Chipotle Mexican Grill

3.8
736 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Dillard & 50 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
13599 W Colonial Dr, Winter Garden, FL
34787, United States

Hours

Reviews

3.8
736 reviews
5 stars
392
4 stars
116
3 stars
59
2 stars
39
1 star
130

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and food preparation areas.

Service Quality

Service was frequently criticized for being slow, rude, and inattentive, with staff often ignoring customers.

Food Availability

Customers expressed frustration over frequent shortages of key ingredients, such as rice and proteins, especially during peak hours.

Portion Sizes

Many reviews noted that portion sizes have decreased significantly, leading to dissatisfaction with the value for money.

Mixed Experiences

While some customers praised the food quality and friendly staff, many others reported negative experiences, indicating inconsistency in service and food preparation.
  • PR
    Paul Ricci
    Jan 1, 2026
    4.0
    Service was great.
  • NG
    Nekita Gordon
    Dec 19, 2025
    1.0
    Went for a burrito walk right back out after seeing how dirty the place was. If the dining area isn't clean. Would it even be safe to eat here? Please do better with keeping the place clean.
  • AR
    aramis Rivera
    Dec 7, 2025
    1.0
    This location never has food available. I’m gonna stop going to this location because I don’t see any other reason to go to chipotle if not for food . I usually try to have grace with people, so I tried the location a few times to see if it was just a bad day. But no, I’ve never went and simply been able to make a bowl. They never have white rice, never have meat, never have guac, or queso.
  • KM
    Kurtis McDonald
    Nov 8, 2025
    1.0
    Staff ignore customers.
  • MM
    Maria
    Nov 8, 2025
    1.0
    Terrible Service! Me and my husband were waiting patiently, but the staff acted like we weren’t even there and there wasn’t even a line. They were too busy talking to each other and completely ignored us. Super disappointing, we like Chipotle, but this location really needs to do better with customer service.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill at Dillard & 50 in Winter Garden?

The Chipotle Mexican Grill at Dillard & 50 is located at 13599 W Colonial Dr, Winter Garden, FL 34787, US.

What are the operating hours of Chipotle Mexican Grill at this location?

Chipotle is open every day from 10:45 AM to 11:00 PM.