Checkers

3.7
612 reviews

About

Fast Food RestaurantBurger JointCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
13495 W. Colonial Drive, Winter Garden, FL
34787, United States

Hours

Reviews

3.7
605 reviews
5 stars
278
4 stars
113
3 stars
60
2 stars
40
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service experiences, including rudeness and lack of attention from staff.

Food Quality

While some customers praised the food as hot and fresh, others complained about cold items and missing ingredients.

Technology Issues

Several reviews expressed frustration with the automated ordering system, indicating a preference for human interaction.

Staff Friendliness

Despite negative experiences, some customers highlighted friendly and helpful staff members, particularly at specific times.

Cleanliness and Hygiene

Concerns were raised about cleanliness and hygiene practices among staff, affecting customer comfort.
  • TS
    Tammy Slattery
    Jan 1, 2026
    2.0
    Went to Winter Garden store yesterday. All orders are AI now. The computer didn't know what I wanted. Got something else. Twice the price. Guy at the window said he couldn't change it. I will not be coming here again. Put a REAL PERSON in the drive through to take orders. Very disappointed! Money isn't everything!
  • CS
    Christa Speer
    Dec 24, 2025
    4.0
    Ok so I have not eat at checkers for a while so I was excited to eat there but when I went through the drive thru and I went to place my order it was AI taken my order and that what was upsetting im sorry but really that why it got 4 star Im tired of talking to robots 🤖
  • JR
    johanna rodriguez
    Dec 13, 2025
    5.0
    Always hot and fresh we love this location.
  • LC
    Leo Crypto
    Dec 9, 2025
    1.0
    I’m here at checkers right now 4:35pm and the lady is sitting in the chair in the back I knocked 3 times she doesn’t even acknowledge me. I’m picking up an order and she’s just staring at the computer I think.
  • PJ
    Patrick Johnson
    Nov 13, 2025
    1.0
    I had a very disappointing experience at this Checkers location. When I arrived to pick up my food, the woman working the window was extremely rude from the moment I pulled up. She didn’t ask for my order, raised her voice at me, and treated me with clear disrespect. She even slammed the window in my face for no reason.No customer should ever be spoken to or treated that way. It was one of the worst customer service experiences I’ve had, and I hope management addresses this behavior so other customers don’t go through the same thing.

Frequently Asked Questions About Checkers

What are the operating hours for Checkers in Winter Garden, FL?

Checkers is open Monday to Wednesday and Sunday from 10:00 AM to 2:00 AM, and Thursday to Saturday from 10:00 AM to 3:00 AM.

Does Checkers offer drive-thru service?

Yes, Checkers in Winter Garden offers drive-thru service for added convenience and safety.