near this Wendy's?
Yes, nearby dining options include IHOP for breakfast and brunch, Chipotle Mexican Grill for Tex-Mex, 1000 Degrees Pizza Salad Wings, Blaze Pizza, Culver's, Burger King, Maryland Fried Chicken, and Uncle Kenny's BBQ.
What nearby convenience or coffee shops can I visit near Wendy's?
Wawa, a convenience store and coffee shop, is located nearby and can be a convenient stop before or after your Wendy's visit.
Are there any financial services close to this Wendy's location?
Yes, FAIRWINDS Credit Union and Truist banks are nearby for your banking needs during your outing.
Is there public transportation or ATM services near Wendy's to assist customers?
There is a PNC ATM nearby which can be helpful for cash needs, although specific public transit stations are not listed in the profile.