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Dunkin'

3.3
(312 reviews)

Business Details

6527 Old Brick Rd, Windermere, FL
34786, United States
(407) 217-7045
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Windermere, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6527 Old Brick Rd, Windermere, FL
34786, United States

Hours

Reviews

3.3
312 reviews
5 stars
136
4 stars
36
3 stars
18
2 stars
17
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being friendly and helpful, while others were described as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and lack of available menu items, leading to customer frustration.

Speed of Service

Consistent reports of slow service, both in-store and drive-thru, with long wait times being a common issue.

Cleanliness

Concerns raised about cleanliness in the store and restrooms, with some customers noting unsanitary conditions.

Management Issues

Negative feedback regarding management's responsiveness and overall handling of customer complaints.
  • AL
    Alexis Locke
    Feb 8, 2026
    1.0
    I don’t think this place has ever once gotten my order right. We just repeated our order like 5 times and they had us pull around, and I kid you not EVERY single drink was SEVERELY wrong. We stopped going for a while and decided to give it another shot but it’s always something here. Save your money, since I’m sure you’ll end up paying $5 per coffee for something you didn’t even order, just go to 7/11 at this point.
  • DD
    Debra
    Feb 7, 2026
    5.0
    Adam was amazing. He is always kind and happy to help.
  • VP
    Victoria Perina
    Nov 20, 2025
    1.0
    Every time I have come here I’ve placed a mobile order to be picked up inside. They have an area to pick up mobile orders and my order is never there. Instead it is sitting behind the counter ready to go. The employees will look at you and not acknowledge you, they won’t ask you if they can help you or anything. They look at you and then walk away. What is the point of having the mobile pick up area if you aren’t going to place the orders there. I have to get someone’s attention every time I go. If not I could stand there for at least 10-15 minutes and get ignored while my food gets cold and my coffee gets watered down.
  • DL
    Dr. Yvelle Lee
    Nov 5, 2025
    5.0
    Melissa is awesome!! She provided the best customer service ever!! She made me want to come back to this location always!!
  • KS
    Kenny Sterner
    Sep 13, 2025
    5.0
    Adam was fantastic fulfilling my order, and a large iced coffee at dunkin is half the price of starbucks. It’s a no-brainer for me, will keep coming back.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in Windermere, FL?

Dunkin' in Windermere, FL is open Monday to Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

What special holiday beverages does Dunkin' offer currently?

Dunkin' offers the new Cookie Butter Cloud Latte, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher during the holiday season.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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