Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
818 reviews
5 stars
369
4 stars
149
3 stars
74
2 stars
60
1 star
166
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported mixed experiences with food quality, with some enjoying the burgers and fries, while others received cold or poorly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting renovated facilities while others reported unsanitary conditions.
Mobile Ordering
Many customers expressed frustration with the mobile ordering system, citing delays and issues with order readiness.
Staff Attitude
Staff attitude varied significantly, with some customers praising friendly service while others reported rudeness and lack of professionalism.
- MHMatt HooverNov 8, 20251.0I guess it’s asking too much for a fast food worker making $15/hour to take an order via the drive through now, because this Wendy’s is using AI to take your order instead of the human being inside. Yes, you read that right. You now literally speak into the electronic board like you’re talking to Alexa or Siri. It listens, displays what you said back to you, tries to upsell you, and then completes taking your order. Sounds great, right? No, not great, okay? Not only is it lazy and unhuman, it got my order wrong. Trust me, I did enjoy my cold Jr. Cheeseburger as much as I would have enjoyed the freshly made Big Bacon Classic that I ordered. Why did this happen? Because the human who would have normally taken my order would have keyed it in and handed it to me, and would’ve made sure it was correct. And, he/she would have made sure I got a receipt, which I also didn’t get. Service has been lacking at this Wendy’s for awhile now, but this will be the last time I come here. $12 for a cold kids burger and some old burnt ratchet fries because this billion dollar corporation wants AI to take your drive-thru order. TRASH!
- DCDarby ClarkNov 4, 20251.0I come to this Wendy’s pretty consistently and have previously never had an issue, but I had an uncomfortable experience tonight that makes me hesitant to go back again anytime soon. I went through the drive through and when I got to the window, he lied to me about my order total. I ordered a #1 meal and the screen had said $10.49, but he told me “That’ll be $20.49.” I assumed he had an incorrect order on his screen, so I clarified what I ordered, and he said “Yes, that’s $20.49.” I was completely bewildered and asked “For the one meal?” “Yeah our prices went up this last week,” he said. Having worked in customer service for almost 10 years, I tend to side with employees and give them the benefit of the doubt, but I was still in disbelief so I double-checked the order one or two more times, and he kept telling me the same thing. Finally I said “May I cancel my order?” Only then did he say he was just playing with me. He said he jokes with customers all the time about their order totals to see their faces/reaction. I didn’t get a name for the employee (or a receipt, actually—I drove away and realized he hadn’t handed it to me and it wasn’t in the bag, either), but I want to try to protect anyone else from the confusion and discomfort I experienced tonight. He didn’t seem to be truly mean-spirited, but that kind of behavior is not only completely unprofessional, it’s truly unkind. Furthermore, many people are struggling seriously with both finances and food security, so something like this could be a very cruel to some. I’m hoping others are spared this kind of interaction.
- TPThi-Anna Hunter, PhDOct 21, 20255.0Weird having AI take my order but the food was delicious and the service was fast!
- DCDavid ColladoOct 15, 20251.0Be aware !!! They are charging 50 cents for an extra additional sauce
- AAAmyOct 9, 20255.0The inside is remodeled and the fries are always hot
Frequently Asked Questions About Wendy's
Is Hamlin Blvd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Winter Garden, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Winter Garden, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 537-2414.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hamlin Blvd Wendy’s serve breakfast?
Yes, this Wendy’s location in Winter Garden, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 16007 New Independence Pkwy in Winter Garden, FL currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open from 6:30 AM to 2:00 AM Monday through Friday, and from 7:00 AM to 2:00 AM on Saturdays and Sundays.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast daily including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, delivery and takeout are available at this location. You can order via the Wendy's app or at order.wendys.com.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact this Wendy's location for questions or feedback?
You can call (407) 537-2414 or reach Wendy's Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Are there any nearby fast food restaurants if I want more dining options?
Yes, nearby fast food options include another Wendy's and Taco Bell, convenient for choices nearby if you want to explore different menus.
What are some nearby services for vehicle needs around this Wendy's?
Nearby you can find services like Action Gator Tire, Mavis Tires & Brakes, AutoZone Auto Parts, and several locksmiths such as Minute Key and KeyMe Locksmiths for automotive or key services.
Are there places close to this Wendy's for beauty and personal care?
Yes, near this Wendy's are salons and spas including SmartStyle (a kids and beauty hair salon), Great Clips, Dior Nail Bar, Semper Laser for laser hair removal, and Vitalounge Winter Garden medical spa.
Can I find dessert or other dining options near Wendy's?
Nearby dining options include Crumbl - Hamlin for desserts and The Great Greek Mediterranean Grill for Mediterranean cuisine, giving you tasty alternatives close by.