McDonald's

Reviews

• LN

  Lisa Needler

  Jan 4, 2026
  1.0
  If you're driving on 75...skip this McDonald's if you can. I placed an order for a coffee (place was empty ) And multiple employees . The order for one coffee took so long in this situation I literally nearly just walked out without it
• TM

  Tracey Marrero

  Dec 17, 2025
  2.0
  I went there for the 1st time a few nights ago. I went through the drive thru and ordered a 2 cheeseburger meal plain, just meat and cheese. Should be simple right?? Nah... one had ketchup and the other had everything. Ordered another 2 cheeseburger meal with only ketchup and both had everything. They were both meals so I'm expecting the regular size fry with both... nope, I got a regular and a child size fry with a random order of 4 chicken nuggets which tells me some kid didn't get their meal. OF COURSE I didn't find this out until I got all the way home. 🙄 Please please please... when someone orders the 2 cheeseburger meal, remember both cheeseburgers are supposed to be the same. I know you guys work hard but so do we and it's frustrating to get screwed in the drive thru.
• PA

  Pete AndTheFlow

  Dec 16, 2025
  1.0
  My turn to leave a review, since our money was taken twice. We ordered breakfast through the app, but when we arrived, breakfast was already over. The manager told us she couldn’t issue a refund or offer anything else and that we had to fill out a form in the app. The people who responded to the form told us to go back to the store but we are now 100 miles away! In response to my spouse’s one-star review, they told us to contact them through the website the same form we already used in the app!! Really???? We were loyal McDonald’s customers, but you’ve lost our business.
• PP

  Pete

  Dec 15, 2025
  1.0
  Revised Review: We ordered breakfast on the app, paid for it, and when we arrived, we were told breakfast was over. Fine, but we already paid! The staff didn’t care and told us to “figure it out on the app.” There was no way to contact support right away, and after two days, McDonald’s finally replied saying we should have asked the restaurant for a refund ... seriously? The level of indifference is unbelievable. It’s yet another sign of how customer service keeps getting worse. Adding this location (and probably McDonald’s in general) to the boycott list. Requesting a chargeback through my bank since I’m clearly not getting any help from them.
• LJ

  Lynn Jaynes

  Dec 9, 2025
  5.0
  This McDonald’s employees need urgent training additionally the uniforms and clothing worn appeared to be worn for like a week. They need to be cleaned now the service if I could give it less than one I would it’s very simple. I ordered a unsweetened Ice Tea, once the tea arrived after the 10 minute wait in the place was not busy at all there was over 5-6 employees in the kitchen I put the straw in the tea and took my first sip and it was sweetened tea so I asked for it to be exchanged for what I ordered. They took it back. Someone else came back and said we’ll just put some ice and melt it down some so it will not be so sweet. Can you believe that? Then the manager finally came out and stated that they didn’t have any unsweetened tea made I said OK please return my money that took another five minutes and no sorry or sorry for your inconvenience. The days of expecting service at McDonald’s is slowly maybe fastly moving in that direction of no service because they have all these kiosk and the employees don’t really care about the customers. It was 12 o’clock sharp no one in the dining room and no drive-through seems to be a lot of employees there at this location for not providing a service and not having clean clothes on to serve. Urgent need for Training!

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