Portillo's The Villages

4.4
170 reviews
A variety of fast-food items from Portillo's spread on a table, including a burger in a wrapper, crinkle-cut fries, onion rings, and a Chopped Salad in a black bowl, alongside a hot dog with toppings and crinkle-cut fries in branded packaging.

About

Fast Food RestaurantHot Dog Restaurant
Home to America's favorite Chicago-style hot dogs, Italian beef sandwiches, burgers, salads, and chocolate cake.

Location

Portillo's The Villages
2283 Doctor Randy McDaniel Way, Wildwood, FL
33585, United States

Hours

Reviews

4.4
170 reviews
5 stars
116
4 stars
25
3 stars
13
2 stars
9
1 star
7

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the deliciousness of the Italian beef sandwiches, hot dogs, and chocolate cake, although some noted inconsistencies in food preparation and temperature.

Service Issues

Several reviews highlighted problems with service, including long wait times, issues with kiosks, and staff not being attentive or helpful.

Atmosphere

The restaurant's small size and crowded conditions were frequently mentioned as drawbacks, making it uncomfortable for some diners.

Customer Experience

While many enjoyed the friendly staff and vibrant atmosphere, others expressed disappointment with the overall dining experience due to noise and disorganization.

Pricing Concerns

Some customers felt that the prices were high for the portion sizes and quality, with mentions of extra charges for toppings.
  • EE
    Erik Eaton
    4 days ago
    5.0
    I love Portillo's. This is a good location but still needs some work. Calling out the orders isn't working. If you order from the kiosk, they don't always call it out. If you sit outside, make sure you continue to go back and check if your order is ready because I haven't heard them call any order outside.
  • JS
    Joe Spencer
    5 days ago
    1.0
    Highly disappointed. Atmosphere is nothing like the other locations and a single person bathroom???? What the? Portillos is always busy and they only have one toilet? That's ridiculous!
  • TT
    Terri Thrower
    Nov 5, 2025
    5.0
    My first visit only earned 3 stars. I ordered the Italian sausage sandwich. I did not add peppers. It was a grilled sausage on a bun. No condiments. I added mustard. The sandwich was VERY dry. I normally love Italian sausage, but this had little flavor and no juice. My next visit, I ordered the Italian Beef with hot peppers and gravy on the side. The beef is juicy and has a light flavor. The peppers - WOW!!! They make the sandwich. And I could not get enough of the gravy! So on visit #3, I ordered the Italian Beef with spicy peppers DIPPED - easily the most awesome sandwiches I have ever had. It is very messy. I will never order anything else! I will probably never know how the hot dogs are. My husband likes the dogs as well as the beef - not dipped, but he loves the chocolate cake!
  • JR
    John Rosenow
    Oct 30, 2025
    5.0
    To me, this is a casual, trendy place; lots of young people. Service was quick and friendly. My Grandson had a Burger and I had the Italian Beef Sandwich and Fries. All tasted good and was hot. My Grandson said the Hot Dogs are really good too! After we finished our meals, my grandson had fun running around the water pop-up splash area. I would definitely like to eat here again.
  • DB
    Dean Boturla
    Oct 30, 2025
    3.0
    I had heard a lot about Portillo's from social media and I was Looking to give it a Try. First off We made the mistake of going at 3:15 and the Local highschool had just let out so there were about 50 teenagers All over and the noise was very loud.And You had to use a Kiosk which is not My Most favorite instrument to operate. After ordering My food I had to wait about 5 minutes but My friend was having problems with the Kiosk so I had to assist him after he got his food we found a seat.I have to admit that I didn't order what I wanted,I got a Long bun with sliced meat.No sauce just meat and a roll 🙄. Very dry.

Frequently Asked Questions About Portillo's The Villages

What type of food does Portillo's The Villages specialize in?

Portillo's The Villages is known for America's favorite Chicago-style hot dogs, Italian beef sandwiches, burgers, salads, and chocolate cake.

Where is Portillo's The Villages located?

It is located at 2283 Doctor Randy McDaniel Way, Wildwood, FL, 33585, USA.