Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Winter Garden, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers consistently reported long wait times, especially in the drive-thru, often exceeding 20-30 minutes.
Staff Attitude
Feedback highlighted a mix of friendly and rude staff interactions, with many customers experiencing poor customer service.
Order Accuracy
Numerous reviews mentioned incorrect orders and issues with food quality, including cold or stale items.
Management Issues
Several customers noted a lack of effective management and staffing, contributing to the overall poor service experience.
Cleanliness
Some reviews mentioned cleanliness issues within the store, impacting customer perceptions.
RG
Ryan Ground
Nov 11, 2025
1.0
Horrible service. Sat in the drive thru lan for 30 minutes without receiving my order when no one else was in line
JH
J H
Nov 6, 2025
1.0
Ordered the cute wicked munchkin box to surprise my kids. Get home and open it up to 10 lousy plain boring donuts, not the sprinkle wicked color ones they’ve been advertising all over the app. So much for a fun surprise for my kids.
MM
Michael
Oct 29, 2025
1.0
The staff at this location are overwhelmed and thus rude and inconsiderate to guests. I sat in the drive through for almost 20 mins, only to be told there was an additional 15 minute wait for food. I was then told I would have to come inside and wait as to not back up their drive through line. Due to a disability this was not possible. What a complete waste of my time. This occurred on 10/29/25 around 12:23pm. The woman on the speaker was rude and inconsiderate and borderline discriminatory. Unacceptable.
ER
Eva REVELLI
Oct 24, 2025
5.0
I went yesterday there and the girl who took my order was so nice with me and treated me well. She gave me advices to choose the drink because you were out of hot chocolate. The Candy bar latte was the one she told me to try and it was so good. I can’t remember her name sadly. The interaction with her was nice ! Thank you girl! In general I love to come here because the team is amazing
HC
Hailey Chapman
Oct 16, 2025
1.0
I’m never one to complain given I work in food service as well, so I can understand how hard you guys work and how frustrating a job it can be, but I had the rudest interaction today ordering at the drive thru, when I add one thing I’d be cut off multiple times with “is that it?” “Anything else” After every single thing I ordered, then I ordered a latte and she asked me how many pumps do I want for a flavor, I asked her what’s a normal amount because I don’t know that, and she just gave me a big sigh and then gave me an answer. It was just very weird, basically it’s free to be nice and don’t be mad because there’s a bunch of mobile orders that’s not my fault. On top of that I waited 15 minutes for a pretty basic order and I was the only person in the line
What are the operating hours of the Dunkin' in Winter Garden, FL?
Dunkin' in Winter Garden, FL is open daily from 4:00 AM to 9:00 PM.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Where is Dunkin' located in Winter Garden, FL?
Dunkin' is located at 2245 Western Way, Winter Garden, FL 34787, USA.
What are some seasonal or special menu items currently available at this Dunkin' location?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher on the holiday menu.
Can I order Dunkin' products ahead of time via an app?
Yes, you can use the Dunkin' mobile app to order ahead for a fast grab and go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering.
What nearby coffee shops could I visit after Dunkin'?
Nearby coffee shops include Starbucks, which is close by and offers another convenient option for coffee lovers.
Are there nearby fast food options around this Dunkin' location?
Yes, there are several nearby fast food options including Firehouse Subs, Skyline Chili, Wendy's, and Domino's Pizza for varied dining choices.
What nearby shopping centers or stores can I explore near Dunkin' in Winter Garden?
You can visit Flamingo Crossings Town Center for shopping, or stores like Target, Walgreens, and CVS Pharmacy located nearby for your retail and pharmacy needs.