Business Details
About
Fast Food RestaurantBurger JointCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.7
605 reviews
5 stars
278
4 stars
113
3 stars
60
2 stars
40
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service experiences, including rudeness and lack of attention from staff.
Food Quality
While some customers praised the food as hot and fresh, others complained about cold items and missing ingredients.
Technology Issues
Several reviews expressed frustration with the automated ordering system, indicating a preference for human interaction.
Staff Friendliness
Despite negative experiences, some customers highlighted friendly and helpful staff members, particularly at specific times.
Cleanliness and Hygiene
Concerns were raised about cleanliness and hygiene practices among staff, affecting customer comfort.
- TSTammy SlatteryJan 1, 20262.0Went to Winter Garden store yesterday. All orders are AI now. The computer didn't know what I wanted. Got something else. Twice the price. Guy at the window said he couldn't change it. I will not be coming here again. Put a REAL PERSON in the drive through to take orders. Very disappointed! Money isn't everything!
- CSChrista SpeerDec 24, 20254.0Ok so I have not eat at checkers for a while so I was excited to eat there but when I went through the drive thru and I went to place my order it was AI taken my order and that what was upsetting im sorry but really that why it got 4 star Im tired of talking to robots 🤖
- JRjohanna rodriguezDec 13, 20255.0Always hot and fresh we love this location.
- LCLeo CryptoDec 9, 20251.0I’m here at checkers right now 4:35pm and the lady is sitting in the chair in the back I knocked 3 times she doesn’t even acknowledge me. I’m picking up an order and she’s just staring at the computer I think.
- PJPatrick JohnsonNov 13, 20251.0I had a very disappointing experience at this Checkers location. When I arrived to pick up my food, the woman working the window was extremely rude from the moment I pulled up. She didn’t ask for my order, raised her voice at me, and treated me with clear disrespect. She even slammed the window in my face for no reason.No customer should ever be spoken to or treated that way. It was one of the worst customer service experiences I’ve had, and I hope management addresses this behavior so other customers don’t go through the same thing.
Frequently Asked Questions About Checkers
What are the operating hours for Checkers in Winter Garden, FL?
Checkers is open Monday to Wednesday and Sunday from 10:00 AM to 2:00 AM, and Thursday to Saturday from 10:00 AM to 3:00 AM.
Does Checkers offer drive-thru service?
Yes, Checkers in Winter Garden offers drive-thru service for added convenience and safety.
Can I order food online for delivery from Checkers?
Yes, you can order online for delivery via the link https://order.checkersandrallys.com/menu/6316-winter-garden or through DoorDash.
What payment options are accepted at Checkers?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa as payment methods.
What type of attire is recommended when visiting Checkers?
Casual attire is appropriate when visiting Checkers in Winter Garden, FL.
What are the main meal times served at Checkers?
Checkers serves lunch, dinner, and late-night meals.
Are there any nearby fast food competitors to Checkers at this location?
Yes, nearby competitors include McDonald's, Burger King, Wendy's, and Wingstop, all located close to Checkers on W. Colonial Drive.
What nearby restaurants can I visit before or after dining at Checkers?
Nearby restaurants include 4 Rivers Smokehouse for barbecue, Subway for sandwiches, and Wingstop for chicken, providing a variety of dining options close to Checkers.
Are there any nearby services or stores near Checkers in Winter Garden?
Yes, there are multiple nearby services such as Western Union for money transfer, Mr. Appliance for appliance repair, and Big Lots discount store, which can be convenient for errands during your visit.
How is Checkers ensuring safety during the COVID-19 pandemic?
Checkers has closed dining rooms, limited patio and walk-up window occupancy, and reinforced handwashing and glove-use policies to ensure guest safety, with options for drive-thru, online order ahead, or delivery.