Chipotle Mexican Grill

Reviews

• LG

  lydia gomez

  2 days ago
  1.0
  U guys have a listening problem literally did not listen to what I wanted and gave me whatever. 1/2 rice 1/2 lettace u gave me 100% rice and .25% lettuce wrong wrong wrong. Listen first ask questions if u need to but damn make the order THE WAY THE CUSTOMER WANTS IT. so not hungry anymore
• JA

  Jessica Askinazi

  Nov 6, 2025
  1.0
  This is the most disorganized and poorly run Chipotle I've ever dined at. Incompetent staff who have zero communication skills. I was disappointed in myself after giving this location a second chance when I received even worse service. Sorry Chipotle "leadership", you lost a customer for life.
• SR

  Stacy Rutherford

  Nov 2, 2025
  1.0
  This location in Loxahatchee is a filthy mess, food was everywhere. I did ask the manager to come out after waiting about 10 minutes. Not 1 employee greeted or even acknowledged the customer's waiting. The employees all said they just got there, including the manager. Westlake Chipotle is disgusting, all the pans of food are mixed together. I don't think the food is safe to eat today. I was told to get out from the women in the picture, if I don't like what I see. When you have kids running your business, this is what you get!!
• JR

  Jeremiah Roundtree

  Oct 26, 2025
  1.0
  If you are running out of ingredients...make more or something or communicate with me but to spend money and receive this is unacceptable and disgusting. There was a salad worth of spinach in place of what was supposed to be lettuce. Lol. Super ridiculous. Stay away from this location.
• WP

  Widney T (PinkBeauty)

  Oct 14, 2025
  2.0
  I do not write reviews often but this was my second time going to this chipotle location and I do not know what it is but the food is direly subpar. This location does not believe in salt. The normal chipotle bowl starting with rice is normally full of lime, just enough salt and a decent amount of cilantro. I do not know whats going on at this location but even the chicken tasted like after they cook it they submerged it in water again. The hot salsa is not hot at all and it has no salt either.The only thing that partially saved my bowl was the hot chimmichuri sauce. I love chipotle but this is despicable. This chipotle is still rather new which is another reason why I am taken back that it is this bad this early on. I will continue to eat at chipotle but not at this location unfortunately.

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