Brand Certified
Pollo Tropical
3.8(1252 reviews)
Certified by Pollo Tropical • Apr 26, 2026
Business Details
7785 South Dixie Highway, West Palm Beach, FL
33405, United States
Certified by Pollo Tropical • Apr 26, 2026
(561) 202-0037
Certified by Pollo Tropical • Apr 26, 2026
https://locations.pollotropical.com/fl/west-palm-beach/7785-south-dixie-highway
Certified by Pollo Tropical • Apr 26, 2026
About
Certified by Pollo Tropical • Apr 26, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Apr 26, 2026
Hours
Certified by Pollo Tropical • Apr 26, 2026
Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM
Reviews
3.8
1,252 reviews
5 stars
627
4 stars
234
3 stars
147
2 stars
51
1 star
193
- ZZZ3 days ago5.0the young man working the drive thru caught me off guard ngl! i was expecting to talk through a speaker but a random human with an ipad jumped out of the bushes lol. he was was beyond polite and actually made my day. kudos to the bush guy and the quesadilla burrito was exactly what i expected 👌
- GCGÓMEZ Gia local palm beach County3 days ago1.0El pollo no tiene sabor son muy arrogantes para atender les cae mal cada vez que pides algo mejor pollo campero
- LPLourdes PerezApr 16, 20263.0No me gusta la de sona
- BBBrian BuApr 2, 20261.0After 11 pm they don't have food ready?!?!
- DPDAYURIS PENAFUERTEMar 13, 20261.0I asked for a salad with our beans and the lady forgot to remove that. They also forgot to give me the dressing and they didn’t ask me I had to step out of the table twice and ask for the dressing. My husband got a crispy chicken that most have been cooked five times. The beens were old, dry and cold. Some of the employees were on the phone while they were serving the food. They didn’t pay attention to their job that’s the main reason I returned my salad back because I was placing my order. She was on the phone with somebody else and she’s doing her that I told her to remove the beans. I’ve been in different places, and this one is the most stingy places for the food. The salad is supposed to be fresh the creole chicken it’s supposed to be hot. There were low quantity, low quality. The chicken was cold and the salad amount. It was unfair.
Frequently Asked Questions About Pollo Tropical
What are the operating hours of Pollo Tropical in West Palm Beach?
Pollo Tropical in West Palm Beach is open daily from 10:00 AM to midnight.
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery services every day from 10:00 AM to 11:30 PM via their online ordering platform.
Where is Pollo Tropical located?
It is located at 7785 South Dixie Highway, West Palm Beach, FL 33405, USA.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and other Latin American dishes featuring fresh, citrus marinated chicken and traditional recipes.
What payment options are accepted at Pollo Tropical?
They accept American Express, Discover, MasterCard, and Visa, including debit cards and mobile NFC payments.
Is Pollo Tropical suitable for families and children?
Yes, Pollo Tropical welcomes families and offers a children's menu along with high chairs and family-friendly seating.
Does Pollo Tropical have wheelchair accessible facilities?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms.
Are there nearby schools close to Pollo Tropical where families might visit before or after dining?
Yes, nearby schools include Palm Beach Maritime Academy and Sunny Side Academy which are convenient for families visiting the restaurant.
What nearby grocery stores can customers visit when going to Pollo Tropical?
Customers can visit Don Victorio's Market and AAA Family Produce Groceries, both located near Pollo Tropical for fresh produce and groceries.
Are there other dining or café options near Pollo Tropical in West Palm Beach?
Yes, nearby cafés and eateries include aioli - Sour Dough Bakery & Cafe, Aioli, and China Cafe, offering a variety of dining experiences close to Pollo Tropical.
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