Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,982 reviews
5 stars
829
4 stars
419
3 stars
303
2 stars
113
1 star
318
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
The quality of food was inconsistent, with complaints about cold items, incorrect orders, and overall declining standards.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and pest issues.
Staff Performance
While some employees received praise for their friendliness and efficiency, many reviews highlighted a lack of professionalism and care from the staff.
- JHJames Hitch5 days ago3.0Just another McDonald's tbh ,food was ok and I rarely go to these locations because its the worst thing for you most times
- VMV matheDec 14, 20253.0I had a bad experience because from the moment we arrived, we tried to place our order using the ordering screen, but nothing we did worked. Then the man who took our order did a terrible job; I had to buy the items he didn't include in my order separately. The woman was friendly, but it was frustrating to be in that situation.
- MMMorgan MartinDec 13, 20255.0Ordered a large macchiato today was treated with an excellent drink they even added whip cream. Was greeted very friendly by Biancca who suggested the drink along with my meal and thanked me with a huge smile for rounding up my order. Bianca needs a raise or promotion, employee is an asset to the business, I don't remember ever been treated so well as a customer in a very long time. Will definitely come back.
- JSJanice SchmidtDec 11, 20252.0I go to McDonald's more than I should when you're hungry and you order online you expect just to pull in and get it but you get there and they tell you their system is down they know this is going to happen so why do they not stop mobile ordering during that time???
- GTGenesis TerronDec 8, 20251.0Wanted fries with no salt, I was giving with salt, I asked a guy working there and he acted like I wanted free fries. He asked for the fries to be given back with attitude and started gossiping bad about me. The customer service sucks and it's so uncalled if I was kindly asking for something that was asked and payed.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Winter Garden, FL?
McDonald's in Winter Garden, FL operates 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services including curbside pickup, standard delivery, same day delivery, and no-contact delivery.
Can I order McDonald's food online or through an app?
Yes, you can order online via their delivery website or through the McDonald's App available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.
Is there a drive-thru service available at this McDonald's?
Yes, McDonald's has a drive-thru service available 24/7 at this location.
What type of services does McDonald's provide at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Winter Garden?
McDonald's is located at 13494 W Colonial Drive, Winter Garden, FL 34787, USA.
Which fast food restaurants are located near this McDonald's?
Nearby fast food options include Burger King, Checkers at 13495 W. Colonial Drive, and Wendy's, offering customers a variety of dining choices in the area.
Are there any self-storage facilities near this McDonald's?
Yes, nearby self-storage facilities include iStorage and Personal Mini Storage, useful for customers needing storage solutions in the area.
What other local services can customers find near McDonald's at 13494 W Colonial Drive?
Nearby services include landscape care from Billy's Lawn Care Professionals, appliance repair by Mr. Appliance, mobile phone stores like T-Mobile for Business and Total Wireless, and health services such as chiropractic care at Jo J Reeves DC.