Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent, with reports of cold, poorly made items and issues with order accuracy.
Cleanliness
Cleanliness is a concern, particularly in restrooms and food handling practices.
Technology Issues
The use of AI in the drive-thru has received mixed reviews, with some customers finding it impersonal and prone to errors.
Wait Times
Customers frequently complain about long wait times, both in the drive-thru and for food preparation.
GP
Gabriel Pineda
Jan 2, 2026
5.0
Ricardo, Juan, Diego and Julio were really kind and nice, awesome people it was fun talking to them and meeting them. Really good costumer service.
SS
Steve
Dec 28, 2025
1.0
Super slow service, attempts to cut costs by using AI is making the time to wait super long. Will be going back to McDonald's until they can fix this stuff.
DD
Dalton
Dec 17, 2025
5.0
A good place to relax for a while.
GB
Glendon Bodie
Dec 10, 2025
1.0
I regret buying food from this location. Every time the food is poorly made and the staff don't seem attentive at all
PP
Pete Peterson
Nov 20, 2025
5.0
Came in tonight November 20th around 6:45pm the young man who helped in the drive thru last name “Hernendes” was super helpful and friendly, best service I’ve had in any costumer service place in a long time
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 16007 New Independence Pkwy in Winter Garden, FL currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open from 6:30 AM to 2:00 AM Monday through Friday, and from 7:00 AM to 2:00 AM on Saturdays and Sundays.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast daily including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, delivery and takeout are available at this location. You can order via the Wendy's app or at order.wendys.com.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact this Wendy's location for questions or feedback?
You can call (407) 537-2414 or reach Wendy's Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Are there any nearby fast food restaurants if I want more dining options?
Yes, nearby fast food options include another Wendy's and Taco Bell, convenient for choices nearby if you want to explore different menus.
What are some nearby services for vehicle needs around this Wendy's?
Nearby you can find services like Action Gator Tire, Mavis Tires & Brakes, AutoZone Auto Parts, and several locksmiths such as Minute Key and KeyMe Locksmiths for automotive or key services.
Are there places close to this Wendy's for beauty and personal care?
Yes, near this Wendy's are salons and spas including SmartStyle (a kids and beauty hair salon), Great Clips, Dior Nail Bar, Semper Laser for laser hair removal, and Vitalounge Winter Garden medical spa.
Can I find dessert or other dining options near Wendy's?
Nearby dining options include Crumbl - Hamlin for desserts and The Great Greek Mediterranean Grill for Mediterranean cuisine, giving you tasty alternatives close by.