Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
While some customers praised the food quality, others complained about cold or overcooked items.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items.
Staff Attitude
Several reviews noted unprofessional behavior from staff, including rudeness and lack of assistance.
LA
Loris Arab
Nov 14, 2025
1.0
The manager disrespected me. I called the police because I asked them to give me a requested order or line that was never delivered. In the end, when the police arrived, they gave it to me but it was still incomplete.
JD
Justin Dierking
Nov 8, 2025
1.0
For the last 7 years this has consistently been the slowest McDonalds I’ve ever been to. Corporate, please come fix this place.
EB
Elise Banfield
Nov 7, 2025
3.0
Customer service sucks
NS
Nicolas S
Nov 3, 2025
4.0
I placed a pickup order via drive through at 10:11 am for a single McGriddle, and when I arrived to the location ~10:29 am the associate at the loudspeaker mentioned that it was refunded and breakfast was already over for them. That being said, when I asked if they had any of the materials for the mcgriddle left from the single minute breakfast was over, she asked her manager and said they did and could make it for me. The associate who helped me was named was Sofia and she was very patient and understanding! :-)
Thank you
JJ
josefercast
Oct 18, 2025
1.0
Pésimo servicio, el peor. Prefiero perder mis puntos acumulados con ustedes, pero no les vuelvo a comprar nunca. Cuando se pide algo en Mc Donald lo mínimo que se espera es que sea rápida la atención. No solo fue lenta, extremadamente lenta sino muy mal atendidos.