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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
While some customers praised the freshness of the food, many complained about cold, poorly prepared items and missing components.
Customer Experience
Positive experiences were noted with specific staff members, but overall customer service was inconsistent, with several reviews highlighting unprofessional behavior from management.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions and poorly maintained facilities.
Value Concerns
Several customers felt that the prices were too high for the quality of food and service received.
MM
mee
Nov 15, 2025
1.0
Wow I was starving after work and went to order a big mac and when I get home I see they forget the meat patty on my burger🤦♂️ . And service was so slow too, dont go after 10pm they do not care. Hamlin location.
TP
Tato Pérez
Nov 8, 2025
2.0
todo lo q pedi sabia a comida vieja recalentada pedi 5 combos y solo me dieron dos bolsitas de papas
GR
Greg Rowe
Nov 5, 2025
5.0
Clean premises, friendly customer service and they were fast in giving us our food. The food was hot and fresh, this is a great fast food location in the Orlando area.
VW
Vanusa Wagner
Oct 31, 2025
1.0
TERRIBLE… I arrived at the location on Friday at 10:43 pm… the manager (a short guy with glasses) said they were already closed and wouldn't serve us, even though the place closes at 11 pm! ABSURD!!!!!! My children were hungry! A complete disgrace! They closed the iPads and showed total disregard.
JD
John Dunham
Oct 26, 2025
1.0
We went for the Monopoly game, kids were super excited. Order through the phone via the click here for Monopoly products, spent over 30 dollars, and get home and no pieces on any of the food. Kids very sad they don’t get to play the game. Called the manager and said there were signs on the building that they were out. Doesn’t help when we ordered from home via the mobile app they are pushing. Feel like got a bit scammed into blowing a lot of money.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:30 AM to midnight, except on Fridays and Saturdays when it extends to 1:00 AM.
Does this McDonald's have a drive-thru, and what are its hours?
Yes, the drive-thru is open daily from 5:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is it possible to order McDonald's online or through an app?
Yes, you can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both Apple and Android platforms.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 5426 Hamlin Groves Trail, Winter Garden, FL 34787, USA.
What nearby places can customers visit before or after dining at McDonald's?
Nearby places include Hamlin Town Center plaza, Publix Super Market at Hamlin Cove, and Redbox rental kiosks for convenient shopping and entertainment.
Are there any nearby beauty or grooming services?
Yes, nearby options include Deka Lash beauty salon and Woof Gang Bakery and Grooming Hamlin for pet grooming.
Can I combine a visit to McDonald's with other dining options nearby?
Definitely, Tijuana Flats and Toastique are nearby restaurants where you can enjoy Tex-Mex or health-focused meals alongside your McDonald's visit.
How can nearby services like The UPS Store or Western Union assist customers visiting McDonald's?
Customers can conveniently combine their visit with postal and shipping needs at The UPS Store or conduct money transfers at Western Union near McDonald's.