Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and disrespect.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Concerns about cleanliness in the restaurant, including dirty dining areas and unsanitary food handling practices.
Speed of Service
Long wait times reported at drive-thru and for mobile orders, affecting overall customer satisfaction.