Dunkin'

2.6
279 reviews

Business Details

(407) 347-1871
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winter Garden, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2245 Western Way, Winter Garden, FL
34787, United States

Hours

Reviews

2.6
279 reviews
5 stars
84
4 stars
22
3 stars
8
2 stars
23
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for simple orders, both in drive-thru and dine-in.

Customer Service

Many reviews highlighted rude and unhelpful staff interactions, with several customers expressing frustration over the attitude of employees.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, leading to dissatisfaction and complaints about the quality of food and drinks.

Staffing Issues

Reviews indicated that the location is frequently understaffed, contributing to slow service and overwhelmed employees.

Mixed Experiences

While some customers praised individual staff members for their friendliness, the overall sentiment leaned heavily towards negative experiences.
  • EE
    Eliot
    3 days ago
    2.0
    This Dunkin is the reason I quit drinking coffee cold turkey. The donuts are good tho, but I really only go for 1 spider donut a year now (maybe)
  • MJ
    Matthew Jeffers
    Feb 6, 2026
    1.0
    World’s slowest Dunkin. No customers at the location but it takes 15 minutes to take my order and another 10 to receive it. Personally, I’d fire every single person that works here and try again. Also, would it kill them to pretend to smile and be friendly?
  • JL
    Just 4 Love
    Jan 27, 2026
    5.0
    I love the friendly service from this location. There is a guy who really rocks there with color in his hair....super friendly and funny. The best customer service ever
  • DL
    Dean Lukoss
    Jan 26, 2026
    1.0
    This may be even poorly run Dunkin donuts I've ever been to. Somehow both the drive-thru and the dine-in are both completely backed up by about 20 minutes for simple coffee and breakfast sandwiches. The employees inside seem lost and confused with every single order that comes in. It's unfortunate because I like Dunkin donuts but at that point I'd rather just go to Starbucks.
  • AU
    Ainslee Urtel
    Jan 23, 2026
    1.0
    no matter what time of day I come here I’m always waiting 20+ minutes for my order. I always mobile order ahead to try to avoid the long wait but it never seems to work. this is the only location I have problems with, and from a former barista at a similar location I KNOW it should not take this long every single time.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in Winter Garden, FL?

Dunkin' in Winter Garden, FL is open daily from 4:00 AM to 9:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals.

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