Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Dillard & 50 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
733 reviews
5 stars
391
4 stars
115
3 stars
59
2 stars
39
1 star
129
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and small portion sizes, particularly with online orders.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Customer Service
Feedback indicated a lack of friendly and attentive service, with several customers mentioning rude staff and poor management.
Food Quality
Customers expressed dissatisfaction with food quality, including undercooked rice, stale chips, and overall poor preparation.
Availability of Items
Several reviews noted that the restaurant frequently ran out of key ingredients, leading to disappointment among customers.
- KMKurtis McDonaldNov 8, 20251.0Staff ignore customers.
- MMMariaNov 8, 20251.0Terrible Service! Me and my husband were waiting patiently, but the staff acted like we weren’t even there and there wasn’t even a line. They were too busy talking to each other and completely ignored us. Super disappointing, we like Chipotle, but this location really needs to do better with customer service.
- STStephanie TexeiraOct 10, 20252.0No one eating at the restaurant and my order still gets messed up after ordering in the app. Costs extra for guac and yet they continue to leave it out of my order. This has happened too many times.
- AOAnna Luiza OliveiraOct 1, 20253.0I placed an order through the Chipotle app and paid extra for guacamole — but they didn’t include it. It was really frustrating because I tried to complain through the app, but the process was so complicated that I gave up. I think it’s unacceptable to charge for something and not deliver it. That said, every time I’ve gone in person, the staff has been super friendly and my orders have always been right. So personally, I’ll stick to ordering in person from now on — much better experience.
- APAndrew PreeceSep 20, 20255.0Good quality at this location. Fast and good service
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Dillard & 50 in Winter Garden?
The Chipotle Mexican Grill at Dillard & 50 is located at 13599 W Colonial Dr, Winter Garden, FL 34787, US.
What are the operating hours of Chipotle Mexican Grill at this location?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Dillard & 50 offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
What kind of food can I expect at Chipotle Mexican Grill?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where can I order Chipotle online from the Dillard & 50 location?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
What payment methods are accepted at this Chipotle Mexican Grill?
This location accepts credit cards and offers online ordering and gift cards.
Is the Chipotle Mexican Grill at Dillard & 50 LGBTQ friendly?
Yes, this Chipotle location welcomes LGBTQ customers.
What nearby dining options are available around Chipotle Mexican Grill at Dillard & 50?
Nearby dining options include 1000 Degrees Pizza Salad Wings, Blaze Pizza, Culver's, Wendy's, IHOP, Uncle Kenny's BBQ, Maryland Fried Chicken, Wawa, and Burger King.
Are there any financial institutions near Chipotle Mexican Grill at Dillard & 50?
Yes, nearby financial institutions include FAIRWINDS Credit Union, Fairwinds Credit Union, Truist, and a PNC ATM.
What local services and shops are available near Chipotle Mexican Grill?
Nearby services include Elite Wellness cannabis clinic, Swinson's Car Care auto repair, CVS Pharmacy, LibertyX Bitcoin ATM, Edgewood Ranch Thrift Shop, and The Paw Spa pet grooming.