While many customers praised the food as delicious and authentic Italian, there were several complaints about inconsistency, blandness, and specific dishes being poorly prepared.
Service Issues
Numerous reviews highlighted poor service experiences, including long wait times, inattentive staff, and rude interactions, particularly with the owner.
Ambiance
The restaurant's atmosphere received positive feedback, with many customers appreciating the beautiful decor and inviting environment.
Delivery and Takeout
Customers expressed frustration with the restaurant's delivery options and issues with online orders not being processed correctly.
Staff Praise
Several reviews commended specific staff members for their excellent service, friendliness, and attentiveness, contributing positively to the dining experience.
CT
Carolyn Tiburzi
Nov 14, 2025
5.0
It would be great if the restaurant would join either DoorDash or Uber Eats … as using a third party to deliver food arranged by the restaurant was a complete failure.
AW
angel w
Nov 11, 2025
2.0
2 stars - food is good however I placed an order online at 12:10pm for 12:45pm pick up. I get here and they say they didn't see it on the machine. I have to wait 15 minutes. I say ok. Then I go back to the window and she says I'm short staffed and we have to take care of the people seated first then we will get your order. I wait 10 more minutes. It's now 1:10pm and I still don't have my $50 lunch order. Must be nice to take my money and make me wait.
AW
Andy Wells
Oct 31, 2025
5.0
Best pizza and Italian food in all of Palm Beach County by far. Andy from West Palm Beach
SM
Scrotie McBoogerballs
Oct 30, 2025
5.0
Perfect food, so darn good, even their desserts. We've never eaten Italian food prepared so perfectly delicious. If you haven't been, I highly recommend. I do not enjoy eating out, but this place is worth going to. Our waitress Cathy gets 5 stars too.
SW
Sara weiss
Oct 17, 2025
1.0
For an owner of a restaurant it is sad to see you to respond to a guest without first apologizing for the bad experience in your restaurant, for the way you are responding to everybody in a defense way that is not a good way of getting them to ever return and offer them a better experience, honestly your meat balls are so bland the only thing I did enjoy is the smile on the waitresses faces because I can't imagine what they go through working at a place where the owner is attacking customers on their own reviews just to give you a little advice the next review you get try acting more professional and apologizing even if you were wrong because the customer is always first and right :) i hope have a great day
Frequently Asked Questions About Zuccarelli's Italian Restaurant and Bar
What are the regular operating hours of Zuccarelli's Italian Restaurant and Bar?
Zuccarelli's Italian Restaurant and Bar is closed on Mondays. From Tuesday to Thursday, it operates from 9 AM to 9 PM on Tuesday and from 11 AM to 9 PM on Wednesday and Thursday. On Friday and Saturday, the hours are 11 AM to 10 PM, and on Sunday from 4 PM to 9 PM.
What delivery and pickup services does Zuccarelli's offer?
Zuccarelli's provides both in-store pickup and delivery services for customers.
Where is Zuccarelli's Italian Restaurant and Bar located?
The restaurant is located at 4595 Okeechobee Blvd Ste 126, West Palm Beach, FL 33417, United States.
Can I view Zuccarelli's menu online?
Yes, you can view the menu online at https://zuccarellis.com/menu.
What types of cuisine does Zuccarelli's Italian Restaurant and Bar serve?
The restaurant serves Italian cuisine including pizza, seafood, pasta, sandwiches, wine, salads, and vegetarian options.
What is the price range at Zuccarelli's Italian Restaurant and Bar?
The price range is considered to be moderate (TWO).
What nearby cities does Zuccarelli's serve for delivery?
Zuccarelli's serves the surrounding cities of West Palm Beach, Haverhill, Mangonia Park, Riviera Beach, and Lake Park in Florida for delivery.
Are there other dining options near Zuccarelli's?
Nearby dining options include French Corner Bistro & Rotisserie, Go Sushi, Rita's Italian Ice & Frozen Custard, and Bud's Chicken and Seafood, offering variety from French, Japanese, Italian ice cream, to fast food seafood.
What are some nearby health and wellness businesses customers might visit before or after dining at Zuccarelli's?
Nearby health and wellness businesses include Massage Relax and Foot Relaxing WPB for spa services, The Vitamin Shoppe for supplements, and Better Me Center for counseling and mental health support.
If I'm visiting Zuccarelli's, what other types of shopping options are close by?
Close to Zuccarelli's are stores like CosmoProf for beauty products, Gemstone & Bead Imports for jewelry and crafts, Uniform Advantage for clothing and uniforms, and Euro Market for groceries and specialty foods.