McDonald's

Reviews

• MB

  Maria Clara Castello Branco

  5 days ago
  1.0
  The only polite employee is Ofélia. The others are extremely rude and ill-mannered. My 7-year-old son politely tried to ask a question because his ice cream had been taking more than 20 minutes, and he was completely ignored by two staff members.
• FL

  Fernando Lima

  6 days ago
  5.0
  I visited McDonald’s today and was served by Ofélia. She was incredibly kind, attentive, and caring. She even came to our table to collect the trash, always with a warm smile and a helpful attitude. Her service truly made a difference and turned a simple meal into a great experience. It’s service like this that makes us want to come back! ⸻ Hoy visité McDonald’s y fui atendido por Ofélia. Fue muy amable, atenta y servicial, incluso vino a nuestra mesa a recoger la basura con una sonrisa. Su atención marcó la diferencia y convirtió una comida simple en una gran experiencia. ¡Así dan ganas de volver!
• RC

  Robyn C

  Feb 24, 2026
  3.0
  I know they are new. But every time we go through the drive through with a basic order we get sent to wait at the next window. I’ve had to call the restaurant to remind them we are out here, they seem to forget that they sent people to wait. It’s getting super frustrating. The kids are very nice, but the whole restaurant needs to work on their service model.
• DC

  Daisy Cardona

  Feb 18, 2026
  5.0
  I wanted to take a moment a moment and give an awesome shout out to store #5426 in Hamlin the women's name Ofelia who maintains the atmosphere in a clean environment. Its evident she is always the one at her best maintaining the franchise clean. I have literally witnessed her asking people if they are done eating and she leans their entire table. She has a 💯 passion for treating people with kindness and she has always a friendly demeanor. I personally do not go to any other McDonald's only to this Hamlin location because its the cleanist McDonald we ever saw and its because of her passion to clean everyone's area.
• GI

  Gabriela Izquierdo

  Feb 5, 2026
  5.0
  Excelencia en McDonald's Hamlin ​Quiero destacar la labor de la señora Ofelia, encargada del lobby, cuya hospitalidad y paciencia elevan la experiencia a un nivel de restaurante caro. No solo brinda un trato excepcional, sino que mantiene el lobby y los baños en un estado de limpieza impecable. Mi familia y yo acudimos cada semana a pasar un buen tiempo en este restaurante y lo recomiendo ​Felicito al dueño por la sabiduría de elegir personal con tal calidad humana y profesionalismo. Ofelia es un activo invaluable que dignifica el negocio y garantiza un ambiente de primera para los clientes. ¡Servicio impecable! Siempre regresamos

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