Chipotle Windermere is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with the service they received.
Food Quality
Customers reported inconsistent food quality, including issues with portion sizes, excessive salt, and even health violations such as finding insects in food.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unclean tables, overflowing trash, and unsanitary conditions in food preparation areas.
Management Issues
Many reviews pointed to poor management practices, including inadequate staffing, lack of training, and unprofessional behavior from management towards both employees and customers.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and incorrect modifications, leading to frustration and disappointment.
OE
OPX Exchange
2 days ago
1.0
Rude staff especially the heavy set black female that has glasses. Don’t work at a place where you’re going to be so miserable at. It’s bad customer service and not a good look or pleasant experience.
JK
Jeaneen Katz
5 days ago
1.0
I come to Florida 3-4 times a year for years. I bring the family and we have take out. The past 3 times I was definitely underwhelmed with the food. The last time which was a month ago, the steak was inedible. So much fat and cartilage, I had to throw it away. I will not be coming back.
BB
Brian
Oct 6, 2025
1.0
Rude staff, either standing around and complaining constantly even if busy or slow. One employee constantly cursing and saying why do people keep ordering food. It used to be good but now the employees who work there are not good, very bad experience and this is the 2nd or 3rd time I've seen the same issues. So disappointing. Management needs to reevaluate. Always a mess in there too.
LD
Luis Duharte
Aug 28, 2025
1.0
Went in the restaurant to pick up online order, on my lunch break After placing it over one hour prior. The food wasn’t ready. Several people were waiting. Workers never say anything . Waited for 15-20 minutes. And left with NO FOOD! Over all very bad experience.
AA
Aryanna
Aug 25, 2025
1.0
My First & Last time coming here ! Customer service ? horrible experience. As I was telling him what i wanted to order he was being rude and what seem like catching an attitude. i had to repeatedly tell my order over and over again and i was receiving a harsh energy.