Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local West Palm Beach Subway® Restaurant at 4657 A Elmhurst Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, including rude staff, lack of greetings, and negative attitudes from employees.
Cleanliness
Customers frequently reported unsanitary conditions, including dirty soda machines, old vegetables, and overall cleanliness issues in the restaurant.
Food Quality
Many customers expressed dissatisfaction with the quality and freshness of the food, mentioning stale ingredients and poorly made sandwiches.
Operational Issues
Several reviews noted inconsistent hours of operation, with the restaurant being closed during posted hours and issues with online orders.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted positive experiences at the location.
HW
Heidi Wylde
5 days ago
5.0
I didn't really have time to notice the atmosphere but, I did notice it was CLEAN :) I was at this Subway THIS MORNING (still have 1/2 the sandwich for my lunch later, the first half was breakfast).The sandwich is DELICIOUS (fresh ingredients and the perfect amounts of each but, BEST OF ALL was, J.T., the sweet and helpful sandwich expert behind the counter. J.T. brightened my whole day just being himself and, I felt this review (as well as the tip I gave him: 20%) was WELL EARNED. "Service with a smile" ... a GENUINE smile. Thank you J.T. and Subway, you're lucky to have him in your employ. I will be back.
JA
Jeremiah Adams
Nov 1, 2025
5.0
Closed at 230pm on Saturday
ET
Eli Tamayo
Oct 22, 2025
1.0
Absolutely disgusting inside, never have anything “ready” and when they do its always half assed made. Soda machine is disgusting and always broken, who ever the lady is that serves me every time always has an attitude and rolls her eyes and has NEVER made a sub for me where ive felt satisfied. Worst location to go to should be shut down.
MP
Mia Priester
Oct 21, 2025
1.0
Customer service was shit I walked in no greeting workers was in the back sitting down had to say hello for them to move and when they got up to help she greeted me with a What's up . Customer service should be a lot better
JA
Julio Acosta
Oct 17, 2025
1.0
Terrible place I never come there, a dirty place and horrible attention there were two people working a young girl and an older one the older lady badly educated between her teeth answered the greeting and with an annoyed face I ask her for a pizza and when I tell her that I want extra cheese she tells me in a bad way that I had only said a pizza that I had not said it was with extra cheese but in a very unpleasant way, the horrible pizza I did not check it before leaving but I return it burned and almost without cheese they did not give me napkins or cutlery for the pizza of course I left and I did not leave a kilo of tip I never put a foot here and the person who wants to come should be prepared to be treated badly by that lady