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Dairy Queen (Treat)

4.4
(1262 reviews)

Business Details

1950 Wilton Dr, Wilton Manors, FL
33305-3909, United States
(954) 566-5735
https://www.dairyqueen.com/

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Welcomes familiesAvailable

Location

Dairy Queen (Treat)
1950 Wilton Dr, Wilton Manors, FL
33305-3909, United States

Hours

Reviews

4.4
1,262 reviews
5 stars
873
4 stars
212
3 stars
62
2 stars
35
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service, particularly highlighting staff members like Lynn for their exceptional interactions.

Product Quality

While some customers enjoyed the ice cream and Blizzards, others reported inconsistencies in product quality, such as incorrect orders and insufficient mix-ins.

Operational Issues

Several reviews mentioned problems with the business's hours, including being closed during posted hours and inconsistent opening times.

Loyalty and Disappointment

Long-time customers expressed disappointment over recent experiences, particularly regarding how their loyalty was treated by management during service issues.
  • RR
    Richmond72
    1 day ago
    5.0
    Awesome location. Friendly staff. Fantastic ice cream treats.
  • AC
    Amazon Charlie
    Feb 22, 2026
    5.0
    I can't remember the last time I was SO blown away by just the customer service alone! I was second in line, and heard how Lynn was talking to the customers in front of me - like they were best and close friends or even family! When it was my turn - guess what - she treated me with the same friendliness, efficiency, warmth and charm - it's worth going there ALONE for just the interaction with her, she is absolutely amazing. Anyone who wants to learn what good customer service is - just go and buy something from this Dairy Queen. NOW, on to the treats! I'd never been to DQ before, but heard about these amazing Blizzards - so I asked for her recommendation - and she went through everything with me - it's a little overwhelming, knowing what to get for your first visit - but she guided me and I ended up with a chocolate brownie blizzard - and let me tell you, out of all the milkshakes and ice cream treats I've had in south Florida, this one KNOCKED THE SOCKS off all the others. Five stars is not NEARLYY enough - it was rich, creamy, full of brownie chunks - it's the kind of thing you dream about. It was only $7.50 (unlike other ridiculously expensive ice cream and milkshake spots) - and was worth every single cent and then some. UNBELIEVABLE! LYNN! I'LL BE BACK AND BRINGING MY HUSBAND!
  • TH
    Taylor Hanson
    Feb 13, 2026
    5.0
    The young gal that helped us tonight was so sweet and kind! We were up from MN visiting in the Ft Lauderdale area-highly recommend this DQ for the kindness!
  • RD
    Robert Daniel
    Feb 12, 2026
    5.0
    Great service and extremely friendly! One of the best Dairy Queen experiences I have had in a long time!
  • MA
    M A.
    Jan 22, 2026
    1.0
    Worst customer service I've experienced in a long time. This was my first visit, and it will absolutely be my last. The cashier never asked what ice cream flavors I wanted for a banana split. When I asked after paying, she just made faces instead of speaking or trying to help. The real problem was the employee in the back, who spent the entire time running her mouth, talking loudly and disrespectfully about us instead of addressing the issue like a professional. She even called her “boss” to complain and tried to make it seem like the situation was our fault, when it clearly wasn't. Completely unprofessional, rude, and embarrassing behavior for a business that's supposed to serve customers. No accountability, no customer service skills, and a hostile environment.

Brand Certified Facts from Dairy Queen (Treat)

This information is certified by Dairy Queen (Treat) and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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