Wendy's

3.6
823 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
16007 New Independence Pkwy, Winter Garden, FL
34787, United States

Hours

Reviews

3.6
823 reviews
5 stars
371
4 stars
149
3 stars
74
2 stars
60
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent, with reports of cold, poorly made items and issues with order accuracy.

Cleanliness

Cleanliness is a concern, particularly in restrooms and food handling practices.

Technology Issues

The use of AI in the drive-thru has received mixed reviews, with some customers finding it impersonal and prone to errors.

Wait Times

Customers frequently complain about long wait times, both in the drive-thru and for food preparation.
  • GP
    Gabriel Pineda
    Jan 2, 2026
    5.0
    Ricardo, Juan, Diego and Julio were really kind and nice, awesome people it was fun talking to them and meeting them. Really good costumer service.
  • SS
    Steve
    Dec 28, 2025
    1.0
    Super slow service, attempts to cut costs by using AI is making the time to wait super long. Will be going back to McDonald's until they can fix this stuff.
  • DD
    Dalton
    Dec 17, 2025
    5.0
    A good place to relax for a while.
  • GB
    Glendon Bodie
    Dec 10, 2025
    1.0
    I regret buying food from this location. Every time the food is poorly made and the staff don't seem attentive at all
  • PP
    Pete Peterson
    Nov 20, 2025
    5.0
    Came in tonight November 20th around 6:45pm the young man who helped in the drive thru last name “Hernendes” was super helpful and friendly, best service I’ve had in any costumer service place in a long time

Frequently Asked Questions About Wendy's

Is Hamlin Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 16007 New Independence Pkwy in Winter Garden, FL currently open?

Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.