McDonald's

3.0
994 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5426 Hamlin Groves Trail, Winter Garden, FL
34787, United States

Hours

Reviews

3.0
994 reviews
5 stars
347
4 stars
124
3 stars
88
2 stars
60
1 star
375

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

While some customers praised the freshness of the food, many complained about cold, poorly prepared items and missing components.

Customer Experience

Positive experiences were noted with specific staff members, but overall customer service was inconsistent, with several reviews highlighting unprofessional behavior from management.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions and poorly maintained facilities.

Value Concerns

Several customers felt that the prices were too high for the quality of food and service received.
  • MM
    mee
    Nov 15, 2025
    1.0
    Wow I was starving after work and went to order a big mac and when I get home I see they forget the meat patty on my burger🤦‍♂️ . And service was so slow too, dont go after 10pm they do not care. Hamlin location.
  • TP
    Tato Pérez
    Nov 8, 2025
    2.0
    todo lo q pedi sabia a comida vieja recalentada pedi 5 combos y solo me dieron dos bolsitas de papas
  • GR
    Greg Rowe
    Nov 5, 2025
    5.0
    Clean premises, friendly customer service and they were fast in giving us our food. The food was hot and fresh, this is a great fast food location in the Orlando area.
  • VW
    Vanusa Wagner
    Oct 31, 2025
    1.0
    TERRIBLE… I arrived at the location on Friday at 10:43 pm… the manager (a short guy with glasses) said they were already closed and wouldn't serve us, even though the place closes at 11 pm! ABSURD!!!!!! My children were hungry! A complete disgrace! They closed the iPads and showed total disregard.
  • JD
    John Dunham
    Oct 26, 2025
    1.0
    We went for the Monopoly game, kids were super excited. Order through the phone via the click here for Monopoly products, spent over 30 dollars, and get home and no pieces on any of the food. Kids very sad they don’t get to play the game. Called the manager and said there were signs on the building that they were out. Doesn’t help when we ordered from home via the mobile app they are pushing. Feel like got a bit scammed into blowing a lot of money.

Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:30 AM to midnight, except on Fridays and Saturdays when it extends to 1:00 AM.

Does this McDonald's have a drive-thru, and what are its hours?

Yes, the drive-thru is open daily from 5:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.