Brand Certified
McDonald's
3.7(1999 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
13494 W Colonial Drive, Winter Garden, FL
34787, United States
Certified by McDonald's • Mar 01, 2026
(407) 656-5550
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,999 reviews
5 stars
836
4 stars
420
3 stars
304
2 stars
115
1 star
324
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
The quality of food was inconsistent, with complaints about cold items, incorrect orders, and a decline in overall taste.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions.
Management Concerns
There were multiple mentions of poor management practices, including lack of training and oversight, contributing to a negative dining experience.
- SSSkyler StocklinFeb 18, 20261.0Food was fine service wasn't that good ask for 6 nuggets got 4 and made me pay for 6 and they put sauce in my food and I asked for no sauce and the lady was very rude to me for no reason
- DGDenisa GillFeb 12, 20261.0Management needs to go back to training. Yelling and screaming at your employees who definitely don’t get paid enough is a crazy way to work. Definitely don’t recommend eating here. Feel horrible for the employees at this location.
- CLCollin LakeFeb 5, 20261.0Respectfully as possible, dont let the entire restaurant know about drama you have with people you know, especially if theyre in the restaurant and its negative. Its completely inappropriate in a work environment, do it in private or not at all.
- VMVanessa MaloneyFeb 5, 20261.0I went here after school as ive done many times to get some food and an employee started gossiping about me. He was in the back but everyone in the restaurant could hear what he was saying. The worst restaurant experience ive had. Very unprofessional.
- SLSavannah LongberryFeb 1, 20262.0The food itself was okay and what you’d expect from McDonald’s, but the experience inside was really uncomfortable. It was 28 degrees outside, and the owner refused to turn the heater on. Somehow, it was colder inside than it was outdoors. Eating while freezing kind of ruins the whole point of stopping in. If the temperature issue were addressed, this would’ve been a much better visit.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Winter Garden, FL?
McDonald's in Winter Garden, FL operates 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services including curbside pickup, standard delivery, same day delivery, and no-contact delivery.
Can I order McDonald's food online or through an app?
Yes, you can order online via their delivery website or through the McDonald's App available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.
Is there a drive-thru service available at this McDonald's?
Yes, McDonald's has a drive-thru service available 24/7 at this location.
What type of services does McDonald's provide at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Winter Garden?
McDonald's is located at 13494 W Colonial Drive, Winter Garden, FL 34787, USA.
Which fast food restaurants are located near this McDonald's?
Nearby fast food options include Burger King, Checkers at 13495 W. Colonial Drive, and Wendy's, offering customers a variety of dining choices in the area.
Are there any self-storage facilities near this McDonald's?
Yes, nearby self-storage facilities include iStorage and Personal Mini Storage, useful for customers needing storage solutions in the area.
What other local services can customers find near McDonald's at 13494 W Colonial Drive?
Nearby services include landscape care from Billy's Lawn Care Professionals, appliance repair by Mr. Appliance, mobile phone stores like T-Mobile for Business and Total Wireless, and health services such as chiropractic care at Jo J Reeves DC.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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