McDonald's

3.2
2043 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7836 Winter Garden Vineland Rd, Windermere, FL
34786, United States

Hours

Reviews

3.2
2,043 reviews
5 stars
670
4 stars
347
3 stars
264
2 stars
162
1 star
600

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Order Accuracy

Many reviews highlighted consistent problems with missing or incorrect items in orders.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions.

Food Quality

Several customers noted that the food was often cold or not fresh, impacting their overall experience.

Management Concerns

There were complaints about unhelpful management and poor staff training, contributing to the negative experiences.
  • CR
    Cesar Leandro Rosales
    1 day ago
    1.0
    Bad service. I ordered a Happy Meal for my kids, the hamburger didn't have pickles or onions, and they didn't even give us napkins or trays to put the food on.
  • KL
    kerlly lecaro
    Nov 16, 2025
    2.0
    I ordered a #1 meal and this is the Big Mac I received. The quality was disappointing and definitely not what I expected. I called the store and the manager was helpful and offered to replace the meal, which I appreciate. However, the overall experience still ended up ruining my afternoon. I hope the store can improve consistency moving forward
  • JS
    jose saglimbeni
    Nov 15, 2025
    5.0
    Buen servicio, buena comida, sencillo eso es lo que busco de un sitio así además de muy pulcro el lugar, solo es muy frío el a/c pero del resto 5 estrellas!
  • SF
    sab f
    Nov 10, 2025
    1.0
    No customer service whatsoever, no friendly customer interaction. 15 mins for a sausage muffin, with staff rather talking on the phone than dealing with orders
  • ML
    Moosa Lk
    Nov 8, 2025
    1.0
    ⭐ 1 Star Review McDonald’s – Lakeside Windermere, FL (Nov 8) Absolutely terrible experience. I had just finished working two back-to-back shifts (16 hours total) and placed a simple Uber Eats order for two Egg McMuffins — for the very first time forgot substitute while ordering from this location. I immediately called to substitute the bacon, and the manager (name sounded like Alia or Elia) lied to me, saying the driver had already picked it up when the app clearly showed they hadn’t even arrived yet. When the food came, it was missing condiments, napkins, and even a straw. I called back politely, but the same manager was rude, dismissive, and completely unprofessional. She refused to even acknowledge the mistake or look at the receipt. This was pathetic customer service — no honesty, no accountability, and zero respect for customers. I’ve never had an experience this bad at any McDonald’s. Corporate seriously needs to review how this location is being managed.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Windermere, FL?

McDonald's in Windermere, FL is open 24 hours a day, 7 days a week.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 4:00 AM until 2:45 AM the next day.