Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,966 reviews
5 stars
825
4 stars
419
3 stars
301
2 stars
111
1 star
310
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty tables and reports of pests.
Food Quality
There were complaints about inconsistent food quality, with some items served cold or not prepared correctly.
Positive Staff Interactions
Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
Drive-Thru Efficiency
Many customers expressed frustration with the drive-thru speed, often citing long waits and poor management.
- DDdesignated piledriver (Nate the Bone Daddy)Nov 17, 20255.0This location makes the Daniel's Road location look embarrassing. Keep up the good work.
- LGLissette GarciaOct 25, 20251.0Estoy hace mas de 35 minutos en el servi carro no estan atendiendo esto es todo el tiempo enzima el servicio es pésimo luego de tanta espera dan las papitas frias
- MNMark NelsonOct 24, 20255.0Helpful, super clean. Staff friendly and fast
- VNVu NguyenOct 19, 20251.0The service here is suck. When i order the food, the old guy (cashier) doesn’t say hi or thank you anything. He seems to have a bad. The chubby manager no help at all. Need to improve the customer service better. Will not come here again. (October 19, 6:00pm )
- AVAlfonso ValentinOct 7, 20251.0General Manager didn’t want to talk to me. I was going to mention that one of the team members was spreading value to guest by but one get one. I wanted to complement him but When I approached the window she didn’t want to talk to me. Visited 10/7/25 😔
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Winter Garden, FL?
McDonald's in Winter Garden, FL operates 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services including curbside pickup, standard delivery, same day delivery, and no-contact delivery.
Can I order McDonald's food online or through an app?
Yes, you can order online via their delivery website or through the McDonald's App available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment options.
Is there a drive-thru service available at this McDonald's?
Yes, McDonald's has a drive-thru service available 24/7 at this location.
What type of services does McDonald's provide at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Winter Garden?
McDonald's is located at 13494 W Colonial Drive, Winter Garden, FL 34787, USA.
Which fast food restaurants are located near this McDonald's?
Nearby fast food options include Burger King, Checkers at 13495 W. Colonial Drive, and Wendy's, offering customers a variety of dining choices in the area.
Are there any self-storage facilities near this McDonald's?
Yes, nearby self-storage facilities include iStorage and Personal Mini Storage, useful for customers needing storage solutions in the area.
What other local services can customers find near McDonald's at 13494 W Colonial Drive?
Nearby services include landscape care from Billy's Lawn Care Professionals, appliance repair by Mr. Appliance, mobile phone stores like T-Mobile for Business and Total Wireless, and health services such as chiropractic care at Jo J Reeves DC.