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Pollo Tropical

3.7
(1592 reviews)

Business Details

2633 Weston Rd., Weston, FL
33331, United States
(954) 389-2572
https://locations.pollotropical.com/fl/weston/2633-weston-rd.

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
2633 Weston Rd., Weston, FL
33331, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Reviews

3.7
1,592 reviews
5 stars
757
4 stars
289
3 stars
169
2 stars
111
1 star
266
  • CC
    Chris
    Apr 21, 2026
    1.0
    The nastiest and unappealing chicken i have ever seen.. no wonder it was practically empty at lunch time smh why did i give these fools a chance.
  • CS
    Cory Sanchez
    Apr 12, 2026
    1.0
    This is absolutely hands down the worst pollo topical I’ve been too from not giving me a single sauce that paid for to forgetting items and having the worst soup I’ve ever had from there. This place needs either new management or to be shut down over all. It has given a horrible name to the pollo topical franchise and shouldn’t even be there.
  • RP
    Ricardo Perdomo
    Apr 4, 2026
    2.0
    Good food but service is terrible. Manager should take drive thru and kitchen service.
  • IC
    Ilana Conti
    Mar 22, 2026
    1.0
    It took over an hour to get our food while the people in the drive through were going through within a few minutes. Waiting for over 1 hour to dine inside of in restaurant without any warning of needing to wait is ridiculous!! Additionally, we were told that they were out of several food items from breaded chicken to specific sauces, all the while they would offer that same food item to the next customer. The manager working the evening of 3/22/26 was rude, and unorganized. I have had positive experiences at this pollo, but this experience was awful.
  • SL
    samantha levy
    Mar 22, 2026
    1.0
    I would give 0 starts if I could. Ordered food Togo at 7:10pm and got food at 8:10pm. They told us after 30 minutes of waiting that they were out of chicken. Staff was avoidant and horrible to communicate. Nothing was offered to correct the situation. Horrible experience.

Frequently Asked Questions About Pollo Tropical

What are the operating hours for Pollo Tropical on weekdays?

Pollo Tropical is open from 10:30 AM to midnight (12:00 AM) Monday through Friday.

Does Pollo Tropical offer delivery services and what are the delivery hours?

Yes, Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM. You can order online via their delivery URL.

Brand Certified Facts from Pollo Tropical

This information is certified by Pollo Tropical and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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