Certified by Portillo's The Villages • Mar 01, 2026
Reviews
4.4
263 reviews
5 stars
175
4 stars
48
3 stars
19
2 stars
12
1 star
9
What are people saying?
AI-generated from recent customer reviews
Food Quality
Overall, customers praised the food, particularly the Italian beef sandwiches and chocolate cake, though some noted inconsistencies in flavor and portion sizes.
Service Issues
Several reviews highlighted problems with order accuracy and delays, particularly with the kiosk ordering system, leading to frustration among customers.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the lively environment while others found it too noisy or cramped.
Staff Friendliness
Many customers appreciated the friendly and attentive staff, particularly mentioning a manager named Joyce for her exceptional service.
Pricing Concerns
Some customers felt the prices were high for fast food, especially with additional charges for toppings.
MD
Matt Dixon
2 days ago
5.0
This is the greatest restaurant of all time. Get the big Italian beef with the cheese. Thank me later
DB
Don Bull
Feb 24, 2026
3.0
Ate at original in Chicago 50yrs. Ago! The gravey used on your roast beef had a medicinal flavor and ruined the sandwich. Need to make fresh home made gravy like u used to!
KT
Karla Taylor
Feb 24, 2026
3.0
Kiosk to order food. Good Variety of options. Difficult to hear them call your number to pick up your food. Floors needed swept and tables cleaned.
BC
Barbara Conklin
Feb 14, 2026
5.0
Everything was super I was excited to see a portillos in Florida. Last time I ate at was in Illinois when visiting family.
My only critic was I ordered the Italian sausage it comes plain I was asked if I wanted peppers she did say it was an additional $2.00 for something I mentioned I wanted on the side not knowing if I'd like it. Onion rings were the best.
LG
lisa grasso
Feb 6, 2026
2.0
I've done doordash to get my food and every time it is cold I don't know if it's the door dash problem but the management needs to discuss that would DoorDash to make sure they have an heated container to put the food in the food's great but I have to get the food.. Put it back in the oven and rewarm everything.
And today on February 6th 2026 they forgot my dessert and I got an extra fry and I was charged for the dessert.
I don't think I'm going to be doing DoorDash with you guys anymore until this problem's fixed.
It's not worth tipping them If they don't have something to keep the food warm.
Thank you concerned customer.
LisaMarie Grasso
Frequently Asked Questions About Portillo's The Villages
What type of food does Portillo's The Villages specialize in?
Portillo's The Villages is known for America's favorite Chicago-style hot dogs, Italian beef sandwiches, burgers, salads, and chocolate cake.
Where is Portillo's The Villages located?
It is located at 2283 Doctor Randy McDaniel Way, Wildwood, FL, 33585, USA.
What are the operating hours for Portillo's The Villages?
Portillo's is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Since when has Portillo's been established?
Portillo's was established in 1963.
How can I view the menu or place an order online for Portillo's The Villages?
You can browse the menu at https://www.portillos.com and place orders online at https://order.portillos.com/.
Are there mobile apps available for Portillo's The Villages?
Yes, Portillo's has apps available for Android and iOS devices via the Google Play Store and Apple App Store respectively.
What are the main contact details of Portillo's The Villages?
You can reach Portillo's The Villages at +1 352-723-9660.
What nearby sports venues or teams are close to Portillo's The Villages?
Nearby, you can find VHS Basketball, an amateur sports team, and the Buffalo Stampeders community active life group, which might be great to check out before or after your visit.
Are there any nearby entertainment venues close to Portillo's The Villages?
Yes, The Tracy Performing Arts Center, a theatre and concert venue, is close by for entertainment options around your visit.
How can nearby restaurants help when visiting Portillo's The Villages?
Portillo's itself is located near another Portillo's restaurant in The Villages, FL, which offers hot dogs, burgers, and other favorites, giving diners more variety in the area.
Brand Certified Facts from Portillo's The Villages
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Certified March 01, 2026Yext Knowledge Graph
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