Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and slow service.
Food Quality
Food quality is inconsistent, with reports of cold, poorly prepared items and some positive mentions of fresh and tasty meals.
Technology Issues
The use of AI for order taking has received mixed reviews, with some customers finding it convenient while others experienced order inaccuracies.
Cleanliness
Cleanliness is a recurring issue, with several customers noting unsanitary conditions in the dining area and restrooms.
TF
Theos Franco
Feb 24, 2026
5.0
Excellent service by Andrea and team Super clean location and costumer service 100% I will recommend this location!
CO
Crue Ondanet
Feb 19, 2026
5.0
Quick and Eat drive-thru. They use their new AI Order taker. Super easy to use. Took my order with 100% accuracy. I even threw in a few order modifications and it made it happen!
BC
Brian C
Feb 17, 2026
5.0
Good food and great service. On duty manager checked in on us while we were in the dining room to make sure we were ok and even gave my daughter a free cookie. Dining room was clean.
GC
Gabriel Cremo
Feb 15, 2026
1.0
Fatal un pésimo servicio y la gerente mas déspota
DO
dale oltmer
Jan 20, 2026
1.0
Nobody human interaction. Food is always disgusting. Orders are never right. Save your money go buy food from Walmart.
Is the Wendy's at 16007 New Independence Pkwy in Winter Garden, FL currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open from 6:30 AM to 2:00 AM Monday through Friday, and from 7:00 AM to 2:00 AM on Saturdays and Sundays.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast daily including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, delivery and takeout are available at this location. You can order via the Wendy's app or at order.wendys.com.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact this Wendy's location for questions or feedback?
You can call (407) 537-2414 or reach Wendy's Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Are there any nearby fast food restaurants if I want more dining options?
Yes, nearby fast food options include another Wendy's and Taco Bell, convenient for choices nearby if you want to explore different menus.
What are some nearby services for vehicle needs around this Wendy's?
Nearby you can find services like Action Gator Tire, Mavis Tires & Brakes, AutoZone Auto Parts, and several locksmiths such as Minute Key and KeyMe Locksmiths for automotive or key services.
Are there places close to this Wendy's for beauty and personal care?
Yes, near this Wendy's are salons and spas including SmartStyle (a kids and beauty hair salon), Great Clips, Dior Nail Bar, Semper Laser for laser hair removal, and Vitalounge Winter Garden medical spa.
Can I find dessert or other dining options near Wendy's?
Nearby dining options include Crumbl - Hamlin for desserts and The Great Greek Mediterranean Grill for Mediterranean cuisine, giving you tasty alternatives close by.
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