Customers generally praised the food, especially the Italian beef sandwiches and chocolate cake, but some reported inconsistencies in taste and preparation.
Service Issues
Several reviews highlighted problems with order accuracy and slow service, particularly during busy times.
Atmosphere
The restaurant's size and layout received mixed feedback, with some finding it cramped and noisy, while others appreciated the decor and cleanliness.
Pricing
While many found the food to be good value, some customers felt it was overpriced for fast food.
JL
Jack N Beth Leon
2 days ago
4.0
If you like Portillo's you may be a bit disappointed here. It is Portillo's Lite. They have no pasta, they have no tamales and if you are vegetarian, they have nothing. Well I guess French fries but no entrees. Or they also have a salad with nothing on it. Kind of sad so ... if you want a hot dog or roast beef, you're good, thats all they have. And it is a small facility so you may also have to stalk a table with many others circling as well.
RM
Ryan McAlister
5 days ago
4.0
The food here is really good, and the staff is always very nice. The only issue I have is they don’t listen very well to your order and I found that my order is incorrect the last two times that I went there. I know they try hard, but once this is corrected, this will be the best place to eat in Middleton.
CS
Colin Swearingen
Dec 31, 2025
5.0
Good food, however 3 times in a row we were forgotten about, went to the counter after 30 minutes of waiting to get food because our number never came up, they were very apologetic, comped our food 1 of those times .. I grew up eating portillos in the Chicagoland area , was very excited for our friend to try it, was a bit let down when we were forgotten
AB
Alex Burnett
Dec 22, 2025
5.0
More often than not this location gets the food and orders just right. Mistakes happen and there have been times where the portions seemed a bit odd or didn’t feel like the best meal, But there are far too many more times of how much I enjoyed the meal, the service and wait times being as they are on occasion; I’m always looking forward to coming back.
Also Joyce knows how to call out to the crowd! What a great energy.
PL
philip loziuk
Dec 22, 2025
5.0
This Portillo’s brings me back to growing up in Chicago! The inside is well decorated, service was friendly and fast with great food. The portions on the Italian beef were generous, the burger and hot dog were tasty and so was the candy cane shake! The staff even helped me with some merchandise and catering order to take home with me. This location lives up to the name! Keep up the great work you all!
Frequently Asked Questions About Portillo's The Villages
What type of food does Portillo's The Villages specialize in?
Portillo's The Villages is known for America's favorite Chicago-style hot dogs, Italian beef sandwiches, burgers, salads, and chocolate cake.
Where is Portillo's The Villages located?
It is located at 2283 Doctor Randy McDaniel Way, Wildwood, FL, 33585, USA.
What are the operating hours for Portillo's The Villages?
Portillo's is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Since when has Portillo's been established?
Portillo's was established in 1963.
How can I view the menu or place an order online for Portillo's The Villages?
You can browse the menu at https://www.portillos.com and place orders online at https://order.portillos.com/.
Are there mobile apps available for Portillo's The Villages?
Yes, Portillo's has apps available for Android and iOS devices via the Google Play Store and Apple App Store respectively.
What are the main contact details of Portillo's The Villages?
You can reach Portillo's The Villages at +1 352-723-9660.
What nearby sports venues or teams are close to Portillo's The Villages?
Nearby, you can find VHS Basketball, an amateur sports team, and the Buffalo Stampeders community active life group, which might be great to check out before or after your visit.
Are there any nearby entertainment venues close to Portillo's The Villages?
Yes, The Tracy Performing Arts Center, a theatre and concert venue, is close by for entertainment options around your visit.
How can nearby restaurants help when visiting Portillo's The Villages?
Portillo's itself is located near another Portillo's restaurant in The Villages, FL, which offers hot dogs, burgers, and other favorites, giving diners more variety in the area.